Penny Auction Timer Issue

I’ve had a programmer working on this for a couple weeks, and for whatever reason, he seems either unwilling or unable to address this issue. Basically, we have an issue where people are bidding, they see themselves as the high bidder, then the auction closes and someone else has won. Screenshot example attached. I’ve been told that an apache/mysqpl optimize, and new cache software installed were done to correct this but I have not seen any improvement. I need someone who is *certain* they know the issue because they’ve seen it before, and who knows how to solve it immediately, ie: today.

PS: All the code is unencrypted.

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