Silicon Valley Lost, And Found

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Silicon Valley is a place that is just as much about people reinventing themselves as it is about people reinventing industries.

As a new year turns, it’s time to go through that silly (but actually necessary) exercise of pausing to reflect. In a world of endless e-mail and distractions, it’s hard to remember where we came from, or where we are collectively going. For better and worse, Silicon Valley suffers from a perpetual loss of memory.

I have three simple stories about reinvention, that hopefully present a historical arc of this place. They belong to my family. For three generations, we have come here — before the orchards were cut down for silicon chip factories, before the chip makers left for Asia, before the dot-com era transformed warehouses into startup offices and before drones and Bitcoin.

1930s-1960s: Hard Sciences

Even though the “Silicon Valley” moniker only came into existence in the 1970s, this place’s history as a technology hub is about a century old. The establishment of Stanford and the University of California system along with generous federal research funding formed an initial pool of talent in the 1930s through 50s.

After escaping Russian pogroms as persecuted Jews during the turn of the 20th century, my great-grandparents managed to make it to Ellis Island. To make ends meet during the Great Depression, they ran a grocery and Jewish deli in Los Angeles. My grandfather used to tell me stories of 5-cent hamburgers and being cast as a Liszt-piano playing extra in the Frank Sinatra film “Anchors Aweigh” when he was a teenager.

They never had much, so my grandfather ran out of money after four quarters of college and had to drop out of Stanford. He left to join a small electronics company back in Los Angeles to work on frequency meters and to help the family out with money.

It took him about nine years to come back and finish. It was a setback, but along the way he met my grandmother. He didn’t get his bachelor’s degree until he was 30 — an age that some people might be written off in this forever youth-obsessed industry.

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But he went onto become one of a few elite physicists that designed the world’s most accurate timepieces. In the 1970s, his atomic clocks were flown around the world to prove parts of Einstein’s general theory of relativity — the idea that time does slow down when you move closer to a strong source of gravity.

In 1966, when Dave Packard enlisted my grandfather to be part of the founding team for HP Labs, Packard said something to the effect of, “We have drunk from the Well of Knowledge for many years. It’s now time to return something to that well.” While it’s easy to look at photo-sharing apps or social, mobile, local concepts and say that Silicon Valley is just pushing around eyeballs for ad dollars, this ambition lingers. It’s the same kind of thinking that fuels Google X’s moonshots and SpaceX rockets past the earth’s stratosphere.

In classic Valley fashion, my grandfather never really accumulated too many possessions beyond some antique clocks because of his fascination with ultra-precise time-keeping. Ever the engineer, he would do quality assurance on Thanksgiving dinners by testing a prototype turkey ahead of time. Then after a BART crash in Fremont in the 1970s, he was asked to design a better system that would prevent train blockages. So in a way, he contributed to both the immaterial and very physical fabric that binds Silicon Valley together.

The point of bringing his story up is that we are standing on the shoulders of giants. The consumer Internet era owes itself to the proliferation of PCs in the 1980s and 1990s, which then owe themselves back to basic research efforts and funding that formed the foundation of Silicon Valley back in the 1930s and 40s.

Around the time of my grandfather’s death, his clocks were providing as much as 80 percent of the data used to support International Atomic Time. IAT is the basis of Coordinated Universal Time or UTC, the standard upon which Internet communications are synchronized. Back in the 1990s, even Netscape kept a couple of atomic clocks in their offices. Great technical contributions can happen later in life, even though it often seems like VCs are always hunting for the next naively determined Harvard or Stanford dropout.

Even until my grandfather died of a heart attack while hiking in Big Basin at the age of 78, he was working. He never retired because he loved what he did.

1965-1995: The PC era and a new wave of immigrants

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Silicon Valley was mostly orchards in the 1950s.

In 1965, a law was signed that would change the face of Silicon Valley forever. The Immigration and Nationality Act of 1965 reversed decades of discriminatory quotas against immigrants from Asia, Latin America, Africa and the Middle East.

Because of war, political instability, repression or weak economic growth, Silicon Valley became a magnet for technically-skilled immigrants from East Asia, India and the former Soviet Union. This place prospered because corrupt and authoritarian regimes cost these countries their best resource — their people. At that time, India and China’s governments were barely two decades old and had yet to make the economic reforms necessary to create the kind of sustained growth that now makes them attractive markets to start companies in.

So given the choice, the U.S. was often a no brainer at that time. My mother was part of this wave, although she came as a war refugee instead of a technically-skilled migrant favored by the 1965 law.

She and her seven siblings (two of whom died in childhood) grew up in the bustle of 1960s Saigon. They grew up with pigs and chickens and episodes of the original Star Trek with Kirk and Spock, even as firefights and bombs often erupted on the outskirts of the city.

By 1974, it became clear that the American-backed government in South Vietnam was not going to last, so my mother left for Australia on her own at 18 and enrolled in the University of New South Wales. The hardest part of being there was not about being one of the very few women studying computer science in the 1970s (though imagine that!) The hardest part was that she lost contact with her family. For several months, she was alone. As Viet Cong forces rolled into Saigon, she had no idea if her sisters and parents were alive. Many of the other students in her program became depressed or suicidal.

Fortunately, my immediate family was lucky enough to make it out one day in 1975. They carried as much gold as they could in the linings of their clothing and discreetly snuck down bullethole-ridden streets. They sought out one of the last remaining aircraft carriers docked in the city. There was little time. While being ferried to the carrier, my aunts saw other refugees fall off the packed boats and drown. Still other high school classmates of my mother’s left on smaller boats only to be attacked by Thai pirates, who robbed and raped those on-board.

Even after crossing part of the Pacific to a Guam refugee camp, it still hadn’t hit them that they were never going back. It’s been almost 40 years now.

When my mother finished up in Australia and decided to reunite with the rest of the family in the U.S., they looked for a place to put down roots.

One morning in 1979, my mom opened the Sydney Morning Herald and there was this article in the business section about a place called “Silicon Valley.” It described a place full of industrial parks, burgeoning companies and most importantly, opportunity.

On a visit the following year, she and my grandfather, who barely spoke a word of English, bought Greyhound tickets all the way to California from Michigan. When she got here, she went up and down the peninsula, visiting Advanced Micro Devices and Stanford.

Somehow she knew in her bones that this was the place. My mom and her family crammed themselves into a one-bedroom apartment in Alameda until they could scrape together enough money to move closer to the heart of the Valley.

Even then, they couldn’t afford a car, so my aunts took the county bus system around the peninsula. They used the public buses like tourists, soaking in everything about their new country. One afternoon while riding a bus, my aunt saw that she was coming up on Hewlett-Packard’s corporate headquarters in Palo Alto. She stopped the bus, marched straight to the reception desk and asked if there was an HR person around. Then she demanded an interview on the spot. A week later she had a job.

Between the six sisters, they eventually saved up enough money to buy a house in San Jose, when real estate prices were still reasonable in the 1980s. Eventually, when they each started families, they moved into the same Cupertino neighborhood. This wasn’t a fact that I fully understood or appreciated until I lived in Vietnam in my early 20s — that many extended Vietnamese families all live in the same village.

Even though they lost their homeland, my mom and her sisters recreated their own village on the other side of the world.

With great loss came the chance for reinvention.

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But it transformed into suburbs and industrial parks over the next generation.

1990s-onward: Web 1.0 and 2.0

I am not a child of the Great Depression nor am I a war refugee. I’m incredibly humbled by what my parents and grandparents have been able to do.

When I was younger, I took this place for granted. My dad spent his weekends with soldering irons and my high school friends literally lugged their desktop computers around the neighborhood to have LAN parties.

As a child, something seemed dead to me about the tech industry in the 1980s and early 1990s. Before the first Internet bubble, the Valley’s leading companies had tens of thousands of employees. It was more Dilbert and Office Space than phone phreaks and hackers. Take Your Children To Work Day meant seeing a sea of bland cubicles submerged beneath seven to ten layers of corporate management. You couldn’t be two people and impact 10 million users then. Across the city where I grew up, Apple was shuttering its old offices left and right because it was the early 1990s. Microsoft was winning.

Around that time, there was the ugly proxy battle over the fate of Hewlett-Packard, one of the foundational companies of Silicon Valley and the one to which my family gave more than 100 years of collective service. The Hewlett family lost, the HP-Compaq merger went through, and the soul of a once great company died. While it’s easy to make fun of older companies in Silicon Valley, it’s hard to remember that they were once hungry and foolish too. Still, even though HP was lost, many other great companies like Google and Apple prospered in its place. Silicon Valley moved on.

I did too. Being a simultaneously naive and jaded teenager, I didn’t pursue what should have been a more technically inclined path and instead decided to be a journalist.

After university, editing my college newspaper and a string of decent internships, I left the Bay Area to go and live on three other continents. I went and lived in Vietnam, where I met my grandmother’s estranged sister. They last saw each other in 1954, when my grandmother decided to side with the U.S.-backed Southern Vietnamese government while her sister became a loyal Communist in the North. They exchanged some 50 years of letters filled with everything from mundane life updates to arguments about the relative merits of Communism and capitalism, which sometimes angered my grandmother to no end.

Then I ended up working in financial journalism in London, thinking that a foreign posting was a great escape from the bland industrial parks, highways and strip malls of California. But during the time I was away, my grandfather and maternal grandmother, who survived several decades of war and played a huge role in raising me, passed away. I missed them.

Working with bankers and traders also wasn’t the same as dealing with founders, engineers and hackers day in and day out. People were sharp, but they didn’t love their work — not the way my grandfather or dad did. Jobs in banking were a means to accumulate year-end bonuses and holidays. They didn’t spend their spare time messing with a half-dozen oscilloscopes or building makeshift telescopes.

There is a line in T.S. Eliot’s “Four Quartets” that says, “The end of all our exploring shall be to arrive where we started and know the place as if for the first time.” So after the 2008 financial crash and several years away, I came home and became a tech journalist.

Ceaseless Changing

Some things are different from a generation or two ago. The more power and wealth the technology industry generates and the more it becomes embedded in everyday life, the more it attracts people who desire the trappings of wealth and power over the act of building and creating itself.

Through glamorizing acquisitions and playing up industry personalities, TechCrunch has played no small part in this. It’s a double-edged sword: by celebrating entrepreneurship, more people are emboldened to try it than ever before. On the whole, it’s probably a good thing for many more experiments to happen and for more people to take agency in their own lives. But it also means that we will have more prospective founders doing it for the ends, rather than the means or the journey.

The first contract Hewlett-Packard ever closed as a startup was one to build audio oscillators for the Disney movie Fantasia. Their products were several layers removed from the end consumer experience, so you really had to be a geek if you were going to work here. There was not much glamour or fame to be had. No Fortune or Forbes covers. No eight- or nine-figure exits. No hordes of Twitter or Instagram followers.

Today, technology companies like Facebook are replacing TV and movies. They are our new cultural mediums.

So in the same way that the medium influences the message, the medium also influences the kinds of people who choose to work in this industry. That’s why the Valley sometimes feels increasingly like the entertainment industry, with users shuttling from app to app like the hot restaurant or club opening of the week.

Secondly, the Valley is now a global mindset, not a single geographic destination. While it is still hard to find an ecosystem in the world that is nearly as supportive or as dense as Silicon Valley, the gap between here and communities elsewhere is narrowing.

The no-brainer decision that my mother made to come to the U.S. a generation ago is not so clear anymore. Beijing is an equally fascinating and active hub to start a company in. Many of the startups I meet now are distributed from the beginning, with offices here and in Bangalore, Slovenia, Pakistan, Finland and elsewhere. Silicon Valley is one very strong node among many.

Thirdly, I live in San Francisco and not the Peninsula, mirroring the Valley’s general move north into the city and this generation’s desire to live in urban cities over suburban areas. This urban shift has created painful consequences for San Francisco, while creating opportunities for diversification in other tech hubs like New York and Berlin. If software is eating the world, then the technology industry is eating more of the Bay Area.

This last year has been the most difficult and we need to find a more constructive way for San Francisco to accommodate people that want to be here and for the city to retain its quirkiness and diversity. With my own rent more than doubling over the last few years, I probably won’t be able to stay here long-term, either. Unless the city boosts the housing stock dramatically, San Francisco will increasingly become a city solely for the very young and the very rich.

However, in other ways, what drew my mother and my grandfather here is very much alive. A desire for non-conformity and a grandness of aspiration still exists in certain entrepreneurs here. The 150-year-old Gold Rush mentality lingers on in the engineers who show up every year from all over the world to try their luck at starting new companies. The Valley’s unique cultural language around materialism and status persists. While it does get flashier every year, there is still a certain discretion about being well-dressed or having a nice car here, at least compared to New York or Los Angeles.

That’s because this place is still such a lottery. Beneath the hard work is a hell of a lot of luck. Some years, you are up. Other years, you are down. One month, you are running the Valley’s most celebrated company. And the next, you are everyone’s favorite punching bag. Sometimes you raise a motherlode of a Series B, and a year later the entire landscape has changed around you and you’re screwed.

Everyone engaged in the act of changing the world is self-delusional on some level. Some small percentage of the time, the delusional succeed. That is part of the hits-driven nature of the venture business. This is the entrepreneur-as-hero myth that has become necessary to perpetuate the ecosystem here.

Few companies end up being wildly successful. Some fail outright. But most end up in some stomach-churning netherworld in-between. Invariably, all these startups are having problems hiring good engineers. The pool of job candidates is so tight many founders I know are having to scour universities around the rest of the country or hire abroad.

So like my mother and grandfather, who showed up here in their twenties, the young arrive all over again, even though they can barely afford the security deposits on apartments.

Once and young, they come, hungry to walk that tenuous line between self-awareness and self-delusion necessary for the act of creation.

As they reinvent themselves, they reinvent this place just the way my parents and grandparents did. We are lost and then found once more.

BitSpin, Developers Of The Timely Alarm Clock For Android, Join Google

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While details about the deal are quite sparse, it seems that Google has quietly acquired (acquihired?) Bitspin, the Zurich-based team behind the Android alarm clock Timely.

Best known for its design, Timely found a rather nice balance between beauty and simplicity. It’s flagship feature was its quick set alarm, which allowed users to schedule an alarm with just a single swipe or two. According to their Google Play stats this morning, Timely had received somewhere between 1 and 5 million downloads.

In what may be the shortest announcement ever, Bitspin announced the news by way of a three sentence post on their home page:

“We’re thrilled to announce that Bitspin is joining Google, where we’ll continue to do what we love: building great products that are delightful to use.

For new and existing users, Timely will continue to work as it always has. Thanks to everyone who has downloaded our app and provided feedback along the way; we truly appreciate all your support.”

Alas, there’s no word yet on the specific details of the deal, though we’ve got emails in asking for more. The good news, in the mean time: whether you’re already a Timely user or just finding out about it now, the app will continue to be offered for free.


Gillmor Gang: Competitive Blocking

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The Gillmor Gang — Robert Scoble, Keith Teare, Kevin Marks, and Steve Gillmor — ring in the New Year in celebration of surviving yet another crisis in the venture capital community. The concern is that acquihires represent the capitulation of innovation in service of the big getting bigger. As cloud computing lowers the barriers to entry for first stage ideas, the struggle is moving to staying alive long enough to pivot to the second-stage models that form the corpus of the VC success equation.

@scobleizer sees an analogy in Bob Lefsetz’ chronicling of the record industry’s collapse into a singles market, but the rise of streaming and binge viewing suggests the death of the album is vastly overstated. We’re seeing a cyclical rebirth of the innovation cycle, as the long term winners of tomorrow are built on the profits of the last big bets.

@stevegillmor, @scobleizer, @kteare, @kevinmarks

Produced and directed by Tina Chase Gillmor @tinagillmor

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This Week On The TC Gadgets Podcast: CES! CES? CES!

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This week on the TC Gadgets Podcast join the entire Away Team as we huddle around the old mic and get wacky. Next week we’ll be at CES – the biggest electronics show in the whole wide world – and we decided to talk about what we can expect, what we remember, and what we’re doing.

Join all of us, won’t you?

We invite you to enjoy our weekly podcasts every Friday at 3 p.m. Eastern and noon Pacific. And feel free to check out the TechCrunch Gadgets Flipboard magazine right here.

Click here to download an MP3 of this show.
You can subscribe to the show via RSS.
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Intro Music by Rick Barr.

Publish And Perish? What To Do With That Book Inside Of You

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When people tell me they have a book inside of them — which actually happens quite a lot, probably because I’ve been fortunate enough to have had a clutch of novels (traditionally) published — I always want to ask: “Have you considered surgery?” As George Orwell famously said: “Writing a book is a horrible, exhausting struggle, like a long bout with some painful illness. One would never undertake such a thing if one were not driven on by some demon whom one can neither resist nor understand.”

And writing is the easy part. Getting your book published can make the writing seem like two weeks on Necker Island. Or, instead of trying to survive the gauntlet which is the publishing industry, you can self-publish your work … and see it disappear, amateurishly produced and poorly edited, into the vast ocean of mediocrity that is most books. Either way, the tome in which you invested long hard months of your life will probably wind up basically unread, unloved, and irrelevant.

And yet it seems almost everybody wants to be an author someday. So I’ve been watching John Biggs’* Mytro Project, crowdfunding a YA trilogy, with some considerable interest, not least because it actually seems to be an example of a viable third way. He is wisely spending much of the crowdfunded income on professional editing and design, meaning the end product should be as professionally produced as anything from the so-called Big Five publishers.

True, it won’t have the full force of their marketing and distribution arms behind it, but I can tell you from annoyed experience that most traditionally published books won’t get that either. (I’ve had novels published, and then largely ignored, by HarperCollins, St. Martin’s, and DC/Vertigo.) In fact, what traditional publishers really want nowadays are authors with existing “platforms,” i.e. pre-existing relationships with mass media who will publish and trumpet their work. Unfortunately for them, though, nowadays such authors — like Mr. Biggs — have a growing panoply of increasingly attractive alternatives.

The best an author can get is a traditional publisher throwing its full weight behind their book. That hasn’t changed and won’t anytime soon. But mere half-hearted support from a major publisher seems to me in many ways worse than successful crowdfunding. You do get notability, prestige, a (probably crappy) advance, a better chance at critical reviews, and handholding; but you sacrifice almost all control, for an indefinite and probably very long period.

Which is a big deal nowadays. That control gives you a lot of ways to increase your readership online. In particular, Amazon’s Kindle Direct offers a number of effective (albeit time-limited) promotional options, including making your books available for free, or making them very cheap while still claiming their 70% royalty rate. And/or you can bite the bullet and Creative-Commons-license your work for free, as I’ve done. Major publishers are, quite rationally, rarely interested in doing this; it might be good for the author in the long run, but it’s not particularly likely to be good for them.

I’m fortunate enough to have benefited from both the prestige of having been anointed by Big Publishing, and generous rights-reversion clauses. As I mused on Twitter earlier this week:

Realized: more than half of my books' Amazon.com reviews are from last year, during which they were theoretically out-of-print.—
Jon Evans (@rezendi) January 01, 2014

But in fact they had well over 100,000 downloads/online reads (99% free.) There's a lot to be said for retaining e-rights and CC-publishing.—
Jon Evans (@rezendi) January 01, 2014

(In my case, _reverting_ e-rights, because my agents negotiated good reversion clauses. For which I am extremely grateful today.)—
Jon Evans (@rezendi) January 01, 2014

and then the very next day –

Well, hey, an unexpected check for $1600 does brighten one's day. (DC Comics paying to retain the rights to THE EXECUTOR for another year.)—
Jon Evans (@rezendi) January 02, 2014

…but if those reversion clauses hadn’t been favorable, my books would essentially be dead to the world until those publishers eventually gave up on them, probably years and years hence, if ever. That’s a real risk that authors take when they go with Big Publishing.

I’ve heard it said said that the most efficient way to take advantage of getting into a really good university like MIT or Stanford is to drop out after a year; by then you’ve already amassed their prestige, which is the most valuable thing they bestow upon you. Similarly, if you already have a “platform” but you need the prestige of having been anointed by a higher power, it probably makes sense to sell a book to a legacy publisher (ideally, one of the Big Five) if you can.

But after that, if they won’t make yours a lead title, I’m really not sure it’s worth it any more. It’s best, by far, to be a major book from a big publisher; and out-and-out self-publishing remains, at best, a lottery-like crap shoot; but successful, professional crowdfunding a la Mytro seems an increasingly viable and desirable option, compared to most small presses or afterthought titles from major publishers. In the short term, the latter is better–but in the long run, it may not be worth sacrificing your rights.

Image credit: Gutenberg Bible at Huntington Library, by yours truly, on Flickr.

*Disclaimer: we both write here, but I’ve never actually met the man.

Robocoin, The Bitcoin ATM, Is Heading To Hong Kong And Taiwan

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The first shipping bitcoin ATM, Robocoin, is landing in Hong Kong and Taiwan as the company expands its reach this January. They are planning further releases in Europe, Canada, and the US but, given Asia’s clout in the BTC markets, this is definitely an interesting development. The first Robocoin landed in Vancouver where it’s been a big hit and we wanted to see how things have been going for the company since launch in October.

“Bitcoin demand in Asia is amazing,” said Robocoin CEO Jordan Kelley. “We have many Asian countries seeking to enhance consumer capability to buy and sell bitcoin securely and safely.” I asked Robocoin’s Growth guru, Sam Glaser, to talk to us a little bit about the company and plans for the future.


TC: So ATMs, huh? How’s that working out?
Sam Glaser: The world seems to pretty excited. We sold over 50 machines within the first 50 days of accepting orders. Since we launched on October 29th in Vancouver we’ve had over 1900 people and companies around the world inquire to purchase. Robocoin ATM’s are the best in the game; they provide individuals the easiest way to buy and sell bitcoin while simultaneously providing operators the most exciting business opportunity in all of bitcoin–our operators in Vancouver broke even in two weeks.

TC: Tell me about yourselves.
SG: We are a small team of hungry, dedicated and determined technologists based in Las Vegas. Our team of 4: Jordan Kelley is CEO, John Russell is CTO, Chris Yoder (previously CTO @Cloudsnap) is our other developer and I’m our Chief of Growth. Our team is laser focused on proliferating Robocoin around the globe and providing an onramp for bitcoin overall.

TC: What are your numbers in Vancouver?
SG: It took us 29 days to surpass $1mm CAD in transactions from 1576 transactions. 52% of Robocoin customers are first time bitcoin users using our “generate wallet” feature. The numbers have actually been accelerating.

TC: How do you maintain a supply of BTC? Who is your provider?
SG: Operators connect their digital currency exchange (Bitstamp) account with their Robocoin Operator Dashboard. The Robocoin software uses those account credentials to perform all of the necessary tasks in real time. Our patent pending technology integrates with digital currency exchanges, such as Bitstamp, MtGox, BTC China, etc and facilitates trades for customers while giving the operator of the machine full control over the process.

TC: What have people been saying about the ATMs?
Those familiar with Bitcoin have long lamented the historically arduous exchange process and are delighted by Robocoin’s ease-of-exchange.

TC: Why not put one in Manhattan?
SG: En route! Announcement coming soon.

TC: So soon. Is it secure?
SG: Robocoin was built from the ground up to be 100% compliant globally and secure. Our 3-step verification gives operators unprecedented visibility of their customers and Robocoin software provides incredible power to defend against money laundering. The palm vein scanner + the ID scanner + facial matching is replacing the need for a bank teller. On the security side, the kiosks connect to our infrastructure through a VPN connection. The servers are not publicly accessible from the internet which minimizes the attack service. The computer itself sits in the safe so physical attacks are minimized.

TC: Can you install one in the bar around the corner from me in Brooklyn?
SG: Want to be the owner? Find a partner with a money transmitter license and you can help us grow the brand.

TC: Let’s hold off for now but I’ll ask around.

Snapchat Says It’s Improving Its App, Service To Prevent Future User Data Leaks

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Snapchat has released an official post about the recent leak of 4.6M usernames and phone numbers from its servers. The post blames what it says was ‘abuse’ of its API on the leak, but acknowledges that the way that it stores the information made it possible for a database of numbers to be used to sniff out usernames and match them up.

Changes will be made to both Snapchat’s apps and the service in order to prevent future leaks including being able to opt out of the Find Friends feature that uses phone numbers.

Snapchat says that it was notified of the possible security risk in August and took some steps to correct it including limiting the speed at which its API could be queried. In what is one of the most cringe-worthy security moves in recent memory, Snapchat posted a response late last month to claims of risk that outlined just how a hacker might be able to match usernames to phone numbers.

In the post, they said “Theoretically, if someone were able to upload a huge set of phone numbers, like every number in an area code, or every possible number in the U.S., they could create a database of the results and match usernames to phone numbers that way.”

That is exactly what the group behind the leaked SnapchatDB.info database says that they did. The result was a trove of 4.6M Snapchat accounts matched up with usernames and phone numbers.

Despite partially redacted phone numbers and usernames, matched conveniently in an online repository, Snapchat says that “no other information, including Snaps, was leaked or accessed in these attacks.”

Notably, Snapchat’s public response to this hacking does not include an apology of any sort to its users who have had their user names or phone numbers publicly exposed. Perhaps its an effort to avoid an admission of guilt, but it still feels like a bad effort.

The person(s) responsible for releasing the names and numbers told Techcrunch that “raise the public awareness around the issue, and also put public pressure on Snapchat to get this exploit fixed. It is understandable that tech startups have limited resources but security and privacy should not be a secondary goal. Security matters as much as user experience does.”

The group says that they were following the research of Gibson Security, who gave a detailed account of how such an exploit could be accomplished to ZDNet in late December. The researches came forward after they say that they approached Snapchat and got no response from them on the matter. Snapchat’s statement today appears to confirm that its reverse engineered API was used to obtain the user info.

As our own Josh Constine mentioned about this issue late last month, Snapchat’s first mistake was to not take the efforts of ‘white hat’ hackers seriously. If Gibson Security did indeed approach Snapchat far in advance of going public, their revelations should have been taken seriously and acted on with vigor.

Snapchat’s first blog post on the issue in December acknowledged the potential vulnerability publicly and noted that some countermeasures had been put into place. But, in the same breath, it noted that there was still a method that could be used to accomplish this kind of leak. Yet it didn’t fix it.

Now, Snapchat says that it will add an opt-out to its apps which will allow people to choose not to appear in the Find Friends feature after they’ve used their phone number for verification purposes. It says it is also ‘improving’ the rate limiting it used to throttle API requests previously and adding ‘other restrictions’ to address future attempts to abuse the service.

Here’s the full post from Snapchat:

When we first built Snapchat, we had a difficult time finding other friends that were using the service. We wanted a way to find friends in our address book that were also using Snapchat – so we created Find Friends. Find Friends is an optional service that asks Snapchatters to enter their phone number so that their friends can find their username. This means that if you enter your phone number into Find Friends, someone who has your phone number in his or her address book can find your username.

A security group first published a report about potential Find Friends abuse in August 2013. Shortly thereafter, we implemented practices like rate limiting aimed at addressing these concerns. On Christmas Eve, that same group publicly documented our API, making it easier for individuals to abuse our service and violate our Terms of Use.

We acknowledged in a blog post last Friday that it was possible for an attacker to use the functionality of Find Friends to upload a large number of random phone numbers and match them with Snapchat usernames. On New Years Eve, an attacker released a database of partially redacted phone numbers and usernames. No other information, including Snaps, was leaked or accessed in these attacks.

We will be releasing an updated version of the Snapchat application that will allow Snapchatters to opt out of appearing in Find Friends after they have verified their phone number. We’re also improving rate limiting and other restrictions to address future attempts to abuse our service.

We want to make sure that security experts can get ahold of us when they discover new ways to abuse our service so that we can respond quickly to address those concerns. The best way to let us know about security vulnerabilities is by emailing us: [email protected].

The Snapchat community is a place where friends feel comfortable expressing themselves and we’re dedicated to preventing abuse.

Image Credit: Daniel Brusilovsky

Report: NSA Trying To Build A Quantum Computer To Crack Encryption

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The National Security Agency wants to build a futuristic super computer that can break most types of encryption, according to documents obtained from Edward Snowden by the Washington Post. No reason to worry yet, however, as the Agency is not even close to figuring out how to build the space-age technology necessary to crack most security procedures.

According to the documents, the computer project is part of a $79.7 million research program, “Penetrating Hard Targets”, suspected to be under classified contracts in a lab in College Park, Maryland.

Encryption, has, since at least the Ancient Greeks, been a method of scrambling information with the noise of arbitrary character strings; only someone with a rubric could determine what is the noise and what is the message. The more noise, or bits, the more difficult it is to crack the code by trial and error. A 1,024-bit encryption could take years (or much longer) to decode.

Quantum mechanics exploits the rather unintuitive concept that matter can exist in multiple states. Quantum computers could calculate problems where bits are both a 1 and 0, or multiple 1s and 0s, potentially increasing the speed of calculations exponentially.

Potentially then, the NSA could build a computer that could decode the most advanced encryption much faster.

Generally speaking, allowing even one organization to have the capability to break encryption is potentially threatening to all security on the web. Though, advances in quantum computing could also have benefits to science and health. So, at this point, the benefits and harms are pretty theoretical.

Either way, according to The Washington Post, such computers are extremely fragile and the NSA is close to only a few of the basic building blocks. “That’s a great step, but it’s a pretty small step on the road to building a large-scale quantum computer,” explained MIT mechanical engineer, Lloyd Seth.

This is why the NSA is also pressuring and paying security experts to create backdoors and exploits.

Read The Post’s full story here.

[Image Credit: Flickr User elsamuko]

Groupon’s $260M Acquisition Of Ticket Monster From LivingSocial Has Closed

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Today Groupon announced that its purchase of the Korean ticket and ecommerce company Ticket Monster has closed. A document filed with the SEC states that on “January 2, 2014, the Company and Groupon Trailblazer completed its previously reported acquisition of LS Korea.” As the same filing notes, LS Korea, or LivingSocial Korea, was the holding company for Ticket Monster.

The purchase, worth  $260 million, helps Groupon’s international expansion, and could assist it in bolstering its flagging revenue growth rates. In the most recent quarter, Groupon had revenue of $595.1 million, and earnings per share of $0.02.

Ticket Monster could quickly accelerate Groupon’s top line: The business had gross billings on an annual basis of $800 million at the time the acquisition was announced, and 4 million active customers.

As a company, Ticket Monster has seen quick revenue growth, elusive profits, and comes to Groupon with cash and equivalents of a mere $15.1 million. That could explain why LivingSocial was willing to let the business out the door: Given LivingSocial’s own losses, it could be that it lacked the resources to continue to fund the enterprise.

Groupon, on the other hand, is on the cusp of profitability, but has had lackluster revenue growth since its initial public offering. Provided that Ticket Monster’s tangible earnings are not too negative to Groupon’s aggregate non-GAAP income, the fresh revenue could help bring back some of the new parent company’s shine.

Groupon was for a time touted as the fastest growing company of all time. It went public, and watched its stock price fall as profits were scarce, and its famed growth curve flattened.

LivingSocial, a key rival to Groupon, has raised a somewhat incredible $924 million to date. Its struggles in the global market once caused shareholder Amazon to record a $169 million charge. As it appears to constrict its expenses to find profits, its enemy Groupon appears to be a willing assistant, kicking it likely much-needed cash.

Groupon’s cash and equivalents are comfortably over the billion dollar mark, and so it can well afford the purchase.

Investors might not like the dilution that 13.8 million new shares the deal will bring to the company, but if Groupon can begin to grow again like it once did, the naysayers will likely come around.

Top Image Credit: Flickr

SighES

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Here we go. Another year, another CES. And, as I said before, this is going to be a weird one. Nothing – and I mean nothing – has leaked out of the deep mountain hordes of Sony, LG, and Samsung and there is no overarching concept or topic that everyone is pushing. It’s as if the big guys are now just going through the motions. And they are.

Name one piece of popular non-cellphone/tablet CE hardware made by a major company that garnered any attention this year. Except for some Galaxy and iPhone/iPad refreshes, I can’t think of any. There are no new optical or media formats, no new improvements to home theatre devices, and apart from Sonos no one is doing anything exciting in the living room space.

The heyday of CES came when hardware was hard. Now hardware is easy and selling hardware is even easier. Thanks to crowdfunding and powerful, well-connected accelerators, a whole new world has opened up to the lone inventor or small group – a world that eschews most of what CES stands for.

There is one real bricks and mortar retailer left, Best Buy, and thousands of struggling Mom and Pop stores and chains that are just scraping by. None of these retail spaces want much to do with some crazy brain for DIY robots or an Arduino board/Raspberry Pi mash-up. That used to be RadioShack’s territory before they gave up. There is no place for the hardware that really excites us anymore at CES, although, by creating little pavilions of all sorts, the CEA is trying to cash in on crowdfunding trends.

So CES may have finally reached the doldrums. Iteration after iteration of speakers, receivers, and Blu-ray players are approximately as interesting to the average technophile as a stack of old Crutchfield catalogs. More PCs in weird cases, more 4K TVs, more massive booths offering little in the way of novelty and plenty in the way of overkill.

“But John,” you grunt into your keyboard. “Why are you even going?”

Because the concept of CES is far nobler than the reality. CES is the one time when everyone comes together. The makers, the builders, and the doers rub shoulders with the R&D dudes and the PR reps. The investors talk to the biz dev guys, the buyers meet the startups and, thanks to a bit of synchronicity and a lot of booze, a lot of stuff gets done at CES. Our own event, Hardware Battlefield, is a testament to the still-beguiling draw of CES as a place to get things done.

Every generation murders the gods of the last. For decades CES has been the show of shows, full of glitz, glamor, and nerds. The nerds are still there, the glitz is still flowing, but the creative force that made shows like CES, CEBIT, Comdex, and the like so vital is being sapped by the vitality of the Internet. Why do you need to meet with buyers when they’re an email away? Sure, this is face-to-face business for many but for an increasing numbers spending a numbing week in the Nevada desert is a prison sentence.

Although CES is all about the show floor, the real action happens in the shadows. That’s why we’re there, that’s why you’ll stay interested, and that’s why this creaking old ship is still sailing, years after she should have sunk.

[Illustration: Bryce Durbin, from a photo by Ben Franske]

Integral Ad Science Raises $30M, August Capital-Led Round To Find High Quality Ad Impressions

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Integral Ad Science, a company that evaluates the quality of ad placements, has raised $30 million in Series D funding.

The funding was first disclosed in a regulatory filing and has been confirmed by CEO Scott Knoll, who said the round was led by August Capital (with existing investors Atlas Venture and Pelion Venture Partners participating). August’s Eric Carlborg is joining the Integral board.

The company started out as AdSafe but took on its current name in 2012 as part of a rebranding effort away from ad verification (i.e., confirming that an ad ran on the intended site and reached the intended audience) and towards “media valuation” (helping advertisers find and buy high-quality impressions).

To do that, Integral offers a “TRAQ Score”, which incorporates things like brand safety, page content, and ad viewability into a single metric. Knoll also said that one of the company’s big advantages is the fact that it works with customers on both the “buy side” and the “sell side”, and that programmatic buying (where ads are bought in an automated, real-time fashion) is making up a growing part of the business.

He added that the company didn’t need to raise the funding (it last raised a $10 million Series C in 2012), but he said, “It’s always a good time to raise, especially if you don’t have to.”

Knoll’s goals for 2014 include global growth and incorporating different types of advertising. Integral has been largely focused on display ads, and it recently added video. As Integral introduces more ad channels, Knoll said it will become more essential because its machine learning algorithms will improve, it can provide “a more holistic picture of what’s happening.”

CBS Will Live Stream The AFC’s Playoff Games

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Today CBS announced that it will live stream its coverage of the American Football Conference’s playoffs online. If you are a football fan without a television, this is good news.

According to CBS, the championship game for the conference, two “divisional round games” and a wildcard game will be streamed. The content will be centered, unsurprisingly, at CBS Sports’ website.

Broadcast rights for large sports leagues are expensive, leaving rights holders in a constant revenue maximization trap. To have decided to expand its live streaming of games, CBS appears to be betting that larger audiences are the path to more revenue, regardless of what platform they choose to view the games on.

If you were curious, the American Football Conference’s sixteen teams are half of the NFL. The National Football Conference contains the other sixteen. Each league has its own playoffs and championship. The Super Bowl is the competition between the winner of each league. 

CBS also streamed the last Super Bowl online. Given that it is expanding those efforts, the Super Bowl experiment was presumably a success. If current trends hold for the next few seasons, we might see full seasons streamed online before the end of the decade.

Top Image Credit: Flickr

Shopify Revamps Its iOS App With A Focus On Payments And Store Management

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Ottawa-based ecommerce player Shopify introduced a totally redesigned version of its iOS mobile app today, with a new core concept that focuses on helping merchants do more to manage and run their stores from their devices. And in keeping with their new strategy post-gigantic raise, the company is looking to help both online and offline retailers in one package with the new app.

The new app comes with payment powers, so that you can use Shopify’s free, Square-like reader to collect funds from customers and complete sales in person. It’s restricted to U.S. merchants only for now, but the company says more regions will gain access to the device later on. Along with that, there’s also total store management for online Shopify clients, and management of Shopify POS, too, for customers who are also using their brick-and-mortar sales solution.

credit-card-readerNew for online merchants are notifications of each new order as they come in, as well as the ability to dispatch shipping notifications, and total control over inventory management so that you can snap product photos with your iPhone, delete old ones and more. The Shopify POS companion features let you make changes to your inventory and pricing, too, and with the help of the card reader, it doubles as another register in addition to the existing iPad-based software.

Shopify obviously isn’t resting on its laurels after its big raise and valuation of $1 billion, both announced at the end of 2013. This is its first product launch of 2014, but it definitely won’t be the last, the company says.