CRV’s Saar Gur wants to invest in a new wave of games built for VR, Twitch and Zoom

Saar Gur is adept at identifying the next big consumer trends earlier than most: The San Francisco-based general partner at CRV has led investments into leading consumer internet companies like Niantic, DoorDash, Bird, Dropbox, Patreon, Kapwing and ClassPass.

His own experience stuck at home during the COVID-19 pandemic spurred his interest in three new investment themes focused on the next generation of games: those built for VR, those built on top of Twitch and those built for video chat environments as a socializing tool.

TechCrunch: We’ve been in a “VR winter,” as it’s been called in the industry, following the 2014-2017 wave of VC funding into VR drying up as the market failed to gain massive consumer adoption. You think VR could soon be hot again. Why?

Saar Gur: If you track revenues of third-party games on Oculus, the numbers are getting interesting. And we think the Quest is not quite the Xbox moment for Facebook, but the device and market response to the Quest have been great. So we are more engaged in looking at VR gaming startups than ever before.

What do you mean by “the Xbox moment,” and what will that look like for VR? Facebook hasn’t been able to keep up with demand for Oculus Quest headsets, and most VR headsets seem to have sold out during this pandemic as people seek entertainment at home. This seems like progress. When will we cross the threshold?

Google’s Duo video chat app gets a family mode with doodles and masks

Google today launched an update to its Duo video chat app (which you definitely shouldn’t confuse with Hangouts or Google Meet, Google’s other video, audio and text chat apps).

There are plenty of jokes to be made about Google’s plethora of chat options, but Duo is trying to be a bit different from Hangouts and Meet in that it’s mobile-first and putting the emphasis on personal conversations. In its early days, it was very much only about one-on-one conversations (hence its name), but that has obviously changed (hence why Google will surely change its name sooner or later). This update shows this emphasis with the addition of what the company calls a “family mode.”

Once you activate this mode, you can start doodling on the screen, activate a number of new effects and virtually dress up with new masks. These effects and masks are now also available for one-on-one calls.

For Mother’s Day, Google is rolling out a special new effect that is sufficiently disturbing to make sure your mother will never want to use Duo again and immediately make her want to switch to Google Meet instead.

Only last month, Duo increased the maximum number of chat participants to 12 on Android and iOS. In the next few weeks, it’s also bringing this feature to the browser, where it will work for anyone with a Google account.

Google also launched a new ad for Duo. It’s what happens when marketers work from home.

Uber pushes adjusted quarterly profit target to 2021

Uber has pushed its target to achieve a measure of profitability to a quarter in 2021, reversing a decision made just three months ago to move up the goal to the end of this year.

Uber will miss its target to reach an adjusted EBITDA quarterly profit in the fourth period of 2020, CFO Nelson Chai said during the company’s earnings call Thursday. The new target is a quarter in 2021.

“Our goal remains the same, returning our growth to business and achieving profitability for all of our stakeholders, which we are now planning to achieve on an adjusted basis, on a quarterly basis, in 2021,” Chai said.

Uber didn’t specify which quarter in 2021 it would reach adjusted EBITDA profitability — earnings before interest, taxes, depreciation and amortization. However, the company did say that it would be less than a year from its original target of Q4 2020.

“Reaching profitability as soon as possible remains a strategic priority for us,” CEO Dara Khosrowshahi said Thursday. “We believe that disruption caused by COVID-19 will impact our timeline by a matter of quarters and not years.”

If it feels like Uber has come full circle in a span of three months, it has. Last November, Uber said it would have a profitable quarter, on an adjusted basis, by the end of 2021. Confidence in the company swelled and in early February Uber CEO Dara Khosrowshahi moved up the profitability target by a full year to the fourth quarter of 2020.

And then COVID-19, the disease caused by the coronavirus, swept through Europe and North America. It became a global pandemic and rideshare became another COVID-19 statistic.

Uber reported Thursday a net loss of $2.94 billion in the first quarter. Uber’s adjusted EBITDA for the quarter came to a loss of $612 million. The ride-hailing company generated $3.54 billion in revenue in the first quarter, up 14% from $3.1 billion on a year-over-year basis.

Last month, and prior to the company’s first-quarter earnings report, Uber walked back its annual guidance for 2020 due to the COVID-19 pandemic. Uber withdrew its 2020 guidance for gross bookings, adjusted net revenue and adjusted EBITDA, which were provided on February 6, 2020 during the company’s earnings call. The company’s previous 2020 guidance was gross bookings between $75 billion and $80 billion, adjusted net revenue $16 billion to $17 billion and an adjusted EBITDA loss of between $1.45 billion and $1.25 billion. Uber did not provide new guidance for 2020.

VCs see opportunities for gaming infrastructure startups and incumbents

As the infrastructure for developing games becomes more advanced, studios have turned to buying best-in-class technology from others instead of building everything from scratch (often with inferior quality).

This shift underpinned Unity’s rise as the most popular game engine. The current focus on games as ever-evolving social hubs that can remain popular for a decade requires investment in “live ops” to keep updating the game with new features and experiences, only adding to a game studio’s responsibilities.

There are big movements in gaming right now to make games cross-platform (not just restricted to mobile or PC or one console), incorporate new types of chat (in-game or outside of it) and to automatically remove bullies and bots among other things. Optimizing games’ virtual economies is only getting more complex as trade of virtual goods becomes increasingly popular.

All this means more opportunity for startups (and large incumbents) that provide new tools and platforms to game developers and gamers. To gauge which opportunities are prime for entrepreneurs, I asked four leading early-stage investors who focus on the gaming sector to share their analysis:

  • Sam Englebardt, Galaxy Interactive
  • Gigi Levy Weiss, NFX
  • Amit Kumar, Accel
  • Anton Backman, Play Ventures

Sam Englebardt, Galaxy Interactive

Which areas within gaming infrastructure seem firmly dominated by large incumbents, versus open for new startups to rise up?

I’m always rooting for the startup, but some of the really big and expensive infrastructure challenges seem unlikely to be solved by a startup, especially where the incumbents have a lead in time, money and the personnel they’re throwing at the problem. I’m thinking here, for example, about something like cloud computing, storage solutions, etc.

Tesla prepares to bring back 30% of Fremont factory workers in spite of county order

Tesla is aiming to ramp up “limited operations” at its factory in Fremont, Calif., a decision that puts the company and its CEO Elon Musk in direct conflict with a stay-at-home order in Alameda County.

Update: On Friday, Alameda County health officials said the automaker was told not to reopen.

Employees received two emails — one from Musk and another from Valerie Workman, the company’s human resources director — indicating that the factory would open as early as Friday. Bloomberg was the first to report the emails. The decision to open was based on new guidance from Gov. Gavin Newsom, who said Thursday that manufacturers could resume operations.

However, Tesla is ignoring other parts of Newsom’s announcement, specifically that local governments could keep more restrictive rules in place. Tesla’s Fremont factory is located in Alameda County, which along with several other Bay Area counties and cities, issued revised stay-at-home orders that will last through the end of May. Those revised orders did ease some of the restrictions. However, if followed, Tesla wouldn’t be allowed to restart production of its Model S, Model X, Model 3 and now Model Y vehicles until June 1.

Officials at Alameda County could not be reached for comment. However, the county and other surrounding Bay Area cities and counties issued a joint statement Thursday, reiterating its order:

It is important that our local communities understand that the regional Health Orders that took effect May 4 are still in effect. These orders — in Alameda, Contra Costa, Marin, San Francisco, San Mateo and Santa Clara counties and the City of Berkeley — loosen restrictions on construction as well as outdoor activities and businesses. The Bay Area orders do not currently permit curbside pickup from non-essential, nonoutdoor businesses, and that is not allowed to begin on Friday, May 8.

Later in the statement, the officials said “in our current environment, if a county order differs from a state order, the more restrictive order takes precedence.”

Tesla did not respond to requests for comment.

Tesla has battled with Alameda officials before over regulations put in place due to COVID-19. The dispute began March 16 after Alameda County ordered all nonessential businesses to close, including bars, gyms and dine-in restaurants, because of the global spread of COVID-19.

Tesla kept the Fremont factory open despite the order, claiming that part of the company’s operations fell under an exemption in the county’s order. Musk told employees in an email that the company would continue operations at the Fremont factory. He also told employees they should not feel obligated to come to work if they “feel the slightest bit ill or even uncomfortable.”

The Alameda County Sheriff disagreed, and on March 17 tweeted that Tesla was not “essential.” The automaker still ignored the order and the sheriff’s tweet. Employees received another email from Workman that the factory was still open for production, because it had “conflicting guidance from different levels of government.” The email told employees to come to work if their job is to produce, service, deliver or test its electric vehicles.

A week after the order went into effect, Tesla suspended production at the Fremont factory. Basic operations have continued at the factory per an agreement with the county. The company said at the time it would suspend production through May 4, prompting it to cut pay for salaried employees between 10% and 30%, as well as furlough workers.

But toward the end of April, the Bay Area counties extended the stay-at-home order, triggering a tweetstorm from Musk, who criticized the rules and at one point wrote “FREE AMERICA NOW.”

FREE AMERICA NOW

— Elon Musk (@elonmusk) April 29, 2020

Facebook’s redesign goes live with simplified navigation and dark mode

After months of testing, Facebook’s redesign is finally official. Announced last year at F8, the more minimalist approach to its desktop design has been rolled out in waves. In March, the company added an option to try out the new version. Users could switch back and leave feedback for why they had done so. This week, the redesign becomes official (and until you get it, the option to update manually is available, too). 

Change is hard, especially when it comes to redesigning a popular website. Even the best redesign still requires some rewiring of the user’s brain to adapt. Simplicity is the thing here — that’s a particularly big ask for a platform like Facebook, which is constantly adding new venues for content. Having played around with it in its earlier iteration, I can say that Facebook’s not afraid to leave a blank canvas for this “fresh, simpler” design. Videos, games and groups are among those content types that will be prioritized here. 

The redesign takes cues from the mobile app, designed to offer faster load times and easier navigation (again, it will take getting used to). “We’ve grown since Facebook .com launched 16 years ago,” the company writes. “We’ve built new features, optimized for new devices and operating systems, and expanded to hundreds of languages. Recently we’d focused on the mobile Facebook experience, and realized our desktop site had fallen behind. People need it to keep up.”

For many, however, the biggest news here may be the long-awaited arrival of dark mode for the desktop, as Facebook finally joins the likes of Twitter and countless apps. You’re no doubt well-versed with the benefits of dark mode: it’s easier on the eyes and generally makes for a better video viewing experience (a top priority for the company, these days).

Also new is the ability to create groups, pages and, naturally, ads faster than before. The new version also offers previews of each, so you know what you’re getting yourself into before hitting Publish.

The company says it’s still actively seeking user feedback. So you can voice your inevitable dissatisfaction through the Settings menu. Facebook will continue to tweak the design going forward, in a Sisyphean effort to please everyone on the internet.

Daily Crunch: Target acquires Deliv’s delivery tech

Target makes another acquisition, social platforms struggle with a “Plandemic” conspiracy video and Boston Dynamics’ robot Spot encourages social distancing.

Here’s your Daily Crunch for May 8, 2020.

1. Target to acquire same-day delivery tech from Deliv

Target, which already owns on-demand delivery service Shipt, is in the process of acquiring technology assets from same-day delivery service Deliv . The retailer is characterizing the deal as more of an R&D type of acquisition, not one that will have an immediate consumer-facing impact.

Deliv had raised more than $80 million in venture capital funding. The acquisition price is said to be immaterial to Target, which isn’t issuing a press release or an 8-K filing to note.

2. Platforms scramble as ‘Plandemic’ conspiracy video spreads misinformation like wildfire

A coronavirus conspiracy video featuring a well-known vaccine conspiracist is spreading like wildfire on social media this week, even as platforms talk tough about misinformation in the midst of the pandemic. The video took off mid-week after first being posted to Vimeo and YouTube on May 4. From those sites, it traveled to Facebook, Instagram and Twitter, where it circulated much more widely and racked up millions of views.

3. Boston Dynamics’ Spot is patrolling a Singapore park to encourage social distancing

In a new pilot program, a remote operator will control Spot as it patrols around two miles of Singapore’s Bishan-Ang Mo Kio Park. A recorded message encourage social distancing will be broadcast from the robot.

4. Microsoft and AWS exchange poisoned pen blog posts in latest Pentagon JEDI contract spat

As you may recall, the DoD selected Microsoft last fall as the winning vendor in the JEDI winner-take-all cloud infrastructure sweepstakes. Amazon took exception to the decision and went to court to fight it. Since then, the two companies have been battling in PR pronouncements and blog posts trying to get the upper hand in the war for public opinion.

5. SaaS stocks defy gravity amid pandemic, record job losses

This week, shares of SaaS and cloud companies reached new record highs following an earnings cycle that came in better than some expected. (Extra Crunch membership required.)

6. A Chinese city to pump life into local business with WeChat live streaming

Messaging giant WeChat, which commands 1.16 monthly active users, announced this week it’s partnering with the southern Chinese city of Guangzhou to host a live stream shopping festival in June. The initiative, in which a municipal government aims to pump up the local economy through live streaming e-commerce, is first of its kind in China.

7. Student Discount: Join Extra Crunch for $50 per year

Speaking of Extra Crunch: Graduation season is here, and to celebrate we are offering annual Extra Crunch memberships to students for half price. That’s a full year of Extra Crunch for only $50 (plus tax). You just need a .edu or university email address.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here.

SaaS stocks defy gravity amid pandemic, record job losses

Hello and welcome back to our regular morning look at private companies, public markets and the gray space in between.

This week shares of SaaS and cloud companies reached new record highs as investors bid their equities higher following an earnings cycle that came in better than some expected.

SaaS stocks, as measured by the Bessemer-Nasdaq cloud index, closed at a 1,484.93 yesterday, a record, and just a hair under its intraday high of 1,491.59.

The raw numbers matter less than the index’s movement. From highs of around 1,400 in March, the index dropped to 892.60 during the early-year market selloff. Since then, SaaS and cloud companies have come roaring back. This is reflected in the new, higher valuation multiple that the companies are priced at by investors today, namley an enterprise value/revenue multiple of 14.7x.

So let’s take a look at why the SaaS cohort is the apple of Wall Street’s eye. There isn’t a single reason, but we have two that are worth considering. (Also up ahead: Notes on a chat with Alteryx’s CEO and a working definition of socialism. It’s Friday, let’s have some fun.)

A reminder

Briefly, we observe movements in the value of public SaaS and cloud stocks because they inform private market investors about possible exit values for startups. This helps VCs price venture rounds. So, in a somewhat slow mechanism, public values of a stocks help price startups. Given the portion of venture capital dollars and the amount of startup effort that goes into the SaaS space (AI companies are often built using SaaS models, lots of consumer apps are SaaS, and business software is lucrative), we care a lot about the value of SaaS and cloud stocks.

So is the run-up in SaaS stocks, therefore, good for startups? Yep. Now let’s get into why clouds shares are going up.

A meditation of the morality on capitalism

How Lyft intends to navigate and survive COVID-19

A glimpse at Lyft’s stock price Wednesday, which soared as much as 16.77% after first-quarter earnings were reported, suggested all was well in the ride-hailing company’s world.

In this COVID 19-era, “well” is a relative term. Lyft’s net losses did dramatically improve from the year-ago quarter (a loss of $398 million versus $1.1 billion in Q1 2019). However, Lyft was clear in its earnings call: COVID-19 had a profound impact on its customers and its business and the future was uncertain.

“It is impossible to accurately predict the duration and depth of the economic downturn we face,” Lyft CFO Brian Roberts said during an earnings call Wednesday afternoon. “Our business may be impacted for an extended period of time. So we must be prepared to adapt accordingly.”

The difficulty of predicting what will happen has hamstrung thousands of companies trying to navigate the COVID-19 pandemic. Last month, Lyft withdrew its previously provided revenue and adjusted EBITDA guidance for full year 2020 because of the vast unknowns.

“Given this fluidity, it is impossible for us to predict with any certainty our results,” Roberts said. After the requisite warnings, Roberts did eventually provide an outlook for the second quarter — and it isn’t pretty. The outlook focused on adjusted EBITDA, which doesn’t give the most complete financial picture. It provides enough to understand that even with considerable cost-cutting measures, Lyft will suffer losses nearly four times wider than the first quarter.

Roberts said Lyft can manage to keep its second quarter adjusted EBITDA loss under $360 million if rides on its rideshare platform remain at April levels — which were down 75% year-over-year — for the remainder of the quarter. Lyft reported Wednesday an adjusted EBITDA loss of $85.2 million in the first quarter.

There are some early signs of a recovery. Ridership in the week ended May 3 was up 21% from the lows experienced in mid-April, according to Lyft. However, Lyft can’t afford to simply hope rideshare will return. It has to — and already has — enact a plan that will allow it to navigate the pandemic and come out as a survivor. In other words, Lyft will be judged at how well can stem the losses and find new revenue streams.

Work to cut costs has already started.

The company put together an aggressive plan to strengthen its financial position, Lyft co-founder and CEO Logan Green said during the earnings call. Lyft reduced its more than 5,000-person workforce by 17% and furloughed nearly another 300. Lyft also initiated a three-month pay reduction for all salaried employees, ranging from 10% for its most non-hourly team members, up to 30% for its senior leadership team and board members.

“Every other expense line is being scrutinized and no stone will be left unturned,” Green said.

The company expects to be able to cut its annualized fixed costs by $300 million by the end of the year. The reductions are based on its original expectations for 2020. Lyft has also ended rider coupons once ridership began to decline in mid-March and paused adding new drivers in nearly all markets.

“This reduces costs we incur associated with onboarding new drivers and helps protect utilization and earnings opportunities for existing drivers during this time of lower ride demand,” Green said.

Lyft reduced its 2020 capital expenditure plan by $250 million. And its sought out cost savings on the insurance front. (The company’s primary auto insurance policies expire at the end of September; Roberts said they’re considering the best options to reduce future volatility, as well as lower overall costs.)

The company is also shifting attention and resources to projects that executives believe will improve its unit economics. Finding those revenue streams will be tricky. Lyft has already provided a few clues of where it’s headed.

The company will continue with its Essential Deliveries pilot that launched April 15. The initiative lets government agencies, local non-profits, businesses and healthcare organizations request on-demand delivery of meals, groceries, life-sustaining medical supplies, hygiene products and home necessities.

Green said the company will evaluate any future opportunities based on how it performs. But he quickly added “that we have no interest in launching a consumer food delivery service. And so, we will not be doing that.”

Green also seemed cautiously optimistic about a new lost cost product called “Wait and Save,” that allows Lyft optimize the marketplace and be more efficient with matching drivers and riders.

Several major iOS apps crashing at launch due to Facebook SDK issues

A number of popular apps including Spotify, GroupMe, Pinterest and TikTok were fielding user iOS crash reports Wednesday evening, the result of an apparent issues with Facebook’s SDK according to a lengthy GitHub thread on the topic.

Downdetector logged tens of thousands of user crash reports on Spotify between 3:30 and 5:30 pm PT, the time where the bulk of reports seem to have been issued across a number of popular apps. User crash reports appeared to be dying down as of publication time.

Users had reported that their apps were shutting down immediately after launch.

For plenty of users, this will likely be news to them that many of their favorite apps are immediately connecting to Facebook servers at launch. Developers at tech companies rely on Facebook’s SDK for advertising insights in additions to the company’s login portal. Users impacted by the issue didn’t have to be utilizing Facebook login for the issue to affect them, early reports indicate.

We’re reached out to Facebook for comment on the issue and will update with details.

We’re aware of some issues right now and are checking them out! We’ll keep you posted.

— Spotify Status (@SpotifyStatus) May 7, 2020

How will digital media survive the ad crash?

When I first met Bustle Digital Group’s Jason Wagenheim, it was right as New York City was beginning to go into lockdown. The BDG offices were empty thanks to the company’s newly instituted work-from-home policy, but it still seemed reasonable to meet in-person to learn more about BDG’s broader vision.

At the time, Wagenheim — a former Fusion and Condé Nast executive who joined BDG as chief revenue officer before becoming president in February — acknowledged that we were entering a period of uncertainty, but he sounded a note of cautious optimism for the year ahead.

Since then, of course, things have been pretty rough for the digital media industry (along with the rest of the world), with a rapid reduction in ad spending leading to layoffs, furloughs and pay cuts. BDG (which owns properties like Elite Daily, Input, Inverse, Nylon and Bustle itself) had to make its share of cuts, laying off two dozen employees, including the entire staff of The Outline.

And indeed, when I checked back in with Wagenheim, he told me that he’s anticipating a 35% decline in ad revenue for this quarter. And where he’d once hoped BDG would reach $120 or $125 million in ad revenue this year, he’s now trying to figure out “what does our company look like at $75 or $90 million?”

At the same time, he insisted that executives were determined not to completely dismantle the businesses they’d built, and to be prepared whenever advertising does come back.

We also discussed how Wagenheim handled the layoffs, how the company is reinventing its events sponsorship business and the trends he’s seeing in the ad spending that remains. You can read an edited and condensed version of our conversation below.

TechCrunch: We should probably just start with the elephant in the room, which is that you guys had to make some cuts recently. You were hardly the only ones, but do you want to talk about the thought process behind them?

Jason Wagenheim: Yeah, we ended up having to say goodbye to about 7% of our team, and we had salary reductions to the tune of 18% company-wide for those that made over $70,000. And then we had 30% pay cuts for executives.

You’ve read about all this, I’m sure. It was a really, really hard decision. We spent two weeks in planning, dozens of spreadsheets, negotiating with our investors on a plan that would keep the company moving forward, but [had to] be very sober to the reality of what was happening around us. But also most importantly for us, for our executive team, we weren’t about to disassemble the company that we spent the last 12 to 18 months building.

Latin America Roundup: Big rounds, big mergers and a $3.8M pandemic fund from Nubank

Sophia Wood
Contributor

Sophia Wood is a Venture Partner at Magma Partners . Sophia is also the co-founder of LatAm List, an English-language Latin American tech news source.

Despite the global panic caused by the current pandemic, startups in Latin America have continued to attract international capital. In April, Mexico’s Alphacredit, Colombia’s Frubana and Brazil’s CargoX were among those that raised particularly large rounds to support their growth during this challenging time. All three companies target markets that may have grown since the start of the pandemic, namely lending, food delivery and cargo delivery, respectively.

Alphacredit, a Mexican lending startup, raised a $100 million equity round from SoftBank and previous investors to continue to expand its digital banking services across Mexico. This round comes just months after the startup received a $125 million Series B round from SoftBank in January of this year. Alphacredit’s CEO explained that the round would enable the company to help clients during the current liquidity crisis, increasing financial inclusion in Mexico.

Meanwhile, fresh produce delivery platform Frubana raised a $25 million Series A led by GGV and Monashees, with support from SoftBank, Tiger Global and several other private investors. The startup delivers fresh produce to restaurants and small retailers directly from farmers across Colombia, and participated in Y Combinator in 2019.

Frubana has seen a boom in demand for its products since the start of the COVID-19 pandemic. People have shied away from visiting large grocery stores, preferring to visit local mom-and-pop shops that receive the startup’s deliveries. Frubana raised $12 million in mid-2019 to help scale into Mexico and Brazil after it hit a monthly growth rate of 50% in the Colombian market. The startup’s founder, Fabián Gomez, started Frubana after serving as head of Expansion at Rappi, one of Latin America’s fastest-growing startups and Colombia’s first unicorn.

Finally, Brazil’s “Uber for Trucks,” CargoX raised an $80 million Series E round led by LGT Lightstone Latin America, with contributions from Valor Capital, Goldman Sachs and Farallon Capital. The startup has quietly grown to become one of the largest players in Brazil’s inefficient trucking industry, managing a fleet of nearly 400,000 truck drivers, without owning a single truck.

This investment brings CargoX’s total capital raised to $176 million and has enabled the company to launch a $5.6 million fund for the delivery of essential goods in Brazil during COVID-19. This fund will help CargoX keep drivers employed and ensure the proper delivery of essential goods like medication, food and cleaning products.

Nubank launches $3.8 million COVID-19 fund to support clients

Brazil’s largest neobank, Nubank, announced a $3.8 million (R$20 million) fund to help its clients survive the current pandemic. The fund also relies on partnerships with iFood, Rappi, Hospital Sírio-Libanês and Zenklub to help struggling clients access food, supplies, medical care and online psychological treatment throughout the pandemic.

Nubank will use the fund to grant credits to people who cannot leave their home, providing them with discounted groceries and free delivery service. Through the partnership with Hospital Sírio-Libanês, the neobank will pay for more than 1,000 free online consultations with doctors for its home-bound clients.

Nubank has more than 20 million clients across Brazil and Mexico, where it launched in 2019. CEO David Velez stated that he believed the fund could serve tens of thousands of people in need by the end of April. Customers who wished to receive these benefits were directed to reach out to Nubank via phone, email or chat to be connected with a representative who could grant the appropriate credits.

iFood merges with Domicilios to fight Rappi in its home territory

Brazil’s largest food deliverer, iFood, recently announced a partnership with Delivery Hero to merge with their Colombian subsidiary, Domicilios. The parties did not disclose the price of the deal but have shared that iFood is now the majority shareholder in Domicilios, holding 51% of the company.

IFood operates in Mexico and Colombia, as well as Brazil, but has struggled to gain traction in Spanish-speaking Latin America. This merger makes iFood geographically the largest food delivery company in the country, with more than 12,000 restaurants in its network. However, local last-mile delivery startup Rappi continues to dominate the market, using SoftBank backing to blitzscale across the region.

By comparison, iFood has focused on developing its technology, using artificial intelligence to improve the user experience across its platforms in Mexico, Colombia and Brazil. Using these systems, iFood processes more than 26 million deliveries each month, helping restaurants across the region adapt to the new protocols caused by the virus and social-distancing policies. IFood hopes the merger will help provide a more competitive delivery service for Colombians, as well as helping boost growth for local restaurants.

News and Notes: Nuvocargo, Kueski, Magma Partners, SouSmile

Freight-forwarding startup Nuvocargo raised $5.3 million in seed funding to support the growth of its trade routes across the U.S.-Mexico border. Founded by Ecuadorian-born Deepak Chhugani in 2018, Nuvocargo has grown quickly since participating in Y Combinator, although this funding was their first institutional round. The round drew investors from both sides of the border, including Mexico’s ALLVP. Nuvocargo also marks the first investment by new partner Antonia Rojas Eing. Nuvocargo is working hard to ensure its truck drivers are safe as they continue to deliver essential supplies across the border through the pandemic.

Mexican online credit platform Kueski announced that it would lay off employees due to the economic crunch caused by COVID-19. Kueski provides microloans to more than 500,000 Mexicans and has been struggling financially as business slows during the pandemic. While Kueski did not disclose an official number, it is estimated that they laid off around 90 employees.

Latin American venture capital firm Magma Partners acquired Guadalajara-based accelerator Rampa Ventures to intensify its investments in Mexico. Rampa’s headquarters will serve as a Mexican base for Magma Partners as it continues to invest in the country, where it already has 12 startups in its portfolio. As a part of the deal, Rampa’s founder Mak Gutierrez will take over as CEO of Magma Partners’ internal agency, Magma Infrastructure, which helps startups grow and market themselves in the region.

The Brazilian direct to consumer dental tech startup SouSmile raised a $10 million Series A this month, closing the deal before investors began to show concerns about COVID-19. SouSmile uses 3D scanners to rapidly create invisible alignment devices for customers to provide them with affordable orthodontics for 60% cheaper than current models. This model has proved highly successful in Latin America, where access to orthodontics is quite low and cost-prohibitive.

Despite an impending global economic crisis, startup investment in Latin America showed signs of resilience in April. Startups in industries like delivery, healthcare and essential services have seen growth this month, and many are providing support to their customers and suppliers in this challenging time.

It is hard to predict what the world will look like for startups, let alone for anyone, by the end of next month. The resilience of Latin America’s startups provides hope that some businesses will bounce back and continue to support their customers throughout the global recovery from this pandemic.

Enterprise companies find MLOps critical for reliability and performance

Rish Joshi
Contributor

Rish is an entrepreneur and investor. Previously, he was a VC at Gradient Ventures (Google’s AI fund), co-founded a fintech startup building an analytics platform for SEC filings and worked on deep-learning research as a graduate student in computer science at MIT.

Enterprise startups UIPath and Scale have drawn huge attention in recent years from companies looking to automate workflows, from RPA (robotic process automation) to data labeling.

What’s been overlooked in the wake of such workflow-specific tools has been the base class of products that enterprises are using to build the core of their machine learning (ML) workflows, and the shift in focus toward automating the deployment and governance aspects of the ML workflow.

That’s where MLOps comes in, and its popularity has been fueled by the rise of core ML workflow platforms such as Boston-based DataRobot. The company has raised more than $430 million and reached a $1 billion valuation this past fall serving this very need for enterprise customers. DataRobot’s vision has been simple: enabling a range of users within enterprises, from business and IT users to data scientists, to gather data and build, test and deploy ML models quickly.

Founded in 2012, the company has quietly amassed a customer base that boasts more than a third of the Fortune 50, with triple-digit yearly growth since 2015. DataRobot’s top four industries include finance, retail, healthcare and insurance; its customers have deployed over 1.7 billion models through DataRobot’s platform. The company is not alone, with competitors like H20.ai, which raised a $72.5 million Series D led by Goldman Sachs last August, offering a similar platform.

Why the excitement? As artificial intelligence pushed into the enterprise, the first step was to go from data to a working ML model, which started with data scientists doing this manually, but today is increasingly automated and has become known as “auto ML.” An auto-ML platform like DataRobot’s can let an enterprise user quickly auto-select features based on their data and auto-generate a number of models to see which ones work best.

As auto ML became more popular, improving the deployment phase of the ML workflow has become critical for reliability and performance — and so enters MLOps. It’s quite similar to the way that DevOps has improved the deployment of source code for applications. Companies such as DataRobot and H20.ai, along with other startups and the major cloud providers, are intensifying their efforts on providing MLOps solutions for customers.

We sat down with DataRobot’s team to understand how their platform has been helping enterprises build auto-ML workflows, what MLOps is all about and what’s been driving customers to adopt MLOps practices now.

The rise of MLOps

Equinix just recorded its 69th straight positive quarter

There’s something to be said for consistency through good times and bad, and one company that has had a staggeringly consistent track record is international data center vendor, Equinix. It just recorded its 69th straight positive quarter, according to the company.

That’s an astonishing record, and covers over 17 years of positive returns. That means this streak goes back to 2003. Not too shabby.

The company had a decent quarter, too. Even in the middle of an economic mess, it was still up 6% YoY to $1.445 billion and up 2% over last quarter. The company runs data centers where companies can rent space for their servers. Equinix handles all of the infrastructure providing racks, wiring and cooling — and customers can purchase as many racks as they need.

If you’re managing your own servers for even part of your workload, it can be much more cost-effective to rent space from a vendor like Equinix than trying to run a facility on your own.

Among its new customers this quarter are Zoom, which is buying capacity all over the place, having also announced a partnership with Oracle earlier this month, and TikTok. Both of those companies deal in video and require lots of different types of resources to keep things running.

This report comes against a backdrop of a huge increase in resource demand for certain sectors like streaming video and video conferencing, with millions of people working and studying at home or looking for distractions.

And if you’re wondering if they can keep it going, they believe they can. Their guidance calls for 2020 revenue of $5.877-$5.985 billion, a 6-8% increase over the previous year.

You could call them the anti-IBM. At one point Big Blue recorded 22 straight quarters of declining revenue in an ignominious streak that stretched from 2012 to 2018 before it found a way to stop the bleeding.

When you consider that Equnix’s streak includes the period of 2008-2010, the last time the economy hit the skids, it makes the record even more impressive, and certainly one worth pointing out.

BuzzFeed extends pay cuts and furloughs 68 employees

BuzzFeed plans to furlough 68 employees as part of broader cost-cutting measures, according to a memo from CEO Jonah Peretti that was shared earlier by Variety.

We’ve also obtained a copy of the memo, in which Peretti said the furloughs will affect the business, studios and administration teams.

It sounds like the furloughs do not yet include BuzzFeed News. However, Peretti wrote, “We will begin a negotiation with the News Guild [the union that represents BuzzFeed News] about the need to reduce costs in News,” and that efforts to minimize losses “will no longer be possible without further cuts similar to what we’re doing across other parts of the company.”

The furloughs will begin on May 15 and extend for three months. During that time, employees won’t be paid, but their health coverage will continue.

Peretti wrote that previously announced salary cuts will continue through the end of the year. (Peretti himself is foregoing pay during this period.) Other cost-cutting measures include subleasing the company’s offices in Minneapolis and Washington, D.C., and closing out more than 50 open positions in content and tech.

This is part of a broader wave of cutbacks at media organizations, digital and otherwise, as a result of the COVID-19 pandemic, which has led to a dramatic decline in advertising. Thus far, both BuzzFeed and Vox have used pay cuts and furloughs to cut costs while avoiding permanent layoffs.

“In difficult times we can’t abandon our values,” Peretti wrote. “We are just as committed as ever to quality journalism, which is why we recruited Mark Schoofs to lead our News team. We are just as committed as ever to diversity, inclusion, and our [employee resource groups]. It is important to share that these furloughs do not have an adverse impact on employees based on race or gender. We are just as committed as ever to the important work we do to serve our audience.”