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Category: Tech news
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Facebook failed to stop a child bride being auctioned on its platform
Facebook failed to prevent its platform being used to auction a 16-year-old girl off for marriage in South Sudan.
Child early and forced marriage (CEFM) is the most commonly reported form of gender-based violence in South Sudan, according to a recent Plan International report on the myriad risks for adolescent girls living in the war-torn region.
Now it seems girls in that part of the world have to worry about social media too.
Vice reported on the story in detail yesterday, noting that Facebook took down the auction post but not until after the girl had already been married off — and more than two weeks after the family first announced the attention to sell the child via its platform, on October 25.
Facebook said it first learned about the auction post on November 9, after which it says it took it down within 24 hours. It’s not clear how many hours out of the 24 it took Facebook to take the decision to remove the post.
A multimillionaire businessman from South Sudan’s capital city reportedly won the auction after offering a record “price” — of 530 cows, three Land Cruiser V8 cars and $10,000 — to marry the child, Nyalong Ngong Deng Jalang.
Plan International told Vice it’s the first known incident of Facebook being used to auction a child bride.
“It is really concerning because, as it was such a lucrative transaction and it attracted so much attention, we are worried that this could act as an incentive for others to follow suit,” the development organization told Vice.
A different human rights NGO posted to Twitter a screengrab of the deleted auction post, writing: “Despite various appeals made by human rights group, a 16 year old girl child became a victim to an online marriage auction post, which was not taken down by Facebook in South Sudan.”
Despite various appeals made by human rights group, a 16 year old girl child became a victim to an online marriage auction post, which was not taken down by Facebook in South Sudan. Sinking part is that people are now opting for social media for fulfilling orthodox rituals. pic.twitter.com/tj4cMADeFN
— H4Human (@h4humanrights) November 20, 2018
We asked Facebook to explain how it failed to act in time to prevent the auction and it sent us the following statement, attributed to a spokesperson:
Any form of human trafficking — whether posts, pages, ads or groups is not allowed on Facebook. We removed the post and permanently disabled the account belonging to the person who posted this to Facebook. We’re always improving the methods we use to identify content that breaks our policies, including doubling our safety and security team to more than 30,000 and investing in technology.
The more than two-week delay between the auction post going live and the auction post being removed by Facebook raises serious questions about its claims to have made substantial investments in improving its moderation processes.
Human rights groups had directly tried to flag the post to Facebook. The auction had also reportedly attracted heavy local media attention. Yet it still failed to notice and act until weeks later — by which time it was too late because the girl had been sold and married off.
Facebook does not release country-level data about its platform so it’s not clear how many users it has in the South Sudan region.
Nor does it offer a breakdown of the locations of the circa 15,000 people it employs or contracts to carry out content review duties across its global content platform (which has 2 billion+ users).
Facebook admits that the content reviewers it uses do not speak every language in the world where its platform is used. Nor do they even speak every language that’s widely used in the world. So it’s highly unlikely it has any reviewers at all with a strong grasp of the indigenous languages spoken in the South Sudan region.
We asked Facebook how many moderators it employs who speak any of the languages in the South Sudan region (which is multilingual). A spokeswoman was unable to provide an immediate answer.
The upshot of Facebook carrying out retrospective content moderation from afar, relying on a tiny number of reviewers (relative to its total users), is that the company is failing to respond to human rights risks as it should.
Facebook has not established on-the-ground teams across its international business with the necessary linguistic and cultural sensitivities to be able to respond directly, or even quickly, to risks being created by its platform in every market where it operates. (A large proportion of its reviewers are sited in Germany — which passed a social media hate speech law a year ago.)
AI is not going to fix that very hard problem either — not in any human time-scale. And in the meanwhile, Facebook is letting actual humans take the strain.
But two weeks to notice and takedown a child bride auction is not the kind of metric any business wants to be measured by.
It’s increasingly clear that Facebook’s failure to invest adequately across its international business to oversee and manage the human rights impacts of its technology tools can have a very high cost indeed.
In South Sudan a lack of adequate oversight has resulted in its platform being repurposed as the equivalent of a high-tech slave market.
Facebook also continues to be on the hook for serious failings in Myanmar, where its platform has been blamed for spreading hate speech and accelerating ethnic violence.
You don’t have to look far to see other human rights abuses being aided and abetted by access to unchecked social media tools.
Nearsighted Neoliberalism Helped Mobilize Today’s Far Right
In Germany and the US, centrist parties cut social services, lowered taxes, and privatized connectivity, which fueled inequality and far-right fervor.
‘Fallout 76’ Review: Bethesda’s New Apocalypse Welcomes You
I’m not sure if I should be feeling so comfortable in the nuclear wasteland.
The Future of Fashion: Turning Recycled Plastic Into Clothes
Hoping to help the environment—and improve public relations—clothing companies like Everlane, Patagonia, and H&M are making garments out of recycled plastics.
This Thanksgiving, Ditch the Food Psychology
Cornell scientist Brian Wansink rocketed to fame by crafting easy, appealing rules on how to avoid overeating. Turns out, though, they’re probably not all true.
Creepy or Not, Face Scans Are Speeding up Airport Security
Who cares if you hate it? This time- and effort-saving tech is spreading, and fast.
How Unofficial Concert Recordings Flowered in the 21st Century
Live-music tapers, data archivists, and media technologists are creating an authentic musical underground in a freemium world, a hideout where listening habits go unmonitored and unmonetized.
Google’s News Initiative heads to APAC with grants of up to $300K for media orgs
Google is expanding its efforts to support media to Asia-Pacific after the search giant brought its Google News Initiative to the region.
Known as GNI, the program is designed to “help quality journalism thrive in the digital age” by providing grants (i.e. cash without equity) to media organizations that are judged to have potential. The initiative started life in Europe in 2015 with a $170 million fund; a $300 million U.S.-based incarnation went live earlier this year. It has also extended to YouTube after GNI set aside $25 million and pledged to work with media figures to combat fake news and develop new features.
For Asia-Pacific, Google isn’t saying precisely how large the kitty is, but it is promising grants of “up to” $300,000 for publishers developing new and innovative business models and revenue streams.
“We are inviting proposals for projects aimed at increasing revenue from readers, including subscriptions, membership programs, contributions and/or new digital products and services. A panel of Googlers and other tech industry executives will review the submissions and fund selected projects up to $300,000 and finance up to 70 percent of the total project cost,” Kate Beddoe, Google’s head of news and publishing partnerships, wrote in a blog post.
A company spokesperson told TechCrunch that the grants will be staggered. Successful applicants will be provided with their grant in tranches in exchange for sharing their experiences with the wider community, for example, as materials published online or at events. That information exchange is aimed at helping media within Asia-Pacific to learn from each another and more generally share sustainability ideas and war stories.
The fund was announced today but it won’t kick off until 2019.
Those wanting to submit applications can do so at the dedicated website (here) from November 28 until January 9. Google said it’ll provide additional details on December 11 when it will host an APAC town hall at its Singapore office — the live stream for that is here.
Google isn’t the only one backing media across APAC through grants. Blockchain media startup Civil recently announced a $1 million fund for Asia, although it remains to be seen if that will go ahead since the company canceled its ICO after failing to hit its $8 million minimum target.
How to Watch the Macy’s Thanksgiving Day Parade on TV and Online
Enjoy the Thanksgiving tradition from the comfort of your own home.
Tech’s New Harassment Policies Are Too Late for Some Women
Companies say they will let employees sue over claims of harassment, rather than go through arbitration; but many policies don’t cover older cases, or other claims.
Watch 2 Helicopter Pilots Pull Off A Daring Wildfire Rescue
Two chopper pilots pulled off a daring rescue from the Woolsey Fire, plucking three people and two dogs off a ridge in hideous flying conditions.
VOI Technology, the e-scooter startup from Sweden, raises $50M led by Balderton Capital
VOI Technology, an e-scooter startup headquartered in Sweden but with pan-European ambitions, has raised $50 million in Series A funding, confirming our earlier scoop. As I previously reported, London-based venture capital firm Balderton Capital has led the round, alongside LocalGlobe, Raine Ventures, and previous VOI backer Vostok New Ventures.
A number of angel investors also participated. They include Cristina Stenbeck, Jeff Wilkes (Amazon), Justin Mateen (co-founder of Tinder), Nicolas Brusson (CEO and co-founder of BlaBlaCar), Sebastian Knutsson (co-founder of King), Spencer Rascoff (CEO of Zillow), and Keith Richman.
A source with knowledge of VOI’s early fundraising tells me this is in actual fact two rounds effectively being announced at the same time, although both VOI and Balderton say this is not the case. The e-scooter startup had previously raised around $3 million earlier this year.
What I do know, however, is the size of this new round got increased significantly very late on as VOI continues to gain early traction and the round became more competitive with a lot of VC interest. According to my sources, the initial target was $15 million at a pre-money valuation of between $35-40 million. Unfortunately, I haven’t been able to confirm the new valuation based on this much larger fundraise. Both VOI and Balderton declined to comment.
Launched in Sweden’s Stockholm in August 2018 by founders Fredrik Hjelm, Douglas Stark, Adam Jafer and Filip Lindvall, VOI has since expanded to Madrid, Zaragoza and Malaga in Spain. The plan is to use the new funding to continue to expand into new European markets. Belgium, the Netherlands, Luxembourg, France, Germany, Italy, Norway, and Portugal are said to be launching “in the coming months”. The VOI jobs page reveals that VOI is recruiting country managers for Denmark, Switzerland, Greece, Turkey, and Finland, too.
Like other e-scooter startups, VOI pitches itself as a way to ease traffic-clogged city centres and reduce pollution, with VOI’s scooters offering a “clean, efficient, cost-effective and zero emission” first-and-last-mile alternative to cars and taxis. After downloading the VOI app, you simply locate a nearby scooter on the street or via the app’s map, press the ‘ride’ button, scan the VOI QR code, and ride anywhere in the city. The company charges a €1 unlocking fee and a ride costs €0.15 per minute.
In just 12 weeks, VOI claims to have garnered 120,000 users, who have taken 200,000 rides, travelling 350,000 kilometres. It says this makes VOI Europe’s leading e-scooter sharing company.
“We see that we’ve changed user behaviour drastically in a very short time period,” VOI CEO Fredrik Hjelm tells me. “We changed how people commute, people move themselves. We changed how people transport within cities almost instantly after they try the scooters for the first time”.
He says this has resulted in “very strong retention rates, recurring use, and also friend referrals”.
“I’m from up in the North in Sweden, and for me it’s very difficult to understand, and it’s absurd, why we have so many cars and why our cities are built for cars, taxes and trucks, and not for people, animals, scooters, bikes, and light electric vehicles,” explains Hjelm. “That’s more from an ideological perspective. For me, scooters power freedom”.
VOI is also talking up its “distinctive” European approach in the way the company works collaboratively with city authorities. This is very different to the ‘ask for forgiveness not permission’ mentality of Silicon Valley.
“When you are reading the news, you get the feeling that city politicians are against scooters. The reality is the other way around,” Hjelm says. “The only thing is that they want a say in this and how it should be operated, so we don’t end up in a scooter graveyard situation that we see in some U.S. cities… Pretty much every European city has some kind of ambition or vision to become less dependent on fossil fuel driven cars and other vehicles”.
Balderton’s entrance into the e-scooter market comes after three of the other “big four” London VC firms have already made U.S. investments in the space. Index and Accel have backed Bird, and Atomico has backed Lime.
Last month also saw Berlin’s Tier raise €25 million in Series A funding led by Northzone, in another attempt to create the “Bird or Lime of Europe,” even if it is far from clear that Bird or Lime won’t take that title for themselves (which is obviously the bet being made by Index, Accel and Atomico). And two month’s ago Taxify also announced its intention to do e-scooter rentals under the brand Bolt, first launched in Paris but also planning to be pan-European.
This has led some VCs to describe the e-scooter space in Europe as a venture capital “blood bath” waiting to happen. The thinking is that the market has become so competitive so early, a lot of VC dollars are going to be spent (and potentially wasted) before it is far from clear who will be the eventual winner. That feels quite unusual for Europe, where it is more common for competing VCs to back off or co-invest once one or two of the big firms (or Rocket Internet) have made their move or when there is a better-funded U.S. competitor on the horizon — a point I put to Balderton Partner Lars Fjeldsoe-Nielsen.
“Yeah, and I think if we kept doing that as a VC community, we would never see any billion dollar companies coming out of Europe,” he replies. “This is why we’re backing VOI. [But] I get your point: it’s up against large amounts of capital”.
Describing e-scooters as a massive opportunity to change that, Fjeldsoe-Nielsen says that in the last four weeks VOI has doubled it revenues and that Balderton is seeing the same kind of traction and market reaction as Bird and Lime in the U.S.
“We believe an equally big company can come out of Europe,” he adds.
Original Content podcast: The disappointment of ‘House of Cards’ and its final season
It seems like Netflix’s “House of Cards” had a real opportunity for a fresh start with season six.
Granted, the behind-the-scenes turmoil probably made this season particularly challenging: Production was already underway when “Star Trek: Discovery” actor Anthony Rapp came forward with allegations that Kevin Spacey made a sexual advance towards him when Rapp was only 14. In response, Netflix and production company Media Rights Capital halted production and ultimately decided to rewrite the season without Spacey’s character Frank Underwood.
If you’ve watched “House of Cards,” you know that this must have been a big change, since Underwood and his political schemes have been at the center of the show for five years. Still, the previous season ended with Robin Wright’s Claire Underwood taking over the presidency, so it seemed like the right time to rethink this as a show that’s centered on Claire.
What we got, however, was a season that’s still very much about Frank Underwood. Sure, he’s died offscreen before the season starts, and Spacey never appears in these new episodes. But he still casts a long shadow over the show, with all of the characters focused on the mystery of his death and the power vacuum he left behind. On the latest episode of the Original Content podcast, we try to explain why we found this approach so unsatisfying.
In addition, we talk about the death of comics legend Stan Lee and Hulu’s plans to create multiple series based on “Wild Cards,” a set of superhero stories edited by George R.R. Martin. This, in turn, leads us to the question on every “Song of Ice and Fire” fan’s mind: When is he going to finish the next book?
You can listen in the player below, subscribe using Apple Podcasts or find us in your podcast player of choice. If you like the show, please let us know by leaving a review on Apple. You also can send us feedback directly. (Or suggest shows and movies for us to review!)
Gillmor Gang: Nation State
The Gillmor Gang — Keith Teare, Esteban Kolsky, Frank Radice, Michael Markman, and Steve Gillmor . Recorded live Saturday November 17, 2018. Democracy saved, fiat currency, and Facebook rope-a-dope.
Produced and directed by Tina Chase Gillmor @tinagillmor
@kteare, @ekolsky, @fradice, @mickeleh, @stevegillmor