Issue with Laravel Excel When Importing Excel Files on Online Server – Zip Member Not Found

I am encountering an issue when trying to import an Excel file using Laravel Excel in my Laravel application. I have used the following code to upload and import the file:

public function import_excel(Request $request) 
{
    try {
        $this->validate($request, [
            'file' => 'required|mimes:xls,xlsx'
        ]);
    } catch (IlluminateValidationValidationException $e) {
        return redirect()->back()->withErrors($e->validator->errors())->withInput();
    }

    // capturing the excel file
    $file = $request->file('file');

    // creating a unique file name
    $nama_file = rand().$file->getClientOriginalName();

    $file->move('file_member', $nama_file);

    // importing data
    Excel::import(new MemberImport, public_path('/file_member/' . $nama_file));

    // notifying through session
    $message = [
        "status" => $file ? "success" : "failed",
        "message" => $file ? "Member Data Successfully Imported" : "Failed to Import Member Data!"
    ];

    // redirecting back
    return redirect()->route('index.member.registration')->with("message", $message);
}

However, when attempting to import the file in the production environment, I encountered the error
“Could not find zip member zip:///home/u1572391/public_html/koperasi-app/storage/framework/cache/laravel-excel/laravel-excel-wVFjYv63g1d69UTbCrnD9xb7WAc37Hse.xlsx#_rels.rels,”

indicating an issue with finding a specific member within the zip file. Can anyone provide guidance or suggestions on how to handle this error? Are there any additional configurations or steps that need to be taken in the production environment?

when I tried to import on my local site it went well but when I tried it on the online server, I got the error

Thank you very much!

Thank you very much!