A mother subjected to “obscene” insults by football fans on a train stood on the track at a railway station until police were called.
Lisa Robinson, 41, was on the train with her husband and son, five, when they were verbally abused by Cardiff City fans after a game against Milwall.
She stepped on to the tracks at Ystrad Mynach until police arrived.
The train was terminated and the fans had to end the journey on foot. British Transport Police are investigating.
“I slithered down off the platform on to the track”
Lisa Robinson
Ms Robinson, a civil servant, and her husband Peter, 61, were on a day trip to Cardiff on 25 September to celebrate the their son’s birthday and were returning home.
She said about 30 drunken Cardiff fans were on the Penarth-to-Bargoed Arriva Trains Wales service, celebrating their team’s win after an early kick-off against the London club.
She said things turned nasty when they began shouting sexist chants at a woman on the platform at Lisvane railway station and Ms Robinson asked them to stop.
‘Effectively trapped’
She said: “Then their chanting became directly to me and it became sexist and quite obscene until by the time we got Caerphilly, I pulled the red handle and stopped the train.”
The train driver came out and Mr Robinson asked him to call the police, but the driver reset the handle and continued with the journey.
“BTP does not tolerate anti-social behaviour of any nature on the railway network and will do everything it can to identify offenders and bring them to justice”
British Transport Police
The family were then “effectively trapped” on the train until they arrived at their home station of Ystrad Mynach, said Ms Robinson.
At the station the family got off the train and Ms Robinson again asked the driver to call the police but she said again there was no action.
Ms Robinson said: “I slithered down off the platform on to the track.”
The police were eventually called, and the service was terminated.
British Transport Police said: “BTP officers attended Ystrad Mynach railway station after a report that a woman had been verbally abused by a group of football fans after she challenged their behaviour on board the train.
“BTP does not tolerate anti-social behaviour of any nature on the railway network and will do everything it can to identify offenders and bring them to justice.”
Peter Northcott, head of stations at Arriva Trains Wales, said: “We take all complaints very seriously and I personally contacted Mr and Mrs Robinson on the day of this incident.
“A full investigation is taking place with the British Transport Police.”
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