Reader Matthew just confirmed our worst fears: not only was the pre-order experience at Apple and AT&T a big pile of poopfail, they’ve started cancelling “orders made in error.” Why in error? Well, presumably because things have gotten so fouled with eligibility in their systems that folks are getting knocked out of the pre-order queue.
Here’s the email Matthew got today:
Your recently placed AT&T Premier order was cancelled. If you believe your order was cancelled in error, please call us at 1-866-499-8008 Monday through Friday, 8 a.m. to 9 p.m. Eastern Time.
Web Order Number: XXXXXXXXXXXXXXXXXXXX
Thank you,
The AT&T Premier Team
