Overview
In a statistic shows how 800 million Messenger users can now use chat within the Facebook Messenger app to get purchase notifications, order status, and ask questions. It also shows how you can pass those conversions to your other channels to help even more. Customers have experience in use facebook chat, so it easy to them can use facebook message to communicate, ask help, and take an order… via facebook messenger.
Facebook Messenger Live Support is a tool for customer, they can directly send message to store owner to get support, ask some information, take an order… and store owner can response instantly when they get message at the facebook page.
Demo Version
This is demo version
Frontend: Facebook Messenger Live Support
Backend: Administration
Username: fbmsgdemouser
Password: xmage2demouser
Features
- Customer send message directly to store owner
- Store owner communication with customer via facebook chat
- Setup facebook page for communication with customer
- Customize interface of chat box
- Enable/disable module
Installation
- Downloads the extension
- Unzip the file
- Open folder ‘FacebookMessenger’
- Copies all content to {Magento 2 Root Folder}
To enable extension:
- php bin/magento module:enable Yosto_FacebookMessenger
- php -f bin/magento setup:upgrade
After that, you need to refresh cache at System -> Cache Management. If magento get some trouble such as
broken UI, css or js not found, please run this command:
- php bin/magento setup:static-content:deploy
Change Setting:
Logs into your Magento Admin, then go to Marketing -> Communications -> Facebook Messenger
Request Support
Feel free to get support via email: [email protected]