ChangeWave has released interesting survey findings that indicate sharply rising demand for Apple’s iPhone over the next quarter. The result contradicts some expectations that Apple may be gambling away its customer trust by ignoring the iPhone reception issues, but then we do know that the company may be addressing some questions in an upcoming press conference and an iOS update.
The survey concluded that the iPhone leaves its users far more satisfied than any other phone: RIM with 30%. Especially Blackberrys seem to have lost their cool factor and Research in Motion has to think about ways to regain traction. The same goes for Motorola, which has lost consumer interest over the past quarter. Onbly 6% (down from 14%) of smartphone buyers are looking into a Blackberry and only 9% (down from16%) into a Motorola device. Interest in the iPhone has jumped from 31% to 52%, while HTC’s Android devices have also shown more traction: 19% of respondents said they were looking into an Android HTC phones (up from 12%).
According to ChangeWave, “the momentum for Apple and HTC is occurring at the expense of other smart phone manufacturers – Motorola and Research in Motion in particular. […] The market situation for RIM appears far more problematic, at least short term. RIM’s customer satisfaction ratings have plummeted for the past 7 quarters, and planned buying among consumers is at the lowest levels ever recorded for RIM in a ChangeWave survey.”