Help Desk Support Tickets with FAQ and Manuals (Help and Support Tools)

A help desk ticketing system will allow you to provide prompt and efficient support to your clients.

Ultra Help Desk comes by default with an integrated FAQ and manuals systems, thus allowing staff members to decrease response time and improve efficiency.
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\Web based

Work from anywhere, whether you are at your desk, on the road, or working from home, our trouble ticket software has the tools you need to access your customer service database. All of Ultra Help Desk features can be accessed through a web browser on virtually any operating system.

\Multi language (All words and phrases can be translated or modified using a web interface)

\40 themes. You and your customers can change the theme that they like.

\Support via our forums with guaranteed response in less than 12 hours (usually within 1 hour).

\Option to run with SSL

\Integrated FAQ and Manuals

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The FAQ is a storage place for articles, for example, frequently asked questions.

The advantage of using the FAQ is that it’s easy to reach and search when using the system. 

There’s also a search box available when you reply to a ticket, so that you can quickly select a message that’s already in the FAQ or manuals.

\Email Piping (convert emails into tickets)

Allows you to automatically route all incoming emails into the ticket desk supporting both new emails and replies.

\Ticket monitoring with centralized panel

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Customers and operators are always able to see ticket status and ticket owner info.

\Custom email messages

Every message that Ultra Help Desk sends can be customized using a WYSIWYG editor. You don’t have to edit any files or hack any code, it’s as simple as editing an article.

\Priorities and statuses

Ultra Help Desk uses 3 types of priorities (low, normal, high) as well as 5 types of statuses (new, pending answered (by the staff), customer reply, closed).

\Unlimited operators

Create as many operator logins as your business needs.

\Support Departments

Allow you to route tickets to the appropriate department.

\Internal notes can be set for each ticket (customers will not see them, only staff members will).

\File attachments

Each message may include a file attachment. Are supported by the ticket system to allow receiving of files from clients.

\Predefined answers

Allows organizing answers and quick access to common answers.

\Email based submission

Allows submitting new tickets and follow-up messages via email. Both customers and operators may use email. 

\Access code (captcha)
To prevent ticket submissions by spambots.

\Contact Form

That gives you a quick and simple way to have potential clients get in touch with you.

\Announcements

Is a blog like news system allowing you to post your latest news and updates.

\Downloads System

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Allows you to make files available, with support for client only restricted access, and tracking of downloads.

\Free upgrade.

See a full demonstration of ULTRA HELP DESK in http://soft.uy/demo/helpdesk

Download Help Desk Support Tickets with FAQ and Manuals (Help and Support Tools)

WordPress Advanced Authors (Utilities)

This plugin allows you to add advanced author box in your posts or pages with lot of features and options .

Main Features

  • Very easy to use or customize .
  • You can add the author box manually after each post / page or you can use the shortcode button .
  • Social media links .
  • Latest tweet by user , each user can enable or disable this feature .
  • Restrict access , you can enable profile options only for admins .
  • Styling options , and Google fonts for header .
  • Translation ready , .po and .mo files included

Download WordPress Advanced Authors (Utilities)

School Grading System (Project Management Tools)

School grading system is simple PHP application for managing students, classes, subjects, school attendance and evaluation. You can enter as teacher (admin) or as parent (user) that checks specific student statistics.

Login as teacher : demo / demo
Login as parents : 8 / 0h74apdp

Included documentation inside with full database tables.
Font used : Myriad Pro, Arial
Icons : IconSweets

Download School Grading System (Project Management Tools)

Link Exchange Manager (Miscellaneous)

About

Link Exchange Manager is simple and powerful link exchange system which allows you to easily manage and check all your links in one place.

Supports multiple sites with unlimited number of links for each site.

Features

  • Multiple sites
  • Backlink check
  • Detect nofollow links
  • Fully translatable to any language
  • Easy installation – Just upload to your server

Try the demo

You can try the demo at http://www.laca.hr/demo/linkmanager/

Email: [email protected]
Password: password

Support

If you have any problems, please don’t hesitate to contact me.

Download Link Exchange Manager (Miscellaneous)

MySQL Import/Export Tool (Windows)

Ezee MySQL Import tool allows users to easily import data into MySQL databases. With Ezee MySQL Tool you can also export data from tables of your MySQL database to Excel. This MySQL import tool allows you to efficiently import data from most popular file formats into MySQL database tables. With this tool you can easily –

> Import csv to MySQL
> Import Excel to MySQL
> Import mdb to MySQL
> Import dbf to MySQL
> Import txt to MySQL
not only this you can also Export MySQL data to Excel.

Top Highlighted FEATURES :

– Data import from Excel, CSV , text files , dbf, mdb into MySQL table
– MySQL data export to Excel
– Field Mapping option to customize data import.
– Easy-to-follow data export and import steps
– Well-tested functionality, created by developer for developers
– Save (profiles) import settings for each data format
– Load previously saved profiles.
– Import to existing or new tables
– Preview of imported data
– Selecting import modes/actions : Append, Update or Insert

Easy to follow 3 STEPS >>

Step 1 : Browse Source File
Step 2 : Connect Target Database
Step 3 : Do Field Mappings & Select import actions.

Download MySQL Import/Export Tool (Windows)

Graphic2CSS (Windows)

Graphic2CSS – a light tool for converting images into CSS . Images will be encoded into Base64 code supported by all modern browsers. IE8 limits base64 code size up to 32kb.
It helps you to have all small icons and UI control images into one single style sheet and
you can use it for email signatures.

Features
*Portable – just a two files and doesn’t need to install and neither leaves temporary files or registry entries.
*Import folders for batch processing.
*Easily set a background color for transparent PNG images to solve transparency problems for ancient web browsers.
*Encode/Decode URLs/HEX code/Base64 strings
*Encode/Decode any file into Base64 code
*Compress JavaScript/CSS with GZip.

Try before you buy:
http://www.lovershorizon.com/2012/10/graphic2css.html

Download Graphic2CSS (Windows)

HTML5 Slot Machine Gallery (Sliders)

The HTML5 Slot Machine Gallery is size flexible or fluid, it will adapt it’s size (width and height) based on the parent container (div or some other html tag) and every piece of the gallery will align and position accordingly, this basically mean that it can be used in any kind of website, it dose not matter if you need a small or large gallery, all you have to do is to add the gallery in a place which you have chosen in your website and the gallery will adapt.

This gallery is using the GPU (hardware acceleration), the rendering speed and performance is impeccable on desktop computers and most importantly on mobile devices.

The HTML5 Slot Machine Gallery comes in with four different embed styles: Fixed Dimensions, Full Width, Full Screen and Lightbox Style. Please check the previews of this gallery and convince yourself of its quality, the complete instructions about how to setup this embed styles are included in the help file.

Amazing performance on mobile devices, you can see in the video demo that it runs just like a native app!, it was coded and optimized for mobile devices and it is 100% mobile compatible and of course it will run just as great on PC. We have tested it on IPAD3 and it runs great, you will interact with it as you would with a native app, you can see a video demo at this link.

This HTML5 Slot Machine Gallery plugin can be embedded in WordPress and you will receive, along with the download files, the complete instructions in the help file. WordPress demo available here

FEATURES :

Fully XML driven this makes it really easy to install and maintain.

Unique and original way of displaying the images, thumbs and large images.

Unique and original thumbs navigation.

Optimized for mobile, you can actually drag and swipe the images just like you would on a native mobile app (touch screen navigation support for mobile), we insist to watch again a video demo at this link

Size flexible or fluid layout!

Support for multiple instances in the same page: you may have as many galleries as you want in the same page and each one of the galleries / instances has its unique set of images and settings. You can have as many galleries as you wish.

The entire color theme and graphics skin can be modified the buttons are actually images (.png or .jpg) so you can replace them with your own graphics, the button graphics can be have a different shape, basically the look of this gallery can be completely modified. Three skins are included in the download files you can see them all in the previews.

The background color can be modified or it can be left transparent.

Full screen button (optional).

Bulk image preloader, it’s a feature for fast loading and displaying the photos, the images are loading in the background.

The thumb can have any format or size (landscape or protrait), also they can be positioned top or bottom.

Autohide buttons, you can set the gallery to autohide the buttons after a number of seconds of inactivity, the delay in seconds can be set (optional).

Slide show button, (optional).

Slide show delay, can be specified in seconds.

Slide show autoplay option.

The color theme for the slide show preloader and images preloader can be modified.

Support any type of image format, (landscape, portrait or whatever)!

Up and down buttons to scroll the thumbs, as mentioned above the graphics for this buttons can be modified (optional).

Next and previous buttons to navigate between images, as mentioned above the graphics for this buttons can be modified (optional).

Keyboard support you can navigate between the large images or thumbs with the right and left key for the large images and up and down key for the thumbs and start or stop the slideshow with the space key.

Navigation help screens (optional).

Info button and info window for each image, each image can have a info/description window, this window can be styled with css, it has full css support (optional).

The image description/info window is also flexible / fluid, this mean that it will resize to always fit the screen, it dose not matter what device is used or the screen resolution.

Many other cool features ..

Download HTML5 Slot Machine Gallery (Sliders)

Ken Burns Effect Slideshow for iOS (Galleries)

WHAT IS KEN BURNS EFFECT ?
The Ken Burns effect is a type of panning and zooming effect used in video production from still imagery.
There is a demo included so you can better understand the features.
Documentation included also!

CONFIGURATION
Here is what you can achieve with the Slideshow.

Add an infinite number of images to the slideshow.
Configure the slide direction and duration.
Configure the slide crossfade duration.
Configure the slide zoom type.

SLIDE DIRECTIONS
UISlideshowDirectionTopLeftToBottomRight
UISlideshowDirectionLeftToRight
UISlideshowDirectionBottomLeftToTopRight
UISlideshowDirectionBottomToTop
UISlideshowDirectionBottomRightToTopLeft
UISlideshowDirectionRightToLeft
UISlideshowDirectionTopRightToBottomLeft
UISlideshowDirectionTopToBottom
UISlideshowDirectionCenter
UISlideshowDirectionRandom

SLIDE DURATION
The default slide duration is 20 seconds.

SLIDE CROSSFADE DURATION
The default slide crossfade duration is 3 seconds.

SLIDE ZOOM TYPES
UISlideshowZoomTypeIn
UISlideshowZoomTypeOut
UISlideshowZoomTypeRandom

CHANGE LOG

Version 1.0 – Initial release

TO DO :
Adding image annotations, image effects such as sepia, grayscale, etc, slide controls to prev/next image.

Download Ken Burns Effect Slideshow for iOS (Galleries)

Mortgage loan Calculator with Extra Payments (PHP Scripts)

Mortgage Loan Calculator with extra Payments allow your website user to come and play with calculation for their Loans Requirements with Bar Chart Representation of the Loan Cycle. They Will get the Response of Calculator via email.

They can also input the Extra Cost which have been like Property Taxes, Insurance and Monthly Mortgage Insurance.
It will provide your user high end satisfactory Experience,

If your website is related Financial, Real estate or Home Guidance Related. Our Website Tool will be highly beneficial.

They will have to submit their Email ID. So you will Leads Stored Directly into your Database.

5 More Calculators Are Coming Up. Will Provide you Complete Set of Mortgage tools, So Keep Checking my profile or Portfolio.

If you have any suggestions, queries or Problems about our script. We love to hear it from you.

Usage or Installation of the Mortgage Calculator Script

1. Open Database and Install the Database via phpmyadmin
2. Open Config.php, Then add the Essential Parameters for Database Connection and Email and Webmaster Name for Email Funcutions.
3. Regarding Including of Calculator Follow the following details.

There are Two Types of Files in the Mortgage loan Calculator with Extra Payments Pack

First is calculator.php which you can use as it in your website. Just Upload on Your server, Where ever your want and also add the css and js files in their respective folder.

If you want to change the location of Jquery files or CSS , You can easily do that, we have properly mentioned where the files details have been added.

Other file is the include-mortgage-calculator.php, you can or use this file to include in your any current script.

Example Code is also provide for Include.

Download Mortgage loan Calculator with Extra Payments (PHP Scripts)

Cleantalk. Spam protect plugin for Joomla (Utilities)

Cleantalk. Spam protect plugin for Joomla

Main features:

  • Block spam registration
  • Block spam comments
  • Automatic public comments
  • Antispam without CAPTCHA
  • Expanding component JComments
  • Spam protection feedback forms

Advantages

A main feature is the publication “no spam” comments in real-time to solve this problem applies analysis function relevance of the message on the article and the previous comments to her. Visitors to the site will see their comments immediately, provided that the text of the comments by the topic under discussion.

CleanTalk eliminates the need for captchas (CAPTCHA), questions / answers, and other ways to protect complicating communication on the site.

CleanTalk filters spam messages coming to mail the site administrator via the feedback form. Plugin connects to a standard component of the feedback.

Demo

You can test the plugin at demo web site by link bellow. Adminstrator login: admin, password: demo

http://demo.cleantalk.ru/joomla

How to setup?

Please use this installation manual.

Download Cleantalk. Spam protect plugin for Joomla (Utilities)

Website Visitors Tracker With Stats Panel (Ratings and Charts)

Description

Todo is Website Visitors Tracker With Stats Panel.what makes Todo special is that it is simple to install and use.Todo Stats Panel give you Summary of Website Visits For year and also For each month Using Google Charts .Todo Take very small space on your Database.

How To Use :

Simply Create Sub-directory (eg.stats) and Upload Todo Source Files After Preparation , visit installation page and Insert One Line of Code To all Pages You want To be Tracked.Now You Ready To Login To Stats Panel

Main Features :

  • Awesome Layout .
  • Enhanced With JQuery .
  • Powerful Login System .
  • Powerful Statistics Panel .
  • Show Yearly Statistics using charts .
  • Show Monthly Statistics .
  • Show Daily Statistics .
  • Sort Statistics Using Range.
  • Insert Only one line of code to use Todo Tracker .
  • Ability to Delete Reports .
  • Uses Google Charts .
  • Very Simple and Doesn’t take more space on your Database .
  • Automatic Installer .
  • OOP .
  • Full and Clean Code .
  • Well Documented .

Live Demostration :

  • Admin Panel (User:admin Pass :admin)
  • Notice : Preview Filled With Dummy Reports (2010,2011,2012)
  • Notice : Deleting Reports Is deactivated

Sources and Credits :

I’ve used the following images, icons or other files as listed.

  • Query Color Animations : Licensed under the MIT
  • jQuery : MIT LICENSE
  • Google Chart Tools For Developers.
  • Bootstrap V2.1.1 Licensed under the Apache License, Version 2.0
  • Sansation – freeware font family Version 1.3 Bernd Montag © 2011
  • Bitstream Vera Fonts Copyright© 2003 by Bitstream, Inc. All Rights Reserved.

Requirements :

  • A PHP Enabled server (Version 5.x)
  • MySQL (Version 4.x or greater 5.x)

Check Our 1# Package :




Support :

If you have any questions that are beyond the scope of Pause help file, please feel free to email via my user page contact form .Thanks so much!

Download Website Visitors Tracker With Stats Panel (Ratings and Charts)

WP Feedback, Survey & Quiz Manager – Pro (Forms)

FSQM , is a WordPress plugin which can help you collect Feedbacks, Surveys or host Quizes in your WordPress Blog. Using it, you can create unlimited forms with custom themes and collect user submissions. All user submissions are stored inside the database which you can analyze, edit and/or print. The user can also track/see their submission (obviously if you wish to) through a page.

Working of the Plugin:

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Watch the Video Tutorials

The working of the plugin is very straight forward.

  1. You use the New Form from the Feedback Pro menu on your WordPress Dashboard.
  2. A form have a maximum of three tabs:
    1. MCQ or Survey Tab: You can put multiple choice questions with single or multiple selections. You can even add an “Other” option with custom label, which when selected will prompt the user to enter his own freetype answer in a textbox.
    2. FreeType or Feedback Tab: Here you can put compulsory or optional questions where users can put their freetype answers. All of the answers can be set to go to one or more specific emails. This becomes handy if you are collecting feedbacks on different topics and have to email different people the answers of different topics.
    3. Personal Information Tab: Here we have 4 predefined text fields (First Name, Last Name, Email, Phone Number) which you can enable, disable or even make them optional. Apart from that, another 20 form elements can be added which can be either of the followings:
      You can easily create any extra personal information you wish and can make them compulsory as well. It will start appearing on your submission record.
      • Single or Multiple value MCQ .
      • FreeType text using small input box or large textarea.
      • A Required checkbox with full HTML support.
  3. You use the generated shortcode [feedback] inside a page or post (simply paste the shortcode over there). The page will now show your FSQM form.
  4. Users submit their answers. A mathematical security check is used to prevent automatic spam bot submissions.
  5. Finally you use the View all feedbacks menu to view the submission. You can edit/print the submission as well.

Feature Lists:

Here are the favorite features of FSQM Pro:

  • Unlimited form with 100 MCQ /FreeType questions (each) and additional 20 Personal Information fields.
  • Custom notification email upon submission both for the user and administrator.
  • Capability to channel different feedback topics to different email addresses.
  • 24 Preset Themes to start with.
  • Ability to customize all the colors/background/fonts of the forms differently for each of the tabs.
  • Most beautiful Google WebFonts included. You select your own body and heading fonts.
  • Quick analytical graph on the dashboard ( FSQM Pro > Dashboard).
  • Complete Survey (MCQ) Report Generator. Represents data in Pie Chart, Column Chart, Bar Chart or detailed Tabular form.
  • Moderate every feedback/submission, add administrator comments which the user can see using the track link (which can be emailed to them upon submission), even edit a particular submission and update with newer data.
  • Change the title and description of every tab and every area of the form. Nothing is hardcoded, you can change every single word.
  • Mark submissions “Star”. Works just like Gmail (click and done).
  • Intuitive admin section, works just like WordPress’ own admin panels. So will you feel like home in no time.
  • AJAX Form Submission and perfect fallback on JavaScript Disabled browsers.
  • WordPress MultiSite Compatible. You’ll need to buy Extended Licence. Please see the Online Documentation for more information.

Support & Documentation

For more detailed view, please refer to the Video Tutorial. Help is associated with almost every item on the administrator area. Also you might check the [HELP] button on the top-right corner of the screen. If you still can not find what you are looking for, you might want to contact us using the Support Forum.

Free Version:

A free alternative know as WP Feedback & Survey Manager Plugin is also available. Please note that the working of both the plugins are very different and the free version has very limited functionality. But you can try it to get only a glimpse of what the Pro version can do before purchasing.

Migration Guide

If you are migrating from the Free Version to Premium Version, then you should follow the following steps to avoid any conflicts:

  • Deactivate and Delete the old Free version from your WordPress Installation.
    1. Go to WP ADMIN > Plugins > Installed Plugins.
    2. Find and Deactivate the WP Feedback & Survey Manager Plugin.
    3. Once deactivated, Delete the plugin.
  • Now install the plugin as usual.

Changelog

Version 1.0.0

Initial Release


Download WP Feedback, Survey & Quiz Manager – Pro (Forms)

Polaroid Slider for WordPress (Sliders)






Polaroid slider mimics the feeling of the old-style polaroid photographs. It’s a powerful javascript-css slider using CSS3 and jQuery!
Create slides with image, video or HTML content or generate slides from your favorite flickr or 500px feeds.


Tested with all major browser versions including internet exploder 7-8 and variety of mobile devices!

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Features

  • Easy setup, easy to use
  • User and browser friendly administrator page
  • Multiple Sliders per page
  • Possible to add sublides for each slide! Mobile touch devices also supported!
  • “Content Drag Effect” with subslides – See this demo
  • Shortcodes can be inserted into pages, post and widgets as well
  • Polaroid slider widget also included
  • Handles image slides, video and custom HTML slides
  • Customisable Slider animations
  • Uses the built-in WordPress media uploader
  • Wide browser support (even internet explorer 7-8!)
  • Font selector (100+ fonts!) with classic web fonts and Google web Fonts
  • Slide generator for Flickr.com and 500px.com rss feeds.
  • Responsive Width!
  • Autoplay options (timeout, restart)
  • Fullscreen mode (depending on the size of the actual window)
  • Customisable navigation bar (squares with CSS3 capabilities)
  • Customisable navigation arrows
  • Advanced HTML labels with positioning, coloring, opacity and animation options
  • 50+ slider and slide options!
  • Adjustable init and move animations

Download Polaroid Slider for WordPress (Sliders)