Apple is changing Mail Privacy Protection and email marketers must prepare

Melissa Sargeant
Contributor

Melissa Sargeant is CMO at Litmus, where she runs worldwide marketing initiatives including corporate and product branding, demand generation, product marketing, public relations and event management.

The most critical phase in a marketing team’s mix and overall multichannel strategy happens after you press send on an email campaign: the post-send and performance pillars of email marketing.

During this phase, marketers should gather metrics and data to guide insights impacting future emails and entire marketing campaigns. Email metrics can influence ad messaging and social posts and guide the design, content and product marketing teams. When used strategically, these metrics increase email programs’ ROI while raising marketing channel and workflow efficiency and effectiveness.

As one of the most lucrative channels for reaching target audiences — for every dollar invested in email marketing, brands receive $36 in return — email enables brands to reach their core consumer base: email subscribers.

Just as they adjusted to accommodate the evolution from print to digital, marketers must pivot and accommodate this new disruption to remain competitive — and successful.

They have opted-in to email touch points because they want to hear from the brand. By applying these insights via analytics, marketers optimize marketing spend and messaging to hit business goals.

Email impacts marketing strategy and enables better overall business success. It’s the lifeblood of an effective multichannel campaign. However, Apple’s Mail Privacy Protection — announced earlier this summer with its iOS 15 update — attempts to eliminate metrics and data associated with email.

According to the Litmus Email Client Market Share, in 2020, Apple iPhone, Apple Mail and Apple iPad accounted for nearly half of all email opens. Lacking these insights will create marketing roadblocks for segmented and personalized touch points. Marketers and businesses must prepare by adjusting email strategy and processes before the update occurs.

Companies and consumers have talked about privacy quite a bit lately. Companies fearing breaches, reputation damage and potentially lost revenue want to protect consumer data. Consumer awareness of privacy concerns has grown, too.

In a 2021 survey, over half the respondents expressed more concern about online privacy than in 2020. Consumers expect brands to demonstrate trustworthiness before they willingly share sensitive personal information.

Recognizing an increased desire for better privacy control, Apple revealed new privacy protections in its iOS 15 update, including its Mail Privacy Protection. Apple Mail users may hide their IP addresses, locations and additional data from senders, preventing brands from pulling information like open rates and location. Apple said that “Mail Privacy Protection stops senders from using invisible pixels to collect information about the user.”

What does this update mean for marketers? The potential disappearance of a critical phase in the marketing mix and multichannel strategy: the post-send and performance pillars of email marketing. No open-rate-specific data — the brand will appear to have a 100% open rate.

Facebook releases a glimpse of its most popular posts, but we don’t learn much

Facebook is out with a new report collecting the most popular posts on the platform, responding to critics who believe the company is deliberately opaque about its top-performing content.

Facebook’s new “widely viewed content reports” will come out quarterly, reflecting most viewed top News Feed posts in the U.S. every three months — not exactly the kind of real-time data monitoring that might prove useful for observing emerging trends.

With the new data set, Facebook hopes to push back against criticism that its algorithms operate within a black box. But like its often misleading blogged rebuttals and the other sets of cherry-picked data it shares, the company’s latest gesture at transparency is better than nothing, but not particularly useful.

So what do we learn? According to the new data set, 87% of posts that people viewed in the U.S. during Q2 of this year didn’t include an outside link. That’s notable but not very telling since Facebook still has an incredibly massive swath of people sharing and seeing links on a daily basis.

YouTube is predictably the top domain by Facebook’s chosen metric of “content viewers,” which it defines as any account that saw a piece of content on the News Feed, though we don’t get anything in the way of potentially helpful granular data there. Amazon, Gofundme, TikTok and others also in the top 10, no surprises there either.

Things get weirder when Facebook starts breaking down its most viewed links. The top five links include a website for alumni of the Green Bay Packers football team, a random online CBD marketplace and reppnforchrist.com, an apparently prominent portal for Christianity-themed graphic T-shirts. The subscription page for the Epoch Times, a site well known for spreading pro-Trump conspiracies and other disinformation, comes in at No 10, though it was beaten by a Tumblr link to two cats walking with their tails intertwined.

Image Credits: Facebook

Yahoo and ABC News are the only prominent national media outlets that make the top 20 when the data is sliced and diced in this particular way. Facebook also breaks down which posts the most people viewed during the period with a list of mostly benign if odd memes, including one that reads “If your VAGINA [cat emoji] or PENIS [eggplant emoji] was named after the last TV show/Move u watched what would it be.”

If you’re wondering why Facebook chose to collect and present this set of data in this specific way, it’s because the company is desperately trying to prove a point: That its platform isn’t overrun by the political conspiracies and controversial right-wing personalities that make headlines.

The dataset is Facebook’s latest argument in its long feud with New York Times reporter Kevin Roose, who created a Twitter account that surfaces Facebook’s most engaging posts on a daily basis, as measured through the Facebook-owned social monitoring tool CrowdTangle.

The top-performing link posts by U.S. Facebook pages in the last 24 hours are from:

1. Dan Rather
2. Ben Shapiro
3. Love Meow
4. Ben Shapiro
5. Dinesh D'Souza
6. Ben Shapiro
7. Ben Shapiro
8. Sean Hannity
9. Fox News
10. Steven Crowder

— Facebook's Top 10 (@FacebooksTop10) August 10, 2021

By the metric of engagement, Facebook’s list of top-performing posts in the U.S. are regularly dominated by far-right personalities and sites like Newsmax, which pushes election conspiracies that Facebook would prefer to distance itself from.

The company argues that Facebook posts with the most interactions don’t accurately represent the top content on the platform. Facebook insists that reach data, which measures how many people see a given post, is a superior metric, but there’s no reason that engagement data isn’t just as relevant if not more so.

“The content that’s seen by the most people isn’t necessarily the content that also gets the most engagement,” Facebook wrote, in a dig clearly aimed at Roose.

The platform wants to de-emphasize political content across the board, which isn’t surprising given its track record of amplifying Russian disinformation, violent far-right militias and the Stop the Steal movement, which culminated in deadly violence at the U.S. Capitol in January.

As The New York Times previously reported, Facebook actually scrapped plans to make its reach data widely available through a public dashboard over fears that even that version of its top-performing posts wouldn’t reflect well on the company.

Instead, the company opted to offer a taste of that data in a confusingly condensed quarterly report. The result shows plenty of inexplicable junk content (no really, what’s with the Packers site?), but less in the way of politics. Facebook’s cursory gesture of transparency notwithstanding, it’s worth remembering that nothing is stopping the company from letting people see a deeper, broader leaderboard of its most popular content. This isn’t that.

The hottest fintech market you aren’t paying attention to

Hello and welcome back to Equity, TechCrunch’s venture-capital-focused podcast, where we unpack the numbers behind the headlines.

For our Wednesday show this week, Natasha and Alex and Danny had colleague Tage Kene-Okafor on the show to chat about the burgeoning African startup scene. Tage has become TechCrunch’s key correspondent in the area, chronicling the continent’s expanding venture capital totals, public company performance and startup ecosystem.

Given that we’ve paid attention to just how much money African startups are raising, we wanted to have Tage on to give us a better, deeper understanding of the continent’s technology activity. Here’s what we got into:

  • The power of Y Combinator in Africa: Is the well-known American accelerator a kingmaker in Africa? Or are we merely seeing more of its activity thanks to our own information biases?
  • Fintech as core focus: As in many markets, fintech investment and startup activity stand out in Africa. We wanted to better understand why that’s the case in Africa, and what startups are building in the realm of financial technology.
  • African e-commerce: The continent’s e-commerce market is perhaps best known through the lens of Jumia, a public tech company that works in the sale of goods online, and their delivery. How quickly is e-commerce growing in Africa, and which startups could be the next breakouts? We asked Tage.

Equity is back on Friday with our weekly news roundup!

Equity drops every Monday at 7:00 a.m. PDT, Wednesday, and Friday morning at 7:00 a.m. PDT, so subscribe to us on Apple PodcastsOvercastSpotify and all the casts.

Daily Crunch: T-Mobile confirms ‘highly sophisticated cyberattack’ affecting 47M customer accounts

To get a roundup of TechCrunch’s biggest and most important stories delivered to your inbox every day at 3 p.m. PDT, subscribe here.

Hello and welcome to Daily Crunch for August 18, 2021! Good news up top: A big welcome to Kate Park, who recently joined the TechCrunch family. She’s helping expand our coverage of Asia, with a special eye on South Korea. Make sure to follow her on Twitter and say hello.

Now let’s talk Apple and crypto and startups! — Alex

The TechCrunch Top 3

  • Apple under fire: Apple’s not having the world’s best day, retreating on a controversial browser design choice while also coming under fresh criticism for its anti-CSAM system that, it turns out, suffers from hash collisions. Not sure what that means? Our own Zack Whittaker has you covered.
  • Good news from crypto: In the wake of Coinbase’s direct listing, we’ve seen global venture capitalists invest in a number of crypto exchanges. Raising money is never a bad sign for any technology niche. But the good news from cryptoland is more extensive than just venture activity. TechCrunch explores.
  • T-Mobile hacked: The possible T-Mobile hack that we shared in Daily Crunch recently is real — and impacts tens of millions of customers. As TechCrunch notes, this is the “fifth time that T-Mobile was hacked in recent years.” Not good.

Startups/VC

Our newest TechCruncher has been hard at work, which means we can highlight some of her reporting already. Here’s Park on South Korean secondhand marketplace Danggeun Market and its recent $162 million round that values the company at $2.7 billion.

Before we dive into the funding round rundown, Mayfield investor Navin Chaddha wants to know what happened to risky venture capital bets. His essay is a response to a particular piece from The Information. We’ve explored the concept before, but Chaddha’s notes are well worth reading.

Now, the rest of today’s key startup news:

  • APIs are big business: So big in fact, that API-delivered startups aren’t the only companies raising money off the model of building developer-friendly services. Postman just raised $225 million at a $5.6 billion valuation to help other developers build APIs. So that other developers can more easily plug into technology products. Postman competes with Stoplight and Kong, among others.
  • Worm protein cometh: Food tech is neat. Who doesn’t like that startups are working on all sorts of alternative proteins, right? Raising cows is trash for the environment, and we all know it. But what about insects? Beta Hatch just raised $10 million for its insect-focused protein work. Perhaps the future is crunchy.
  • KaiPod bets on tiny schools: One piece of the 2020 and 2021 boom in edtech startup activity involves pods, or “micro-schools.” Per our own Natasha Mascarenhas, Boston-based KaiPod is betting that the model is here to stay and is focusing on the homeschool market to start.
  • Middle-income fintech? One neat element of the world of fintech has been the use of financial technology to reduce the cost of financial services and bring more money-management tooling to underserved communities. One is not doing that. Instead, the company is building fintech for the middle class. The startup wants to build an “all-in-one” solution, Mary Ann Azevedo reports.
  • Planning for a wet future: That’s what FloodMapp is doing, per Danny Crichton. The startup, based in Australia, “is aiming to wash out the old approaches to hydrology and predictive analytics and put in place a much more modern approach to help emergency managers and citizens know when the floods are coming.” Once you know what is coming, you can prepare, goes the idea.
  • More venture wagers on no-code: The latest service hoping to take no-code app development mainstream is Stacker. You may have heard of them. Ron Miller reports that the company just landed $20 million from a16z in its Series A round. As with some other services, Stacker lets users turn spreadsheets into apps. (Some startups are taking the opposite approach, notably.)
  • Today in great startup names, RaRa Delivery just raised $3.25 million. The Indonesian startup wants to bring same-day delivery to its home market. Sequoia Capital India’s Surge program and East Ventures led the round.

How to establish a health tech startup advisory board

Most startups could use an advisory board, but in health tech, it’s a core requirement.

Founders seeking to innovate in this area have a unique need for mentors who have experience navigating regulations, raising capital and managing R&D, to name just a few areas.

Based on his own experience, Patrick Frank, co-founder and COO of PatientPartner, shared some very specific ideas about who to recruit, where to find them and how to fit them into your cap table.

“You want to leverage these individuals so you are able to focus on the full view of the company to ensure it is something that both the market and investors want at scale,” says Frank.

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Big Tech Inc.

  • Twitter wants developers to build for its live-audio product: Twitter Spaces is no passing fad at the social media giant, it appears. Twitter is adding Spaces to its recently rebuilt API, allowing external developers to extend its capabilities. Frankly, we think Twitter Spaces are pretty neat, so this is a welcome piece of news.
  • Amazon invests in India: In the form of a $40 million Series C for Bangalore-based financial services startup smallcase. When we think about tech megacompanies that are active investors, Amazon isn’t high on the list, making this transaction more notable than most corporate venture deals.

TechCrunch Experts: Growth Marketing

Illustration montage based on education and knowledge in blue

Image Credits: SEAN GLADWELL (opens in a new window) / Getty Images

TechCrunch wants you to recommend growth marketers who have expertise in SEO, social, content writing and more! If you’re a growth marketer, pass this survey along to your clients; we’d like to hear about why they loved working with you.

If you’re curious about how these surveys are shaping our coverage, check out this interview Anna Heim did with Ascendant co-founder Gus Ferguson and partner Alyssa Crankshaw, “For British agency Ascendant, growth marketing is much more than a set of tactics.”

Community

Join Danny Crichton on Thursday, August 19, at 2 p.m. PDT/5 p.m. EDT for a Twitter Spaces interview with Sukhinder Singh Cassidy, author of “Choose Possibility: Take Risks and Thrive (Even When You Fail).”

TechCrunch Disrupt 2021

It’s almost that time when startup followers from around the world gather at our annual conference, Disrupt, which will be held virtually again this year. Join the community September 21-23 to expand your horizons and your network with founders and CEOs of Coinbase, Dapper Labs, GitLab, Canva and more. Attend for less than $100, or you can get a free Innovator Pass if you are one of the first 10 people to register with promo code DAILYCRUNCHFREE. But you’ll want to hurry — it’s first come, first served, and once they’re gone, they’re gone!

Would the math work if Databricks were valued at $38B?

Databricks, the open-source data lake and data management powerhouse has been on quite a financial run lately. Today Bloomberg reported the company could be raising a new round worth at least $1.5 billion at an otherworldly $38 billion valuation. That price tag is up $10 billion from its last fundraise in February when it snagged $1 billion at a $28 billion valuation.

Databricks declined to comment on the Bloomberg post and its possible new valuation.

The company has been growing like gangbusters, giving credence to the investor thesis that the more your startup makes, the more it is likely to make. Consider that Databricks closed 2020 with $425 million in annual recurring revenue, which in itself was up 75% from the previous year.

As revenue goes up so does valuation, and Databricks is a great example of that rule in action. In October 2019, the company raised $400 million at a seemingly modest $6.2 billion valuation (if a valuation like that can be called modest). By February 2021, that had ballooned to $28 billion, and today it could be up to $38 billion if that rumor turns out to be true.

One of the reasons that Databricks is doing so well is it operates on a consumption model. The more data you move through the Databricks product family, the more money it makes, and with data exploding, it’s doing quite well, thank you very much.

It’s worth noting that Databricks’s primary competitor, Snowflake went public last year and has a market cap of almost $83 billion. In that context, the new figure doesn’t feel quite so outrageous, But what does it mean in terms of revenue to warrant a valuation like that. Let’s find out.

Valuation math

Let’s rewind the clock and observe the company’s recent valuation marks and various revenue results at different points in time:

  • Q3 2019: $200 million run rate, $6.2 billion valuation.
  • Q3 2020: $350 million run rate, no known valuation change.
  • EoY 2020: $425 million run rate, $28 billion valuation (Q1 valuation).
  • Q3 2021: Unclear run rate, possible $38 billion valuation.

The company’s 2019 venture round gave Databricks a 31x run rate multiple. By the first quarter of 2021, that had swelled to a roughly 66x multiple if we compare its final 2020 revenue pace to its then-fresh valuation. Certainly software multiples were higher at the start of 2021 than they were in late 2019, but Databricks’s $28 billion valuation was still more than impressive; investors were betting on the company like it was going to be a key breakout winner, and a technology company that would go public eventually in a big way.

To see the company possibly raise more funds would therefore not be surprising. Presumably the company has had a good few quarters since its last round, given its history of revenue accretion. And there’s only more money available today for growing software companies than before.

But what to make of the $38 billion figure? If Databricks merely held onto its early 2021 run rate multiple, the company would need to have reached a roughly $575 million run rate, give or take. That would work out to around 36% growth in the last two-and-a-bit quarters. That works out to less than $75 million in new run rate per quarter since the end of 2020.

Is that possible? Yeah. The company added $75 million in run rate between Q3 2020 and the end of the year. So you can back-of-the-envelope the company’s growth to make a $38 billion valuation somewhat reasonable at a flat multiple. (There’s some fuzz in all of our numbers, as we are discussing rough timelines from the company; we’ll be able to go back and do more precise math once we get the Databricks S-1 filing in due time.)

All this raises the question of whether Databricks should be able to command such a high multiple. There’s some precedent. Recently, public software company Monday.com has a run rate multiple north of 50x, for example. It earned that mark on the back of a strong first quarter as a public company.

Databricks securing a higher multiple while private is not crazy, though we wonder if the data-focused company is managing a similar growth rate. Monday.com grew 94% on a year-over-year basis in its most recent quarter.

All this is to say that you can make the math shake out for Databricks to raise at a $38 billion valuation, but built into that price is quite a lot of anticipated growth. Top quartile public software companies today trade for around 23x their forward revenues, and around 27x their present-day revenues, per Bessemer. To defend its possible new valuation when public, then, leaves quite a lot of work ahead of Databricks.

The company’s CEO, Ali Ghodsi, will join us at TC Sessions: SaaS on October 27th, and we should know by then if this rumor is, indeed true. Either way, you can be sure we are going to ask him about it.

 

Two senators urge the FTC to investigate Tesla over ‘Full Self-Driving’ statements

Two Democratic senators have asked the new chair of the Federal Trade Commission to investigate Tesla’s statements about the autonomous capabilities of its Autopilot and Full Self-Driving systems. The senators, Edward Markey (D-Mass.) and Richard Blumenthal (D-Conn.), expressed particular concern over Tesla misleading customers into thinking their vehicles are capable of fully autonomous driving.

“Tesla’s marketing has repeatedly overstated the capabilities of its vehicles, and these statements increasingly pose a threat to motorists and other users of the road,” they said. “Accordingly, we urge you to open an investigation into potentially deceptive and unfair practices in Tesla’s advertising and marketing of its driving automation systems and take appropriate enforcement action to ensure the safety of all drivers on the road.”

In their letter to new FTC Chair Lina Khan, they point to a 2019 YouTube video Tesla posted to its channel, which shows a Tesla driving autonomously. The roughly two-minute video is titled “Full Self-Driving” and has been viewed more than 18 million times.

“Their claims put Tesla drivers – and all of the travelling public – at risk of serious injury or death,” the senators wrote.

When it comes to Tesla and formal investigations, when it rains, it pours. The letter was published just two days after the National Highway Transportation Safety Administration said it had opened a preliminary investigation into incidents involving Teslas crashing into parked emergency vehicles.

Lina Khan is the youngest person to ever chair the FTC. She’s widely considered the most progressive appointment in recent history, particularly for her scholarship on antitrust law. But should the FTC choose to investigate Tesla, the case would likely have nothing to do with antitrust law and instead fall under the purview of consumer protection. The FTC has the authority to investigate false or misleading claims from companies regarding their products.

This is not the first time prominent figures have called on the FTC to open an investigation into Tesla’s claims. The Center for Auto Safety and Consumer Watchdog, two special interest groups, also sent a letter in 2018 to the commission over the marketing of Autopilot features. The following year, the NHTSA urged the FTC to investigate whether claims made by Tesla CEO Elon Musk on the Model 3’s safety “constitute[d] unfair or deceptive acts or practices.”

Tesla charges $10,000 for access to a “Full Self-Driving” option at the point of sale, or as a subscription. The company is currently testing beta version 9 of FSD with a few thousand drivers, but the senators take aim at the beta version, too. “After the [beta 9] update, drivers have posted videos online showing their updated Tesla vehicles making unexpected maneuvers that require human intervention to prevent a crash,” they write. “Mr. Musk’s tepid precautions tucked away on social media are no excuse for misleading drivers and endangering the lives of everyone on the road.”

How to establish a health tech startup advisory board

Patrick Frank
Contributor

Patrick Frank is the co-founder and COO of PatientPartner, a platform that connects pre-surgical patients with fully recovered patients who went through the same surgery. Frank has worked in consumer technology across industries including retail banking, law, real estate and healthcare.

When you enter the health tech industry as a new startup, an advisory board is a crucial foundational step. A board can guide you through industry-specific nuances, help you make important decisions and prove your legitimacy to investors looking for a strong industry background.

An advisory board will be able to give you strategic insights about both your company and the wider healthcare and technology industries.

In my experience of raising capital, the unpredictable financial situation at the beginning of the pandemic meant we nearly lost our $2 million round, but came through with a committed $250,000, which we used to bring in about $500,000 in revenue.

Something that helped this process was building our advisory board and starting small — we didn’t go for all of healthcare but instead focused on two healthcare verticals. This allowed us to prove our concept, build case studies and win contracts with specific teams in our customers’ companies.

It pays off to stay focused and prove your worth so that your advisory board members can champion you in niche markets, with the potential to expand in the future. For this reason, it’s important to identify the main intention behind your board, and exactly who should be on it.

Who to recruit

Three to five people is an ideal starting point for an advisory board, depending on the size and stage of your company. In health tech, you need more than just the healthcare perspective — you also need the insight of those who have already grown technology companies, perhaps outside of the industry. Our company’s board is an even split of two healthcare and two technology advisers, and, ideally, you want to find a fifth who is well versed in both industries.

It pays off to stay focused and prove your worth so that your advisory board members can champion you in niche markets, with the potential to expand in the future.

An M.D., a Ph.D. from a respected institution or a thought leader in your relevant field of healthcare is the most important asset to an advisory board. These are the highly decorated physicians who have strong connections and act as a reference for their peers.

They provide instant credibility for your company, help you get into the minds of both patients and healthcare providers, and can outline how various health systems work.

Twitter adds support for Twitter Spaces to its rebuilt API

Twitter is rolling out changes to its newly rebuilt API that will allow third-party developers to build tools and other solutions specifically for its audio chatroom product, Twitter Spaces. The company today announced it’s shipping new endpoints to support Spaces on the Twitter API v2, with the initial focus on enabling discovery of live or scheduled Spaces. This may later be followed by an API update that will make it possible for developers to build out more tools for Spaces’ hosts.

The company first introduced its fully rebuilt API last year, with the goal of modernizing its developer platform while also making it easier to add support for Twitter’s newer features at a faster pace. The new support for Twitter Spaces in the API is one example of that plan now being put into action.

With the current API update, Twitter hopes developers will build new products that enable users — both on and off Twitter — to find Twitter Spaces more easily, the company says. This could potentially broaden the reach of Spaces and introduce its audio chats to more people, which could give Twitter a leg up in the increasingly competitive landscape for audio-based social networking. Today, Twitter Spaces isn’t only taking on Clubhouse, but also the audio chat experiences being offered by Facebook, Discord, Reddit, Public.com, Spotify and smaller social apps.

According to Twitter, developers will gain access to two new endpoints, Spaces lookup and Spaces search, which allow them to lookup live and scheduled Spaces using specific criteria — like the Spaces ID, user ID or keywords. The Spaces lookup endpoint also offers a way to begin to understand the public metadata and metrics associated with a Space, like the participant count, speaker count, host profile information, detected language being used, start time, scheduled start time, creation time, status and whether the Space is ticketed or not, Twitter tells us.

To chose which Spaces functionality to build into its API first, Twitter says it spoke to developers who told the company they wanted functionality that could help people discover Spaces they may find interesting and set reminders for attending. Developers said they also want to build tools that would allow Spaces hosts to better understand how well their audio chats are performing. But most of these options aren’t yet available with today’s API update. Twitter only said it’s “exploring” other functionality — like tools that would allow developers to integrate reminders into their products, as well as those that would be able to surface certain metrics fields available in the API or allow developers to build analytics dashboards.

These ideas for other endpoints haven’t yet gained a spot on Twitter’s Developer Platform Roadmap, either.

Twitter also told us it’s not working on any API endpoints that would allow developers to build standalone client apps for Twitter Spaces, as that’s not something in which its developer community expressed interest.

Several developers have been participating in a weekly Spaces hosted by Daniele Bernardi from Twitter’s Spaces team, and were already clued in to coming updates. Developers with access to the v2 API will be able to begin building with the new endpoints starting today, but none have new experiences ready to launch at this time. Twitter notes Bernardi will also host another Spaces event today at 12 PM PT to talk in more detail about the API update and what’s still to come.

Apple’s CSAM detection tech is under fire — again

Apple has encountered monumental backlash to a new child sexual abuse material (CSAM) detection technology it announced earlier this month. The system, which Apple calls NeuralHash, has yet to be activated for its billion-plus users, but the technology is already facing heat from security researchers who say the algorithm is producing flawed results.

NeuralHash is designed to identify known CSAM on a user’s device without having to possess the image or knowing the contents of the image. Because a user’s photos stored in iCloud are end-to-end encrypted so that even Apple can’t access the data, NeuralHash instead scans for known CSAM on a user’s device, which Apple claims is more privacy friendly, as it limits the scanning to just photos rather than other companies which scan all of a user’s file.

Apple does this by looking for images on a user’s device that have the same hash — a string of letters and numbers that can uniquely identify an image — that are provided by child protection organizations like NCMEC. If NeuralHash finds 30 or more matching hashes, the images are flagged to Apple for a manual review before the account owner is reported to law enforcement. Apple says the chance of a false positive is about one in one trillion accounts.

But security experts and privacy advocates have expressed concern that the system could be abused by highly resourced actors, like governments, to implicate innocent victims or to manipulate the system to detect other materials that authoritarian nation states find objectionable. NCMEC called critics the “screeching voices of the minority,” according to a leaked memo distributed internally to Apple staff.

Last night, Asuhariet Ygvar reverse-engineered Apple’s NeuralHash into a Python script and published code to GitHub, allowing anyone to test the technology regardless of whether they have an Apple device to test. In a Reddit post, Ygvar said NeuralHash “already exists” in iOS 14.3 as obfuscated code, but was able to reconstruct the technology to help other security researchers understand the algorithm better before it’s rolled out to iOS and macOS devices later this year.

It didn’t take long before others tinkered with the published code and soon came the first reported case of a “hash collision,” which in NeuralHash’s case is where two entirely different images produce the same hash. Cory Cornelius, a well-known research scientist at Intel Labs, discovered the hash collision. Ygvar confirmed the collision a short time later.

Hash collisions can be a death knell to systems that rely on cryptography to keep them secure, such as encryption. Over the years several well-known password hashing algorithms, like MD5 and SHA-1, were retired after collision attacks rendered them ineffective.

Kenneth White, a cryptography expert and founder of the Open Crypto Audit Project, said in a tweet: “I think some people aren’t grasping that the time between the iOS NeuralHash code being found and [the] first collision was not months or days, but a couple of hours.”

When reached, an Apple spokesperson declined to comment on the record. But in a background call where reporters were not allowed to quote executives directly or by name, Apple downplayed the hash collision and argued that the protections it puts in place — such as a manual review of photos before they are reported to law enforcement — are designed to prevent abuses. Apple also said that the version of NeuralHash that was reverse-engineered is a generic version, and not the complete version that will roll out later this year.

It’s not just civil liberties groups and security experts that are expressing concern about the technology. A senior lawmaker in the German parliament sent a letter to Apple chief executive Tim Cook this week saying that the company is walking down a “dangerous path” and urged Apple not to implement the system.

What is happening to risk-taking in venture capital?

Navin Chaddha
Contributor

Navin Chaddha is managing partner at Mayfield, an inception and early-stage investor with more than 50 years of a people-first investing philosophy.

Sam Lessin’s post in The Information, “The End of Venture Capital as We Know It,” prompted heated debate in Silicon Valley. He argued that the arrival of new players with large amounts of capital is changing the landscape of late-stage investing for venture capitalists and forcing VCs to “enter the bigger pond as a fairly small fish, or go find another small pond.”

But there’s another important trend developing in venture capital that has even more significant consequences than whether VCs are being forced to fight with bigger, deeper pockets for late-stage investment opportunities. And that is the move away from what has always defined venture capital: taking risks on the earliest-stage companies.

The VC industry at large, instead of taking risks at inception and in the early stages, is investing in later-stage companies where the concept is proven and companies have momentum.

The data indicates investing in early-stage companies is decreasing rapidly. According to data from PitchBook and the National Venture Capital Association, as a percentage of total U.S. venture capital dollars invested, angel/seed stage has reduced from 10.6% to 4.9% over the last three years, early-stage has reduced from 36.5% to 26.1% during the same time period, while late-stage has drastically increased from 52.9% to 69%, coming (as Lessin pointed out) from new players such as hedge funds and mutual funds.

This is happening at a time when there has been a record rate of new business creation. According to the U.S. Census Bureau, seasonally adjusted monthly business applications have been around 500,000 per month from the second half of 2020 to June 2021, compared with 300,000 per month in the year preceding the pandemic.

This data should be a red flag. Venture capital is about investing in risk to help the most innovative, transformative ideas get from concept to a flourishing enterprise. But the VC industry at large, instead of taking risks at inception and in the early stages, is investing in later-stage companies where the concept is proven and companies have momentum.

Here, the skill is more about finance to determine how much to invest and at what valuation to hit a certain return threshold rather than having the ability to spot a promising founder with a breakthrough idea. There’s an important role for late-stage investing, but if that’s where too much of the industry’s focus is applied, we’ll stifle innovation and limit the pipeline of companies to invest in Series B and beyond in the future.

The irony is that there’s never been a better time to be an inception investor given lower capital needs of getting from idea to Series A milestones. Startup costs have been driven down with access to cloud, social, mobile and open-source technologies, allowing entrepreneurs to test ideas and build momentum with small pools of capital.

This has spawned a golden age of innovation and many new trends are emerging, creating a large pool of companies that need money and support to take an idea and turn it into a flourishing business.

It’s also ironic that when we are judged for our prowess as VC investors, the only question that has ever mattered is who was the earliest investor, who had the genius to recognize a brilliant idea. It is not who led the last round(s) before an IPO.

This is not some esoteric argument about venture capital; there will be real consequences for our ability to innovate and invest in areas such as the renaissance of silicon, biology as technology, human-centered AI, unleashing the power of data, climate-friendly investing, saving lives, re-humanization of social media, blockchain and quantum computing.

The VC industry cannot forget its roots. In its early days, it served as the catalyst for the success of iconic companies such as Genentech, Apple, Microsoft, Netscape, Google, Salesforce, Amazon and Facebook. Without these companies, we would not have a biotech industry, the internet, the cloud, social media and mobile computing, all of which have dramatically changed how we live, play and work.

We can’t know the future, but with AI, machine learning and a new generation of semiconductors and materials, we certainly know profound change lies ahead. But it won’t happen if venture capital doesn’t play a major role at a company’s inception. We have to step up and do more to change the discouraging statistics above.

And it’s not just about individual firm glory: If we want the U.S. to maintain its leadership as the innovation engine of the world, the venture industry has to do more to support bold ideas at the earliest stages to give them a shot at succeeding. Maybe it’s time, as Lessin suggested, for VCs to “go find another small pond” or rather swim deeper in the one some of us are already in: the one that is full of inception-stage companies looking for investors who will partner with them throughout their journey.

Waze with ‘PAW Patrol’ voices sounds like a chill car ride

Jon Fingas
Contributor

Jon Fingas is a contributing writer at Engadget.

Waze might have a way to keep your kids entertained during a drive without handing them a tablet: distract them with your navigation app. The company has added a PAW Patrol experience to Waze that has the TV show’s Ryder guide you to your destination with help from Chase, Marshall and Skye. You can also switch your Waze Mood to replace the usual icon with Chase’s police car, Marshall’s fire truck or Skye’s aircraft.

The feature is available for a “limited time” to English users through the My Waze section in the app. It’s available on both Android and iOS.

This is a not-so-subtle plug for the upcoming PAW Patrol movie, but it could be helpful for keeping your young ones engaged. It might even encourage them to take an interest in the drive and the world outside the car window. Of course, it’s also easy to see this going very badly — the last thing you want is to have your kids shouting at the phone while you’re listening for directions. This might be best for children who tend to watch the show in raptured silence.

Editor’s note: This post originally appeared on Engadget.

Planet Labs and Google Cloud join forces in data analysis agreement

Satellite operator Planet Labs is beefing up its existing partnership with Google Cloud. Under a new agreement, Planet customers can use Google Cloud to store and process data, and access Google’s other products such as its data analytics warehouse BigQuery.

The two companies’ collaboration stretches back to 2017, when Google sold its satellite imaging business, Terra Bella, to Planet. As part of the sale agreement, Google also signed a multiyear contract with Planet to license Earth imaging for its use. Planet also uses Google Cloud for its own internal data processing and hosting.

This latest agreement will let Planet customers use products like BigQuery to analyze large volumes of satellite imaging data, reflecting “a growing demand for planetary-scale satellite data analysis, powered by the cloud,” Planet said in a news release.

“Planet customers want scalable compute and storage,” Kevin Weil, Planet’s president of product and business, said. “Google Cloud customers want broader access to satellite data and analytics. This partnership is a win-win for both, as it helps customers transform their operations and compete in a digital-first world, powered by Planet’s unique data set.”

Planet operates a network of around 200 satellites — more than any government — and provides analytics services on the data it gathers. Last month, the company joined a slew of other space companies by announcing it was going public via a $2.8 billion merger with blank-check firm dMY Technology Group IV. The deal is anticipated to inject Planet with $545 million in cash, including a $200 million private-investment-in-public-equity from BlackRock-managed funds, Koch Strategic Platforms, Marc Benioff’s TIME Ventures and Google.

Dear Sophie: Tips on EB-1A and EB-2 NIW?

Sophie Alcorn
Contributor

Sophie Alcorn is the founder of Alcorn Immigration Law in Silicon Valley and 2019 Global Law Experts Awards’ “Law Firm of the Year in California for Entrepreneur Immigration Services.” She connects people with the businesses and opportunities that expand their lives.

Here’s another edition of “Dear Sophie,” the advice column that answers immigration-related questions about working at technology companies.

“Your questions are vital to the spread of knowledge that allows people all over the world to rise above borders and pursue their dreams,” says Sophie Alcorn, a Silicon Valley immigration attorney. “Whether you’re in people ops, a founder or seeking a job in Silicon Valley, I would love to answer your questions in my next column.”

Extra Crunch members receive access to weekly “Dear Sophie” columns; use promo code ALCORN to purchase a one- or two-year subscription for 50% off.


Dear Sophie,

I’m on an H-1B living and working in the U.S. I want to apply for a green card on my own. I’m concerned about only relying on my current employer and I want to be able to easily change jobs or create a startup. I’ve been looking at the EB-1A and EB-2 NIW.

I’m not sure if I would qualify for an EB-1A, but since I was born in India, I face a much longer wait for an EB-2 NIW. Any tips on how to proceed?

— Inventive from India

Dear Inventive,

Thanks for your question. Take a listen to my podcast episode in which I discuss the latest tech immigration news and delve into the benefits and requirements of the EB-1A green card for individuals of extraordinary ability and the EB-2 NIW (National Interest Waiver) green card, which as you know are the main employment-based green cards for which individuals can self-sponsor.

I recommend you consult an experienced immigration attorney who can evaluate your abilities and accomplishments and assess your prospects for each green card. After an initial consultation with new clients, we’re able to provide a lot more detail to folks on their specific options since these are such individualized pathways.

There are some groups of people who might need every advantage. Those can include folks born in India or China, who might face long green card backlogs. Another such group includes people whose skills and accomplishments might be borderline for an EB-1A green card for extraordinary ability. In some cases — if eligible and to have every opportunity for green card security and to mitigate wait times as much as possible — our clients choose to file both the EB-1A and EB-2 NIW in parallel.

A composite image of immigration law attorney Sophie Alcorn in front of a background with a TechCrunch logo.

Image Credits: Joanna Buniak / Sophie Alcorn (opens in a new window)

The EB-1A is the highest priority green card and the standard for qualifying is much higher than for the EB-2 NIW. And that means an EB-1A is typically quicker to get, which is particularly the case now: According to the August 2021 Visa Bulletin, there is no wait for an EB-1A green card regardless of country of birth, while only individuals who were born in India and have a priority date of June 1, 2011 or earlier can proceed with their EB-2 NIW petition.

Please remember that the Visa Bulletin fluctuates and changes every month. Also, the EB-1A is currently eligible for premium processing on the I-140. Although there is talk to add this option to the EB-2 NIW one day, premium processing is not available for EB-2 NIW I-140s yet.