SupportPAN script’s very simple to use and to install on your server. You can install it in a few minutes !
It’s optimized for mobile and computer.
Customer Features [Rank 0] :
- Customer can log
- Customer can register rapidly and simply
- Customer can create ticket
- Customer can choose priority on their tickets
- Customer can choose product on their tickets
- Customer can reply on their ticket only if it opened
Helper Features [Rank 1]:
- Helper can log
- Helper can reply on all tickets
- Helper can close tickets if the problem is resolved
- Helper can reopen tickets
Admin Features [Rank 2]:
- Admin can log
- Admin can add a new product
- Admin can reply on all tickets
- Admin can close tickets if the problem is resolved
- Admin can reopen tickets
- Admin can give a new rank to customer to become helper
DEMO
LINK : http://thegifter.fr/adminpan/
[ Admin/Helper ] Login : Admin | Password : admin
[ User ] Login : User | Password : user
========= UPDATE =========
[02/07/2016] Add demo