When i am going to clicking print button print dialog box is working fine with my side, but some users are complaining they are not getting print dailog after clicking print button into production site, i have check from my side locally and production but both side working fine not able to find any issue from my side, please suggest.
Below is my html
below is my angular component methods on button click
public downloadPDF() {
var printContents = document.getElementById('contentToConvert').innerHTML;
debugger;
if (this.Popup(printContents)) {
}
}
Popup(data) {
debugger;
var mywindow = window;
if (this.islogo)
mywindow.document.write('<!DOCTYPE html><html><head><link rel="stylesheet" href="style.css" /><style>.container-fluid {width: 100%;padding-right: 15px;padding-left: 15px;margin-right: auto;margin-left: auto}div {box-sizing: border-box}.label {font-weight: 600 !important;margin-right: 5px !important;}label {display: inline-block;margin-bottom: .5rem}.items-group {border-style: solid;border-color: #000;border-width: 1pt 1pt 1pt 1pt;border-radius: 5pt;padding: 3pt 3pt 3pt 3pt;margin: 9pt 0 9pt 0}.logotipo {width: 6cm;height: 4cm;margin: -.5cm}.label {font-weight: 500}.address p, .disclaimer {font-size: 10pt}.signature-ield {padding-bottom: 24pt;border-bottom: solid #000 1pt}.align-r {text-align: right}.align-l {text-align: left}.align-c {text-align: center}.border-none {border: none !important}.col-1 {flex: 0 0 .33333333%;max-width: 8.33333333%}.col-12 {flex: 0 0 100%;max-width: 100%;}.col-4 {flex: 0 0 33.33333333%;max-width: 33.33333333%;}.no-gutters > .col, .no-gutters > [class*=col-] {padding-right: 0;padding-left: 0}.col-5 {flex: 0 0 41.66666667%;max-width: 41.66666667%}.col-3 {flex: 0 0 25%;max-width: 25%}.no-gutters > .col, .no-gutters > [class*=col-] {padding-right: 0;padding-left: 0}.col, .col-1, .col-10, .col-11, .col-12, .col-2, .col-3, .col-4, .col-5, .col-6, .col-7, .col-8, .col-9, .col-auto, .col-lg, .col-lg-1, .col-lg-10, .col-lg-11, .col-lg-12, .col-lg-2, .col-lg-3, .col-lg-4, .col-lg-5, .col-lg-6, .col-lg-7, .col-lg-8, .col-lg-9, .col-lg-auto, .col-md, .col-md-1, .col-md-10, .col-md-11, .col-md-12, .col-md-2, .col-md-3, .col-md-4, .col-md-5, .col-md-6, .col-md-7, .col-md-8, .col-md-9, .col-md-auto, .col-sm, .col-sm-1, .col-sm-10, .col-sm-11, .col-sm-12, .col-sm-2, .col-sm-3, .col-sm-4, .col-sm-5, .col-sm-6, .col-sm-7, .col-sm-8, .col-sm-9, .col-sm-auto, .col-xl, .col-xl-1, .col-xl-10, .col-xl-11, .col-xl-12, .col-xl-2, .col-xl-3, .col-xl-4, .col-xl-5, .col-xl-6, .col-xl-7, .col-xl-8, .col-xl-9, .col-xl-auto {width: 100%;position: relative;min-height: 1px;display: inline-block}.float-left {float: left !important}.col-10 {flex: 0 0 83.33333333%;max-width: 83.33333333%}.col-2 {flex: 0 0 16.66666667%;max-width: 16.66666667%;}.col-6 {flex: 0 0 50%;max-width: 50%}.no-gutters > .col, .no-gutters > [class*=col-] {padding-right: 0;padding-left: 0}h1 {font-size: 18pt;font-weight: 500;margin-bottom: .5cm}.card-title, .text-title, h1, h2, h3, h4, h5, h6 {color: #332e38}.h1, .h2, .h3, .h4, .h5, .h6, h1, h2, h3, h4, h5, h6 {font-family: inherit;font-weight: 500;line-height: 1.2}.h4, h4 {font-size: 1.2195rem}header {font-size: 10px}@page {size: A4;margin-top: 11mm;margin-bottom: 5mm;margin-left: 11.98mm;margin-right: 11.98mm}.page-header, .page-header-space {height: 100px;}.page-footer, .page-footer-pace{height: 80px;}.page-footer {position: fixed;bottom: 0;width: 100%;padding-left: 20px;/*border-top: 1px solid black; for demo *//*background: yellow; for demo */}.page-header {position: fixed;top: 0mm;width: 100%;/*border-bottom: 1px solid black; for demo *//*background: yellow; for demo */padding-left: 20px;}.page {page-break-after: always;}@page {margin: 20mm}@media print {thead {display: table-header-group;}tfoot {display: table-footer-group;}button {display: none;}body {margin: 0;font-family: Verdana, Arial, Helvetica, sans-serif;font-size: 12px;letter-spacing: .3px;line-height: 1.6;}}</style></head><body><div class="page-header" style="z-index:1000;background: white">');
else
mywindow.document.write('<!DOCTYPE html><html><head><link rel="stylesheet" href="style.css" /><style>.container-fluid {width: 100%;padding-right: 15px;padding-left: 15px;margin-right: auto;margin-left: auto}div {box-sizing: border-box}.label {font-weight: 600 !important;margin-right: 5px !important;}label {display: inline-block;margin-bottom: .5rem}.items-group {border-style: solid;border-color: #000;border-width: 1pt 1pt 1pt 1pt;border-radius: 5pt;padding: 3pt 3pt 3pt 3pt;margin: 9pt 0 9pt 0}.logotipo {width: 6cm;height: 4cm;margin: -.5cm}.label {font-weight: 500}.address p, .disclaimer {font-size: 10pt}.signature-ield {padding-bottom: 24pt;border-bottom: solid #000 1pt}.align-r {text-align: right}.align-l {text-align: left}.align-c {text-align: center}.border-none {border: none !important}.col-1 {flex: 0 0 .33333333%;max-width: 8.33333333%}.col-12 {flex: 0 0 100%;max-width: 100%;}.col-4 {flex: 0 0 33.33333333%;max-width: 33.33333333%;}.no-gutters > .col, .no-gutters > [class*=col-] {padding-right: 0;padding-left: 0}.col-5 {flex: 0 0 41.66666667%;max-width: 41.66666667%}.col-3 {flex: 0 0 25%;max-width: 25%}.no-gutters > .col, .no-gutters > [class*=col-] {padding-right: 0;padding-left: 0}.col, .col-1, .col-10, .col-11, .col-12, .col-2, .col-3, .col-4, .col-5, .col-6, .col-7, .col-8, .col-9, .col-auto, .col-lg, .col-lg-1, .col-lg-10, .col-lg-11, .col-lg-12, .col-lg-2, .col-lg-3, .col-lg-4, .col-lg-5, .col-lg-6, .col-lg-7, .col-lg-8, .col-lg-9, .col-lg-auto, .col-md, .col-md-1, .col-md-10, .col-md-11, .col-md-12, .col-md-2, .col-md-3, .col-md-4, .col-md-5, .col-md-6, .col-md-7, .col-md-8, .col-md-9, .col-md-auto, .col-sm, .col-sm-1, .col-sm-10, .col-sm-11, .col-sm-12, .col-sm-2, .col-sm-3, .col-sm-4, .col-sm-5, .col-sm-6, .col-sm-7, .col-sm-8, .col-sm-9, .col-sm-auto, .col-xl, .col-xl-1, .col-xl-10, .col-xl-11, .col-xl-12, .col-xl-2, .col-xl-3, .col-xl-4, .col-xl-5, .col-xl-6, .col-xl-7, .col-xl-8, .col-xl-9, .col-xl-auto {width: 100%;position: relative;min-height: 1px;display: inline-block}.float-left {float: left !important}.col-10 {flex: 0 0 83.33333333%;max-width: 83.33333333%}.col-2 {flex: 0 0 16.66666667%;max-width: 16.66666667%;}.col-6 {flex: 0 0 50%;max-width: 50%}.no-gutters > .col, .no-gutters > [class*=col-] {padding-right: 0;padding-left: 0}h1 {font-size: 18pt;font-weight: 500;margin-bottom: .5cm}.card-title, .text-title, h1, h2, h3, h4, h5, h6 {color: #332e38}.h1, .h2, .h3, .h4, .h5, .h6, h1, h2, h3, h4, h5, h6 {font-family: inherit;font-weight: 500;line-height: 1.2}.h4, h4 {font-size: 1.2195rem}header {font-size: 10px}@page {size: A4;margin-top: 11mm;margin-bottom: 5mm;margin-left: 11.98mm;margin-right: 11.98mm}.page-header, .page-header-space {height: 10px;}.page-footer, .page-footer-pace{height: 10px;}.page-footer {position: fixed;bottom: 0;width: 100%;padding-left: 20px;/*border-top: 1px solid black; for demo *//*background: yellow; for demo */}.page-header {position: fixed;top: 0mm;width: 100%;/*border-bottom: 1px solid black; for demo *//*background: yellow; for demo */padding-left: 20px;}.page {page-break-after: always;}@page {margin: 5mm}@media print {thead {display: table-header-group;}tfoot {display: table-footer-group;}button {display: none;}body {margin: 0;font-family: Verdana, Arial, Helvetica, sans-serif;font-size: 12px;letter-spacing: .3px;line-height: 1.6;}}</style></head><body><div class="page-header" style="z-index:1000;background: white">');
if (this.islogo)
mywindow.document.write('<img src="/assets/images/logo.png" width="200" height="68" alt="" />');
mywindow.document.write('</div><div class="page-footer" style="padding: 70px 0px 0px 0px;" >');
if(this.islogo)
mywindow.document.write('<div style="border-top: 1px solid black; font-size: 8px; z-index:1000;background: white">hi how are you</div>');
mywindow.document.write('</div><table><thead><tr><td><!--place holder for the fixed-position header--><div class="page-header-space"></div></td></tr></thead><tbody><tr><td><!--*** CONTENT GOES HERE ***--><div class="page">');
mywindow.document.write(data);
debugger;
mywindow.document.write('</div></td></tr></tbody><tfoot><tr><td><!--place holder for the fixed-position footer--><div class="page-footer-space"></div></td></tr></tfoot></table></body></html>');
mywindow.print();
mywindow.close();
return true;
}