Description
Ticket Module
Opencart is an ecommerce platform which really need support system . Tickets is a full featured, yet easy to use help-desk ticket support system.It is great for users and businesses who wish to keep track of and manage support requests online.
You can create multiple tickets, search tickets, , create custom departments and assign and much much more.
Key Features
- Create n number of tickets.
- User have to login to create tickets
- Add attachments
- Admin can set status resolved, resolving or delete or assign to other admin departments
- Message is in conversation form
- User or admin can know who have last updated the tickets.
- Admin can create n numbers of departments
- Admin can delete the ticket as well (Removed from backend and backend both)
- Time zone is set for replied or creation of ticket.
- Ticket ID’s no. is given
- Clean code and design with browser compatibility
Demo link :
http://leopediademo.com/ticket/
http://leopediademo.com/ticket/index.php?route=ticket/ticket_manage
User-end login details
Username: [email protected]
Password : demo
Backend details
Username : demo
Password: demo
Note* You won’t able to save or create or delete tickets on demo version . Due to security.
Install
To install the module, you must copy the contents of the zip archive in the root folder of your online store and just click on give the path name to install J
Installation of the module will not affect any files nor it will modify any files.
Updates
version 1.0.0 – Tested and check on latest Version 1.5.4.(opencart)
Support
Please create ticket on -We reply within 24 hours business of time.
http://support.leopediastore.com
Have discussion talk to us on live from given below link
Click on live chat button.
http://leopedia.com
Its very clean and professional code by leopedia team