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Simple Call Flow Script
Small call center is looking for a simple php program to help our team follow our call flow procedures and generate accurate memo of events that occurred.

This is a sample of what our call flow looks like:

Greeting the customer >> Validate Customer’s Identity >> Listen to Customer Concerns >> Clarify Customer Request >> Resolve Customer Request >> Confirm All Modification on the Account >> Request Email >> Offer Additional Sales >> Ask if Customer need other help >> Close

The call flow is subject to change any time. Therefore, we need the ability to change the step by step process of this program at any time.

This program should lay out the call flow procedure for its users, as well as pop up with a window that guides the user through a step by step process that ensures they conform 100% with the call flow model.

As the user moves through various steps of the call flow, there should be different tools supporting the user:

Call flow support: this is the basis of the program. The program should allow the user to summarize the user’s request, sense out keywords, and refer them to a specific help document.

Timer: Sometimes during our call flow, we need to put the customer on hold, but we also want our team to limit the amount of time customer is on hold for. The timer will start as soon as a customer is on hold, and remind our team members to go back to the client after two minutes (please allow option to change the amount of hold time before reminder)

Outcome tracker: allow agent to briefly summarize how they resolve the customer’s request.

Multiple Request support: If the customer has multiple requests, this program will allow user to enter another request, and provide call flow support to the team member.

Sales tracker: This program should ask if an offer is made, what is offered to the client, and what is accepted.

Memo generator: After a call, this program should be able to summarize everything that has happened in the call, and create an accurate memo describing everything that has happened.

Performance Report: At the end of the day, the report should ask for the amount of hours worked, and generate a daily report indicating:

1. how many calls the user took

2. how long on average is each call

3. The agent’s overall quality for the day

4. the agent’s revenue per hr and closing percentage

5. a detail report for each call on an itemized list for the agent and the manager to review.

Auction Website Needed
I need an auction website much like this:

http://www.swoopo.com/

Pg Real Estate Customization
I need someone to customize the third party real estate program called PG Realty.

http://www.realtysoft.pro/realestate/

I will do most of the CSS and Markup myself. What I want to do is make a lot of the search functions use Ajax and jquery. I also want to customize search categories, create a saved search page, and some other minor things.

need the bidder to be an expert with jquery, ajax, and php

would liek and hrly and full bid as well as an estimate of how many hours it will take total

Dynamic Real Estate Site W/cms
Need a Fully Dynamic Real Estate Site created. The Customer needs to be able to:

– Automatically import MLS Listings
– Google Map Property Search
– Manage users (there will be three kinds of users… sellers, agents and buyers)
– Newsletter System
– Some pages might need dynamic content… bu nothing fancy

The idea is to make the site as easy to use as possible. I want to use as much ajax as possible to reduce the amount of times the page refreshes. I will be handling all of the markup and styling… I have already layed out some of it here:

http://www.leaveitdifficult.com/rfp/index.php

It’s a very Jquery/Ajax heavy site so you’ll need to be well versed in both. My server is setup for PHP so That’s what I want. There will be changes to the site over months/years, so I would like a flat rate quote for the work to get it setup and then an hrly quote for changes.

Also provide an estimate for how many hours it will take to get the site up and running. I will convert this to a featured project before I formally accept a bid. I’ll PM you to notify you if your bid has been accepted.

Regards,
Justin

Ideas For Php Seo Scripts
I’ve developed (and had developed) almost a hundred SEO-related scripts, and now, I’m finally out of ideas.

This project is not based on programming knowledge – it is based on overall knowledge of SEO, as well as creative thinking and knowledge of development (know your limits! Don’t send me a script idea that is implausible or impossible to create!).

If the script cannot be created using a combination of HTML, PHP, and Javascript, then it should not be sent to me as an idea! (Please avoid sending Flash and AJAX ideas – I don’t want to use anything else! Script setup should be simple, so please avoid scripts that would require extensive setup as well.)

I would like a list of a minimum of twenty (20) NEW tools that I do not currently have listed as part of the Ultimate EasySEOScripts package (see http://www.easyseoscripts.com/ultimate/). I will not set a maximum for the number of tools you can suggest, but realize that if they are not feasible, or are doubles, then you will not receive payment for them.

Each idea should have a title (similar format to the current titles at EasySEOScripts.com), a short one-sentence description summary, and a 4-6 sentence description of what the tool will do and how it will do it (you MUST include where data will be pulled from, what method it will be pulled by, what fields would need to be input by the user, and what fields would be produced by the script).

Scripts must pull from FREE SOURCES ONLY! Please do not send me ideas that require me to purchase subscriptions to sites, or pay setup fees!

If the functionality is already covered in one of my current scripts, then you will not get credit for that idea.

I will pay $2.00 for every workable idea that does not have the same functionality as one of my existing scripts.

I will pay an additional $3.00 for every idea that I eventually develop (total of $5.00 for a workable idea that I eventually develop).

This is an easy $100.00 for the right person. All you have to do is put your brain to work for a half hour or so.

REMEMBER: I am NOT asking you to develop anything, just to come up with the IDEAS for the scripts/tools!

To qualify, please include a UNIQUE idea IN YOUR BID (include the title and short one-sentence description summary at least). If you do not include a unique idea, you will not be considered as a candidate for the project.

THANKS FOR LOOKING! Good luck!

List of current scripts is below – remember, you cannot use any of these as your ideas!

Website Rank Checkers:
Fake Rank Checker
Alexa Rank Checker
Multiple Keyword SE Position Checker
Multiple SE Position Checker
Multi-Rank Checker
Search Engine Position Checker
Site Rank Checker
Multiple PageHeat Checker
Multiple Fake PageRank Checker
Multiple Compete Rank Checker
Multiple Compete Statistics Checker

Source Code SEO Tools:
Source Code Viewer
MD5 Encrypter
HTML Encrypter
HTML Optimizer
Website Speed Test
Single-Level Sitemap Creator
.htaccess URL Rewrite Tool

Header/Tag SEO Tools:
HTTP Header Extractor
HTTP Header Viewer
Meta Tag Extractor
Meta Tag Generator

Search Preview SEO Tools:
Search Engine Saturation Checker
Spider Viewer
Spider Viewer (Keyword)
Search Engine Listing Preview
Website Resolution Viewer
Text Website Viewer
Google Datacenter Search
Google AdSense Calculator
Google AdSense Preview
Robots.txt Viewer
Bing Indexed Pages Checker

Website Submitters:
Automated Directory Submitter
Automated Search Engine Submitter

IP SEO Tools:
Reverse IP Lookup Script
Ping Script
IP Locator (country)
Firewall Scanner
Reverse IP Lookup Script (Bing)
Multiple IP Address Checker
DNS Lookup
IP Address to Hex/Decimal Converter
IP Routing Lookup
ISP Cached DNS Lookup
IP SPAM Database Lookup
IP Tracepath

Keyword-Based SEO Tools:
Keyword Density Checker
Keyword Click Value Tool
Keyword Suggestion Generator (Yahoo!)
Keyword Suggestion Generator (Google/Bing)
Keyword Rich Domain Finder

Link-Based SEO Tools:
Link Popularity Checker
Link Suggestion Checker
No Follow Checker
Reciprocal Link Checker
Link Analyzer
Backlink Checker
Valid Link Checker
Multiple .EDU Backlink Checker
Multiple .GOV Backlink Checker
Multiple DMOZ Backlink Checker
Yahoo! Directory Backlink Checker
Multiple Yahoo! Directory Backlink Checker
Multiple Authority Link Checker

Social Bookmarking SEO Tools:
Twitter Links Finder
Multiple Digg Link Checker
Multiple Delicious Link Checker

Code Validators:
HTML Validator
CSS Validator

Domain/URL SEO Tools:
Domain Typo Generator
Domain Availability Checker
Domain Age Checker
WHOIS Lookup
Domain WHOIS Retriever (com, net, org)
URL Shortener
URL Redirect Checker
URL Obfuscator

E-mail SEO Tools:
Free E-Mail Address Checker
E-mail Image Generator
Anonymous Email Script

Miscellaneous SEO Tools:
Website Status Checker
Online Calculator
Browser Details
Countdown Generator
Javascript Hit Counter
List Cleaner
Unix Time Converter
Google Banned Checker
Favorite Button Creator

Php Messaging
I have a small social Network, it can be viewed here www.guestlist.net

I need my users to be able to message each other privately,
They must see notifications when they have new messages and be able to delete them.

I would also like a facebook type wall where users can post to each others profiles publicly .. these should be able to be deleted by both sender and receiver.