Do not post errors in comments if you have some error you can send by e-mail.
Why? Because 99.9% of errors are caused by incorrect installation of this script.
All words are located in a file to be translated quickly.
Functions :
- Administrator
- Staff
- Users
- Departments
- Tickets
- Products
- Pages
- F.A.Q
Staff :
- answer to tickets
- change ticket department
- add product
- add f.a.q
- manage users
User :
- submit tickets
- reply ticket
- attached file
- reopen ticket
- receive an email and access ticket without log in ( or registration ) , ex: http://www.demo.help-desk-script.info/open-ticket/b27d42364b03e591933279ab969940dd.1.1.1
* E-mail reporter
- administrator / staff receives e-mail every time when someone add ticket / question
- users receive e-mail every time when someone reply to ticket or ticket is closed
- * Custom url for every ticket with unique ID
- * API : read more – > http://www.help-desk-script.info/api
- Demo : http://www.demo.help-desk-script.info
- Admin : [email protected] , pw : demo
- Admin url : http://www.demo.help-desk-script.info/admin/login
- Staff : [email protected], pw : demo
- Staff url : http://www.demo.help-desk-script.info/admin/loginUser : [email protected] , pw : demo
- User url : http://www.demo.help-desk-script.info/login