If you spend any more than a few minutes a day on the Internet, you’ve probably already heard the story of Giorgio G.: Upset with AT&T about his iPhone eligibility dates, he e-mails the company’s CEO. A few days later, he e-mails again for a different (albeit related) matter. Within a few days, AT&T responds… with a threat to send him a formal cease & desist letter unless he stops e-mailing the CEO.
‘Twas the voicemail heard around the blogosphere. Within a few hours, just about every gadget-oriented blog and news network had mentioned it, none of them too happy. Undoubtedly looking to save a bit of face in the situation, AT&T has publicly apologized to Giorgio.
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