Integrate Mail Piping
We are searching scripter who could integrate email piping (what is email piping – http://www.webmasters-central.com/article-blog/tutorials/email-pipe-tutorial-setting-up-email-piping/ ) in Help Desk Software – http://www.hesk.com/demo.php
If a customer opens a new ticket on the website, then he gets a new ticket ID. But we also want that if the customer sends an e-mail (etc. support [at ] domain.com) then need that all info create in Help Desk Software to open a new ticket.