Cubecart 4 Tinymce Bug
We have a client who is having great difficulty with cubecart 4.
Cubecart 4 originally comes packaged with fck editor, when the client was adding or editing products and pages the formatting was getting messed up.
We then installed tinymce for him to see if this solved the issue but it remains the same.
The client is using firefox 3.6.2 on a mac with following OS 10.6.2 =snow leopard
Myself and members of my staff have checked the clients site from different pcs running windows and in three browsers. The editor works perfectly for us.
We recently added a test page with the following text
This is a test document.
Test Document Test Document Test Document Test Document Test Document Test Document Test Document Test Document Test Document Test Document Test Document Test Document Test Document Test Document Test Document Test Document Test Document Test Document Test Document
We asked the client using tiny mce to make the first line a H2 and to bolden the first three instances of this is a text document in the paragraph.
After he did this and clicked update document we went back to look at the source code that had been saved and all the formatting was a mess. Please see attached text document to see what was added to the DB
We are at our wits end with this we can not replicate the issues the client is having even though we can seee the results he is getting. I repeat we have tried fck editor as well as tiny with some similarly strange results.
We need someone to come up with a fix so that the client can use his editor as normal.
We would also need clear documentation on how to apply the fix so that we can apply it for him in the future should cubecart release an upgrade.