Tech for good during COVID-19: Sky-high gifts, extra help, and chips

When Roger Lee, the co-founder of Human Interest, heard that San Francisco imposed shelter-in-place orders, he started blogging about layoff news and posting crowdsourced lists of employees who were laid off. His goal was to increase awareness about layoffs and give recruiters a place to search for candidates.

However, one week and 40 startup layoffs later, Lee saw his blog was not going to be able to keep up with the massive number of cuts happening across the country. So, Layoffs.fyi tracker was born and currently receives tens of thousands of visitors every day.

As for how he’s balancing the tracker and Human Interest? Lee noted that he has transitioned to work at the company from a board-level capacity.

Lee’s work is one example of many inspiring initiatives we’re going to showcase this week. Let’s get into the list.

  1. Plan your future adventures. A number of sites have popped up to encourage people to buy gift cards and support their local restaurants. But what about their local tourism industries? Adam Faris, a student at the University of Oregon, launched a coronavirus initiative with a team of folks to support businesses in the action sports and adventure experience space. Faris has aggregated a number of businesses offering discounts on skiing, surfing, whitewater rafting and more to encourage people to support small businesses.
  2. Extra help for developers. YouTeam, a Y Combinator-backed marketplace for building remote development teams, is launching a volunteer developers group. Any startups working on COVID-19-related issues can turn to the group to find technical support to aid them, and apply for free development hours of front-end, back-end or UX support. 
  3. Tiny steps, big impact. Tiny Organics, a child nutrition company, is pledging $10,000 annually to Partnership for Healthier America, which works to make sure kids have access to health food. Tiny Organics also created a special edition plant-based meal, Michelle My Broccoli Belle, and will donate 100% of the proceeds to the Food Bank for New York City. 
  4. Help from above. Skydio is donating dozens of self-flying drones to first responders across the country, as part of its Emergency Response program. The drones do not have speakers and will not be used as a communication mechanism, but instead as a way for fire and police units to see potential issues close up. Skydio will provide training and support at no cost. Additionally, the company is teaming up with Frontline Support, a nonprofit, to source and deliver more than a million units of PPE equipment to the University of Washington Hospital System through its logistical and supply chain systems. 
  5. A safe space. Equal space (=SPACE), co-working space for multicultural, LGBTQ, and women-owned startups, has opened up its doors virtually. =Space is offering resources online for freelancers and small business owners that includes training, workshops, productivity sessions, and wellness talks all free of charge.
  6. Aid for healthcare workers. Work & Co partnered with employees at Adobe, Dropbox, and a number of medical students to create a tool to connect healthcare workers with access to grocery delivery, discounted childcare, and free mental health services. The tool was made with input from doctors, nurses, and medical school faculty to help workers meet their basic needs, beyond PPE. It is currently available in New York.
  7. Bandcamp waives fees. Bandcamp, a music company that lets users directly support artists, announced that it will be waiving fees for artists for a number of select days. Last time the platform waived fees, sales for music and merchandise pulled in $4.3 million for artists. It’s a refreshing way to support artists in a world where concerts are no longer a reality. Read more here
  8. A pro bono portal. The American Bar Association and a justice tech company, Paladin, teamed up to create a portal to connect those impacted by COVID-19 to lawyers working pro bono. LegalZoom and Clio are also connected to the project. Read more here.
  9. Hiring help. Binc, a recruitment company that works with companies like Tiktok, Stripe, Nest, Groupon, and more, has launched a free program to help tech workers find jobs. The company is placing employees in engineering, product, design, market, and recruitment professionals in jobs for no charge until the end of the month.
  10.  Chipping in for COVID. Morning Brew is holding an online poker tournament-turned-fundraiser to raise money for Frontline Foods, which supports restaurants and feeds frontline workers. A donation of $100 is required to play.

Let housing rise from the empty offices and malls

Jon Evans
Contributor

Jon Evans is the CTO of the engineering consultancy HappyFunCorp; the award-winning author of six novels, one graphic novel, and a book of travel writing; and TechCrunch’s weekend columnist since 2010.

It’s hard to work out just how different the covid and post-covid world will be, because it’s changing so comprehensively. Consider movie theaters. The first-order effect seems obvious: they’re doomed! Even after they reopen, they can’t make money with 50% of their capacity. How will they pay their rents?

Wrong question … or, more accurately, right question, but wrong scale. Yes, AMC and co. will probably go bankrupt, and in a just world their shareholders will get wiped out and their bondholders will take a haircut — that’s capitalism, baby, or at least it should be —

The U.S. shouldn’t bail out billionaires and hedge funds during the coronavirus pandemic, Social Capital CEO Chamath Palihapitiya says. “Who cares? Let them get wiped out.” https://t.co/dIbizumtqG pic.twitter.com/u8BSVvr0B1

— CNBC (@CNBC) April 9, 2020

— but let’s consider the second-order effects. Inability to pay rent is only catastrophic if your landlord can rent your space to someone else. Who’s going to rent massive theater spaces during a pandemic? Who’s going to rent them during the recession which follows the pandemic? It’s not just movies; it’s basically every retail and theatrical space.

As the old joke goes, “if you owe the bank a million dollars, then you have a problem; but if you owe the bank a billion dollars, then the bank has a problem.” You may think it’s bad to be a movie theater, a restaurant, or a retail store, and it is … but the second-order effect is that it’s even worse to be in commercial real estate. One struggling tenant is a headache. All struggling tenants is a catastrophe.

But hey, at least you’ve got office space, right? Except that we just might find that a lot of companies forced to try out working from home might discover it’s actually highly cost-effective:

Talked to a public company board member. 3% of their expenses are real estate. WFH is fairly effective so after this is over, they plan to downsize RE by 30% and drop 1% straight to the bottom line ?

— Sundeep Peechu (@speechu) April 27, 2020

The same is true of retail space everywhere. Remember, “retailpocalypse” was headline fodder even before the virus prompted everyone to start getting everything delivered from the Internet. The same is true of restaurants, who were struggling to come to terms with food delivery services (please, stop using GrubHub and Seamless) even before the virus hit.

So, the first-order hit is to the obvious suspects: theaters, stadiums, restaurants, retail, gyms. The second-order hits are to owners of commercial real estate. wholesalers, service providers, etc. The third-order hit is to taxes paid to, and therefore budgets of, governments. We’ll see comparable effects elsewhere, too — e.g. first-order to airlines and buses, second-order to hotels and rental cars and events and cargo shippers, third-order to airports and governments again.

But let’s focus on one particular interesting question. What happens next?

Consider San Francisco, everyone’s favorite overpriced, overcrowded, inequality poster child. It has roughly 150 million square feet of combined office and retail space at the moment. If the covid lockdown-then-recession eventually eats 20% of that — which seems at least plausible, between the retailpocalypse and what I will christen the “officepocalypse,” i.e. the revealed cost savings of working from home — that’s 30 million square feet of empty space.

If converted to housing, this could increase the city’s total housing stock by well over 10%. That would drive prices and rents, already pressured by the recession, way down — while presumably still remaining simultaneously profitable, since current prices are so high. Needless to say this conversion would also create a lot of jobs. (Although in some cases no conversion will be required.)

While you’re at it, you could take a couple million feet of those space and convert them to 200 sq. ft. mini-apartments to house every homeless person in San Francisco. (It’s not that crazy a notion. New York City has been legally required to house every homeless person in its five boroughs, and has plenty of apartments that small which people pay good money for.)

This is no panacea, of course. Nothing will be. Converting retail and office to residential will be very expensive … although not as expensive as letting them lie there worthless without collecting any rent at all. But if our post-covid world is one in which demand for office and retail space plummets, which seems likely, let’s take advantage of that space to help deal with the housing crisis which has plagued wealthy cities across the world.

Ultimately, tech companies, long blamed for gentrification and spiraling prices in San Francisco and many other cities, could become a major part of the solution to that problem, by making the tools (and setting the examples) for freeing up office space by working from home. Sadly, we can preemptively rely on this dark irony being lost on the usual outraged suspects.

Intel to buy smart urban transit startup Moovit for $1B to boost its autonomous car division

Some big M&A is afoot in Israel in the world of smart transportation. According to multiple reports and sources that have contacted TechCrunch, chip giant Intel is in the final stages of a deal to acquire Moovit, a startup that applies AI and big data analytics to track traffic and provide transit recommendations to some 800 million people globally. The deal is expected to close in the coming days at a price believed to be in the region of $1 billion.

We have contacted Nir Erez, the founder and CEO of Moovit, as well as Intel spokespeople for a comment on the reports and will update this story as we learn more. For now, Moovit’s spokesperson has not denied the reports and what we have been told directly.

“At this time we have no comment, but if anything changes I’ll definitely let you know,” Moovit’s spokesperson.

Sources tell TechCrunch that the startup — which had previously been backed by Intel Capital in a strategic investment — will become part of Intel’s Israeli automotive hub, which is anchored by Mobileye, the autonomous driving company that Intel acquired for $15.3 billion in 2017.

It’s not clear yet what Moovit would be doing in that hub, but as a rule, ingesting and actioning reliable, real-time traffic data and intelligent routing — the crux of what Moovit does — are some of the most challenging aspects of getting autonomous vehicle services up and running.

And in fact, Moovit had already been working with Mobileye and Intel: the latter led Moovit’s last round of funding, a Series D of $50 million in 2018, and as part of that, Professor Amnon Shashua, Senior Vice President of Intel and CEO / CTO of Mobileye, joined Moovit’s Board of Directors as an observer.

Bringing on talent and integrating it into Intel’s bigger strategy appears to be a big part of the deal. Of the $1 billion, employees will get about 10% of the final amount as part of a retention package, a detail both reported by Israeli Hebrew-language newspaper The Marker and passed to us by David Bedussa, an analyst with Wadi Ventures.

At the time of Moovit’s last funding round, the startup was valued at over $500 million, but it has grown a lot in the last two years.

It produces a popular, standalone app that people use to figure out the best way to navigate around cities, and it also integrates with the likes of Uber in its efforts to provide multi-modal routes using different forms of transportation from Uber cars and bikes to using public transport and walking.

In 2018, Moovit said its iOS, Android and Web apps were used by 120 million people globally across 2,000 cities in 80 countries. Now in 2020, that figure is over 800 million riders across 3,100 cities in 102 countries and 45 languages.

Other investors in Moovit in addition to Intel include BMW, Sound Ventures, Gemini Israel, Sequoia Israel and LVMH.

The acquisition (if it goes through, but also the M&A interest) comes at a critical moment in the world of transportation. Currently, many people around the world are being asked to curtail their movement to slow down the spread of COVID-19 cases in what has become a global pandemic; and partly as a result of that same public health crisis, the global economy has been in a major downswing. Both have had a direct impact on the automotive world, which is seeing a slowdown in production and some changing courses in ambitious next-generation strategies.

At the same time, those in the world of tech have been working on leveraging their assets in as optimised a way as possible to help keep things moving (so to speak).

So, while consumer usage of Moovit’s app will have drastically dropped off with people moving around less, the company has launched a series of COVID-19 services to help those that still need to keep things operational, and still need to get from A to B.

These have included a special service for transit data managers (which it’s offering for free, unlike its normal B2B products) to both receive updated transit and traffic data and subsequently put in place “thousands of  short-term changes quickly, enabling riders to plan their trips with only updated, valid routes.”

It has also started a real-time service for Moovit app users to make sure that they are getting those alerts. Thirdly, it has launched an “emergency mobilisation on-demand” service that lets transportation managers redeploy buses on routes more quickly to better serve essential workers that are still using public transport. 

It’s not clear if Moovit had been working on raising more money, or if it had been feeling the same pinch that so many other startups have felt when it comes to closing deals, or if this was just an offer too good to refuse, or even if it was on the table before COVID-19. Given Moovit’s existing size and scope, it’s a business that looks like it will be worth running for some time to come.

Security lapse at India’s Jio exposed coronavirus symptom checker results

Since the start of the outbreak, governments and companies have scrambled to develop apps and websites that can help users identify COVID-19 symptoms.

India’s largest cell network Jio, a subsidiary of Reliance, launched its coronavirus self-test symptom checker in late March, just before the Indian government imposed a strict nationwide lockdown to prevent the further spread of the coronavirus. The symptom checker allows anyone to check their symptoms from their phone or Jio’s website to see if they may have become infected with COVID-19.

But a security lapse exposed one of the symptom checker’s core databases to the internet without a password, TechCrunch has found.

Jio’s coronavirus symptom checker. One of its databases exposed users’ responses. (Image: TechCrunch)

Security researcher Anurag Sen found the database on May 1, just after it was first exposed, and informed TechCrunch to notify the company. Jio quickly pulled the system offline after TechCrunch made contact. It’s not known if anyone else accessed the database.

“We have taken immediate action,” said Jio spokesperson Tushar Pania. “The logging server was for monitoring performance of our website, intended for the limited purpose of people doing a self-check to see if they have any COVID-19 symptoms.”

The database contains millions of logs and records starting April 17 through to the time that the database was pulled offline. Although the server contained a running log of website errors and other system messages, it also ingested vast numbers of user-generated self-test data. Each self-test was logged in the database and included a record of who took the test — such as “self” or a relative, their age, and their gender.

The data also included the person’s user agent, a small snippet of information about the user’s browser version and the operating system, often used to load the website properly but can also be used to track a user’s online activity.

The database also contains individual records of those who signed up to create a profile, allowing users to update their symptoms over time. These records contained the answers to each question asked by the symptom checker, including what symptoms they are experiencing, who they have been in contact with, and what health conditions they may have.

Some of the records also contained the user’s precise location, but only if the user allowed the symptom checker access to their browser or phone’s location data.

We’ve posted a redacted portion of one of the records below.

A redacted portion of the exposed database. (Image: TechCrunch)

From one sample of data we obtained, we found thousands of users’ precise geolocation from across India. TechCrunch was able to identify people’s homes using the latitude and longitude records found in the database.

Most of the location data is clustered around major cities, like Mumbai and Pune. TechCrunch also found users in the United Kingdom and North America.

The exposure could not come at a more critical time for the Indian telecoms giant. Last week Facebook invested $5.7 billion for a near-10% stake in Jio’s Platforms, valuing the Reliance subsidiary at about $66 billion.

Jio did not answer our follow-up questions, and the company did not say if it will inform those who used the symptom tracker of the security lapse.

We need more video games that are social platforms first, games second

During these long, mundane physically-distant days, stretching on into an uncertain future like an ever-lengthening beigeish corridor, it’s impossible not to miss hanging out with friends. Especially the kind of hanging out where you’re not really doing anything in particular, not talking about any one thing—just kind of being.

As we continue to stay physically distant from one another, it can be hard to feel socially present with the tools we have. Even with Zoom and other more casual chat apps, video chat can feel sort of flat. (And for those of us lucky enough to be working from home, visiting friends after work with the same tools we use to do work stuff doesn’t always feel great.) More often than not, we sit, stationary at our designated video-chat-spot, trade reports from self-quarantine and maybe drag in a cat or a kid or two.

But even untethered from our desks with more playful video chat apps or innovations like Facebook’s Portal and its roving eye, there’s still something else that doesn’t get conveyed. With flat screens, we have little sense of our physical selves in relation to one another. Socializing spatially, as it turns out, is something we probably took for granted. But the gaming world has understood this for years.

Now more than ever, we need creative ways to feel present with other people. The whole crisis looks like a huge opportunity for the gaming industry, but also one for more transcendent digital social experiences that don’t just look like playing a few rounds of Call of Duty after work. Hopefully, these experiences could be so imaginative that we don’t even know what they could look like yet.

If VR had delivered on its early promise, we’d all probably be living in it right now. The idea of having some kind of shared virtual realm is still a potent one, but the additional hardware has proven too prohibitive to get the average person on board (for now, at least) and even the coolest VR experiences remain niche. Still, it’s clear that we want to come together, not just in Instagram DMs and email threads, but as avatars navigating shared spaces. Somehow.

Virtual worlds getting it right

If the mainstream crossover success of Animal Crossing is any indication, people have a huge appetite for virtual spaces right now. Even with Nintendo’s truly painful online multiplayer experience, there’s something fun and special about visiting a friend, bopping each other with nets and showing them your new digs.

In Animal Crossing, this is truly a more-than-the-sum-of-its-parts experience. The last time I genuinely laughed and could not stop was visiting my younger sister’s Animal Crossing island right after the game launched. In spite of the interface’s few emotes and harsh character limits, her weird sense of humor managed to bubble up through the game’s limitations. And those constraints made it more special, for some reason. When I left her island I felt a pang of sadness at leaving her funny little physical manifestation, running circles around my own. It felt different than signing out of a video chat or dropping out of a conversation via text.

These experiences are happening on an individual level, but also a collective one—and people are getting creative. One of the writers from Rogue One just made his own in-game Animal Crossing talkshow, complete with its own tiny guest couch and cityscape view.

A developer in New York even launched a dev conference that took place entirely on an Animal Crossing island. Much like a normal conference, “Deserted Island DevOps” boasted speakers, moderators and even talks to be uploaded to YouTube after the fact.

Plenty of players are using Animal Crossing for more intimate get-togethers too, like celebrating Ramadan and Passover last month or just gathering far-flung friends or family together in one place.

Thanks to everyone who came out to yet another @animalcrossing Suhoor. It was super lovely to talk to and meet all of you from all around the world <3 pic.twitter.com/G9a8SNTFe0

— Rami Ismail (@tha_rami) April 29, 2020

 

The pandemic is showing us that the sweet spot of mainstream virtual presence might be something more than a Zoom-like video conference but less than a full-on virtual reality experience. Video games, or more specifically video games as platforms, seem to be resonating right now, even among the kinds of people who wouldn’t identify as gamers. That last bit is important.

This is something that Fortnite maker Epic Games has been doing right for a while now. There’s a reason that Fortnite, like Animal Crossing, brought non-gamers into the fold. Sure, Fortnite is fun and addictive, but lots of games are fun and addictive—and Fortnite is much harder than a lot of those games.

Epic’s real innovation is its buttery-smooth social layer that seamlessly connects players across platforms. If you can talk a friend into downloading an app, you’re in business. Of course, other games get this right too (Minecraft comes to mind, of course, and others) but timing is everything right now. And Fortnite’s team is cleverly iterating on its already-good ideas.

should i play in party royale tonight…? pic.twitter.com/PQHmkrnF9X

— Thomas Wesley (@diplo) May 1, 2020

This week, Epic added a new deliberately chill game mode called Party Royale to Fortnite—a new island just for hanging out with friends. Littered with appropriately zany non-lethal weapons like throwable hamburgers and paintball guns, Party Royale is a designated space where you can take a group and chat while doing mindless yet amusing nonsense, like awkwardly kicking a soccer ball around (I did this with a total stranger for 20 minutes for some reason!) or driving virtual ATVs off virtual precipices.

And like much of Epic’s battle royale hit, the island itself is over-the-top weird, stocked with everything from a pirate ship to a music festival grounds awash in colorful lights, gigantic neon dancers and a very psychedelic vibe, molly not included. There’s even a drive-in movie screen, like another area of the main game, which could signal interesting things to come. If we’re lucky and Epic expands it out, Fortnite’s newest casual online virtual space could evolve into something pretty interesting.

Fortnite is a game ostensibly about killing people before they kill you, but it’s also a concert venue—and that hints at Epic’s deeper ideas about the game as a versatile social platform. The game held its latest big in-game show event last month, this time featuring a skyscraper-height Travis Scott who performed as he stormed around a bucolic-turned-kaleidoscopic version of the Fortnite map. 12 million people tuned in, besting the 10 million who played during the more modest Marshmello in-game EDM show a year prior. Whether you even listen to his music or not, the wildly visually imaginative event was, by all accounts, cool as hell.

Video games should evolve to meet the moment

For anyone who’s spent any time in massively multiplayer online role-playing games (MMORPGs), this will all sound familiar. These games have long, vibrant history of drawing huge numbers of people together into persistent shared virtual spaces and letting them express themselves. Curating outfits, decorating spaces and even making choices around playstyle and faction affiliation are all ways to express aspects of who you are and what you’re about in a virtual world populated by other people doing the same. As someone who played World of Warcraft for years, this was the real appeal of the game for many of us. The game itself—quests, dungeons and the rest—was secondary.

During its peak ten years ago, World of Warcraft had as many active subscribers as players who tuned into the Travis Scott event—12 million. Since then, gaming exploded into the mainstream and by late 2018, Fortnite boasted almost 80 million active players. Online multiplayer itself bounded forward too, mostly through the success of blockbuster first-person shooters—usually grim, well-funded and vaguely or overtly militaristic games that routinely court one kind of gamer. Playful, candy-colored shooters like Fortnite, Splatoon and Overwatch emerged to extend a hand to casual players, even non-gamers, but there’s still plenty of room for online gaming to move beyond shooters.

The wild popularity of Minecraft carved out a path for cooperative gaming not just because building stuff is incredibly fun, though that’s true too, but because doing anything new with friends in a virtual space is really cool. Scrappier games like the incredible No Man’s Sky could do for exploration what Minecraft did for building, but with an indie developer’s budget, big ideas about multiplayer play can only get so far. Historically, the lion’s share of industry resources still get funneled toward reliably profitable military-style shooters. But with the world changing, trends could transform too. Just look at sales of Animal Crossing’s social feng shui sim dominating sales during the first months of the epidemic.

There’s a big opportunity right now for games offering a common social experience that’s magnetic enough to draw in the kind of people who don’t even play games. For those of us stuck at home, imaginative gaming worlds offer not just their usual escape from the moment’s stresses, but a way to share space when we can’t come together.

We just need more of them to visit.