Im having some trouble getting my SATURDAY_DELIVERY tag to work.
I can get the Saturday delivery from the rates and quotes api, so I know the addresses I’m using allow Saturday delivery.
Any help will be greatly appreciated.
I keep getting the following error:
[{"code":"ORGORDEST.SPECIALSERVICES.NOTALLOWED","message":"This special service type is not allowed for the origin/destination pair. Please update and try again","parameterList":[{"key":"SPECIAL_SERVICE_TYPE","value":"SATURDAY_DELIVERY"}]}
I’m wondering if someone else has come across this – Am I doing something wrong here? Iv tried mutiple different payloads with different addresses, iv tried sandbox API, Prod API, tried real addresses, different pickupType, different packagingTypes etc..
Here’s my sample payload
$payload = [
"accountNumber" => [
"value" => "*******"
],
"labelResponseOptions" => "URL_ONLY",
"requestedShipment" => [
"shipDateStamp" => "2025-06-13", // Friday
"pickupType" => "DROPOFF_AT_FEDEX_LOCATION",
"serviceType" => "PRIORITY_OVERNIGHT",
"packagingType" => "FEDEX_BOX", // Required for SATURDAY_DELIVERY in many areas
"shipper" => [
"contact" => [
"personName" => "John Doe",
"phoneNumber" => "5555555555",
"companyName" => "Test Sender Inc"
],
"address" => [
"streetLines" => ["123 Main Street"],
"city" => "Memphis",
"stateOrProvinceCode" => "TN",
"postalCode" => "38116",
"countryCode" => "US"
]
],
"recipients" => [[
"contact" => [
"personName" => "Jane Smith",
"phoneNumber" => "5555551234",
"companyName" => "Test Receiver LLC"
],
"address" => [
"streetLines" => ["100 California Street"],
"city" => "San Francisco",
"stateOrProvinceCode" => "CA",
"postalCode" => "94111",
"countryCode" => "US",
"residential" => true
]
]],
"shippingChargesPayment" => [
"paymentType" => "SENDER",
"payor" => [
"responsibleParty" => [
"accountNumber" => [
"value" => "*******"
]
]
]
],
"requestedPackageLineItems" => [[
"weight" => [
"units" => "LB",
"value" => 2
]
]],
"shipmentSpecialServices" => [
"specialServiceTypes" => ["SATURDAY_DELIVERY"]
],
"labelSpecification" => [
"labelStockType" => "PAPER_4X6",
"imageType" => "PDF"
]
]
];