The Answer Engine: How Humans Can Provide Better Knowledge Than Algorithms

 When you have a question you need answered, do you ask a friend – or a robot? The answer to that question used to be easy. But the rise of Siri, Yahoo and Google has ushered in an era in which we turn, not to experts, but to search engines to answer our questions. By failing to solicit human responses in the pursuit of information, I believe we are making a big mistake – in… Read More