Category: Tech news

The country’s highest court ruled that the 25 drivers who filed a lawsuit should be considered workers and entitled to minimum wage and vacations.

WhatsApp said earlier this week that it will allow users to review its planned privacy update at “their own pace” and will display a banner to better explain the changes in its terms. But what happens to its users who do not accept the terms by the May 15 deadline?

In an email to one of its merchant partners, reviewed by TechCrunch, Facebook-owned WhatsApp said it will “slowly ask” such users to comply with the new terms “in order to have full functionality of WhatsApp” starting May 15.

If they still don’t accept the terms, “for a short time, these users will be able to receive calls and notifications, but will not be able to read or send messages from the app,” the company added in the note. The company confirmed to TechCrunch that the note accurately characterizes its plan.

The “short time” will span a few weeks. In the note, WhatsApp linked to a newly created FAQ page that says its policy related to inactive users will apply after May 15.

WhatsApp’s policy for inactive users states that accounts are “generally deleted after 120 days of inactivity.”

The instant messaging service received backlash from some of its users — including those in India, its biggest market — last month after an in-app alert said they had until February 8 to agree to the planned privacy terms, which are being made to reflect its recent push into e-commerce, if they wished to continue using the service.

Following backlash, WhatsApp said its planned privacy update had created confusion among some of its users. “We’ve heard from so many people how much confusion there is around our recent update. There’s been a lot of misinformation causing concern and we want to help everyone understand our principles and the facts,” it wrote in a blog post last month.

Since 2016, WhatsApp’s privacy policies have granted the service permission to share with Facebook certain metadata such as user phone numbers and device information. The new terms will allow Facebook and WhatsApp to share payment and transaction data in order to help them better target ads as the social juggernaut broadens its e-commerce offerings and looks to merge its messaging platforms.

WhatsApp, used by over 2 billion users, last month delayed enforcing the new policy by three months and has been explaining its terms to users ever since — though its explanations hadn’t explicitly addressed what it planned to do with users who didn’t accept the terms.

Brex is the latest fintech to apply for a bank charter.

The fast-growing company, which sells a credit card tailored for startups with Emigrant Bank currently acting as the issuer, announced Friday that it has submitted an application with the Federal Deposit Insurance Corporation (FDIC) and the Utah Department of Financial Institutions (UDFI) to establish Brex Bank.

The industrial bank will be located in Draper, Utah, and be a wholly owned subsidiary of Brex.

The company has tapped former Silicon Valley Bank (SVB) exec Bruce Wallace to serve as the subsidiary’s CEO. He served in several roles at SVB, including COO, chief digital officer and head of global services. It also has named Jean Perschon, the former CFO for UBS Bank USA, to be the Brex Bank CFO.

Last May, Brex announced that it had raised $150 million in a Series C extension from a group of existing investors, including DST Global and Lone Pine Capital.

With that raise, Brex, which was co-founded by Henrique Dubugras and Pedro Franceschi, had amassed $465 million in venture capital funding to date.

The company said in a statement today that “Brex Bank will expand upon its existing suite of financial products and business software, offering credit solutions and FDIC insured deposit products to small and medium-sized businesses (SMBs).”

Offering credit products to small businesses has become a popular product offering and source of revenue for tech companies serving entrepreneurs, including Shopify and Square in the commerce arena. Likewise, offering business-focused bank accounts, like Shopify Balance, which is currently in development with a plan to launch sometime this year in the U.S.

These financial products can provide additional opportunities for revenue on interest and cost of borrowing for these companies, which might have better insight into the risk profiles of the types of businesses they serve than traditional lenders and FIs.

“Brex and Brex Bank will work in tandem to help SMBs grow to realize their full potential,” said Wallace.

Brex is based in San Francisco and counts Kleiner Perkins Growth, YC Continuity Fund, Greenoaks Capital, Ribbit Capital, IVP and DST Global, as well as Peter Thiel and Affirm CEO Max Levchin, among its investors. It currently has over 400 employees, and though it had significant layoffs mid-year in 2020, it cited restructuring rather than financial difficulty as the cause of that downsize.

Other fintechs that have made moves toward bank charters include Varo Bank, which this week raised another $63 million, and SoFi, which last October was granted preliminary approval for a national bank charter.

In 2017, Ironclad founder and CEO Jason Boehmig was looking to raise a Series A. As a former lawyer, Boehmig had a specific process for fundraising and an ultimate goal of finding the right investors for his company.

Part of Boehmig’s process was to ask people in the San Francisco Bay Area about their favorite place to work. Many praised RelateIQ, a company founded by Steve Loughlin who had sold it to Salesforce for $390 million and was brand new to venture at the time.

“I wanted to meet Steve and had kind of put two and two together,” said Boehmig. “I was like, ‘There’s this founder I’ve been meaning to connect with anyways, just to pick his brain, about how to build a great company, and he also just became an investor.’”

On this week’s Extra Crunch Live, the duo discussed how the Ironclad pitch excited Loughlin about leading the round. (So excited, in fact, he signed paperwork in the hospital on the same day his child was born.) They also discussed how they’ve managed to build trust by working through disagreements and the challenges of pricing and packaging enterprise products.

As with every episode of Extra Crunch Live, they also gave feedback on pitch decks submitted by the audience. (If you’d like to see your deck featured on a future episode, send it to us using this form.)

We record Extra Crunch Live every Wednesday at 12 p.m. PST/3 p.m. EST/8 p.m. GMT. You can see our past episodes here and check out the March slate right here.

Episode breakdown:

• The pitch — 2:30
• How they operate — 23:00
• The problem of pricing — 29:00
• Pitch deck teardown — 35:00

The pitch

When Boehmig came in to pitch Accel, Loughlin remembers feeling ambivalent. He had heard about the company and knew a former lawyer was coming in to pitch a legal tech company. He also trusted the reference who had introduced him to Boehmig, and thought, “I’ll take the meeting.”

Then, Boehmig dove into the pitch. The company had about a dozen customers that were excited about the product, and a few who were expanding use of the product across the organization, but it wasn’t until the ultimate vision of Ironclad was teased that Loughlin perked up.

Loughlin realized that the contract can be seen as a core object that could be used to collaborate horizontally across the enterprise.

“That was when the lightbulb went off and I realized this is actually much bigger,” said Loughlin. “This is not a legal tech company. This is core horizontal enterprise collaboration in one of the areas that has not been solved yet, where there is no great software yet for legal departments to collaborate with their counterparts.”

He listed all the software that those same counterparts had to let them collaborate: Salesforce, Marketo, Zendesk. Any investor would be excited to hear that a potential portfolio company could match the likes of those behemoths. Loughlin was hooked.

“There was a slide that I’m guessing Jason didn’t think much of, as it was just the data around the business, but I got pretty excited about it,” said Loughlin. “It said, for every legal user Ironclad added, they added nine other users from departments like sales, marketing, customer service, etc. It was evidence that this theory of collaboration could be true at scale.”

The limited-edition, Gore-Tex lined, insulated version of the classic duck boot is $129 at the moment.

Austin is known for its usually mild winters. But on February 12, a winter storm hit the state — leading to over a week of freezing temperatures. This has resulted in a statewide disaster with millions of Texas residents losing power or water, or both.

It’s too early to tell the exact toll this has all taken in loss of life, property damage and economic activity. But it’s clear that this disaster is, and will continue to be, devastating on many levels. Austin-area hospitals even lost water this week, as an indication of how bad things have been.

Since last Thursday, my own household lost power and got it back multiple times. On February 17, we lost water, with no idea of when it will be restored. I realize there are many worse off than me, so I’ll spare you the pity party, but it’s definitely been a humbling experience. Boiling snow/ice for toilet water and rationing the little bottled water we had left with fear of frozen/bursting pipes. At least we have been warm the past couple of days, as many still don’t have power.

Meanwhile, over the past few months (and years, really), Austin has been making headlines for other news — namely the fact that so many tech companies, founders (ahem, Elon) and investors are either moving their headquarters here (Oracle), building significant factories (Tesla) or offices (Apple, Google, Facebook) here, or are thinking about relocating entirely.

The lack of state income taxes has been a big draw, as well as the housing/land/office prices that are affordable when compared to those in the Bay Area. This is nothing new, but only accelerated as the pandemic has encouraged/forced more remote work.

Ironically, some of the very things that have led to the state being more attractive to companies have also contributed to the crisis: Fewer taxes means less money for infrastructure, for one.

But it goes beyond that. Many other states have had freezing cold temperatures without the loss of power and water that Texas is currently experiencing. As The Washington Post reported earlier this week, the state’s choice to deregulate electricity led to “a financial structure for power generation that offers no incentives to power plant operators to prepare for winter. In the name of deregulation and free markets, critics say, Texas has created an electric grid that puts an emphasis on cheap prices over reliable service.”

Even Elon shared his disappointment on Twitter:

It’s fair to say Texas has attracted widespread criticism of its handling of this new crisis — both in terms of its lack of preparation and mismanagement (Sen. Cruz, we’re looking at you). But are the events of the past week going to take away some of the shine on Austin as a potential relocation destination for tech and investors? Will this deter people from wanting to move here? Isn’t it also ironic that some folks who didn’t want to move here due to the scorching summer temperatures are now also slamming the city/state for the impacts of a major winter storm?

So I did what many other enterprising tech reporters might do in this situation, and took to Twitter. The results were pretty much as expected — varied and passionate on either side.

There were many tweets from Austinites who defended their city and praised how its residents have come together during crises:

Then there were some tweets from people who lived here but are disgusted and disappointed:

There were also some tweets from others who said they were so turned off they’d never contemplate moving to Texas or that they were dismayed by the lack of preparation:

And there were those who don’t live here but scoffed at the notion that this was enough to keep people away, while others pointed out that natural disasters happen all over:

Then there were those who joked that the disaster was engineered as a ploy to “keep California people away,” or at least might have that effect:

I have lived on all three coasts — East, West and Gulf. There are pluses and minuses to each. I can’t say that this crisis will be enough of a deterrent to keep people away. . But I will say that the state could — and should — have been more prepared when it decided to deregulate electricity. I am heartbroken at all the suffering people in the city and state are dealing with and for now, just want to see things get back to “normal” as soon as possible so the only crisis we’re dealing with is the COVID-19 pandemic. Never thought we’d look back fondly on those days.

Here’s to hoping that migration of techies can build solutions that could maybe help prevent similar disasters in the future.

Catch up on the most important updates from this week.

The Perseverance Mars rover landed safely yesterday, but only after a series of complex maneuvers as it descended at high speed through the atmosphere, known by the team as the “seven minutes of terror.” NASA has just shared a hair-raising image of the rover as it dangled from its jetpack above the Martian landscape, making that terror a lot easier to understand.

Published with others to the rover’s Twitter account (as always, in the first person), the image is among the first sent back from the rover; black-and-white shots from its navigation cameras appeared almost instantly after landing, but this is the first time we’ve seen the rover — or anything, really — from this perspective.

The image was taken by cameras on the descent stage or “jetpack,” a rocket-powered descent module that took over once the craft had sufficiently slowed via both atmospheric friction and its parachute. Once the heat shield was jettisoned, Perseverance scanned the landscape for a safe landing location, and once that was found, the jetpack’s job was to fly it there.

When it was about 70 feet above the landing spot, the jetpack would have deployed the “sky crane,” a set of cables that would lower the rover to the ground from a distance that safely allowed the jetpack to rocket itself off to a crash landing far away.

The image at top was taken just moments before landing — it’s a bit hard to tell whether those swirls in the Martian soil are hundreds, dozens or just a handful of feet below, but follow-up images made it clear that the rocks you can see are pebbles, not boulders.

The images are a reminder that the processes we see only third-hand as observers of an HQ tracking telemetry data sent millions of miles from Mars are in fact very physical, fast and occasionally brutal things. Seeing such an investment of time and passion dangling from cords above a distant planet after a descent that started at 5 kilometers per second, and required about a hundred different things to go right or else end up just another crater on Mars… it’s sobering and inspiring.

That said, that first person perspective may not even be the most impressive shot of the descent. Shortly after releasing that, NASA published an astonishing image from the Mars Reconnaissance Orbiter, which managed to capture Perseverance mid-fall under its parachute:

Keep in mind that MRO was 700 km away, and traveling at over 3 km/second at the time this shot was taken. “The extreme distance and high speeds of the two spacecraft were challenging conditions that required precise timing and for Mars Reconnaissance Orbiter to both pitch upward and roll hard to the left so that Perseverance was viewable by HiRISE at just the right moment,” NASA wrote in the description of the photo.

Chances are we’re going to be treated to a fuller picture of the “seven minutes of terror” soon, once NASA collects enough imagery from Perseverance, but for now the images above serve as reminders of the ingenuity and skill of the team there, and perhaps a sense of wonder and awe at the capabilities of science and engineering.

Tracy Chou’s resume is impressive. She interned at RocketFuel, Google and Facebook before becoming a software engineer at Quora and Pinterest. She is also a major advocate for diversity within the tech industry, launching Project Include in 2016.

Now, she’s the founder and CEO of Block Party, a platform aimed at making people feel safer on social media platforms.

Obviously, we’re absolutely thrilled to announce that we’ll be sitting down with Chou at TechCrunch Sessions: Justice in early March.

Block Party was born specifically out of Chou’s experience working at places like Quora — building a block button was one of the first things she built after being harassed on the platform. As an advocate for diversity, and a big name in the tech sphere in general, Chou has had her fair share of experience with online harassment.

Chou will join us as part of our Founders in Focus series, talking to us about the process of spinning up and launching Block party, as well as her strategies around growing the business. We’ll also talk through how Chou makes product decisions for a platform like Block Party, which tackles sensitive issues of safety and well-being.

Chou joins an outstanding cast of speakers at TC Sessions: Justice, including Arlan Hamilton, Brian Brackeen and a panel that includes the likes of Netflix’s Wade Davis and Uber’s Bo Young Lee.

The event goes down on March 3, and will explore diversity, equity and inclusion in tech, the gig worker experience, the justice system and more in a series of interviews with key figures in the technology community.

You don’t want to miss it. Get a ticket here.

David Gerrold’s new novel Hella is about a low-gravity planet inhabited by dinosaur-like creatures—and it doesn’t skip the logistical details of human habitation.

This adorable little device is actually a powerful two-in-one suction toy and vibrator.

Plus: Google’s ad software, the future of space travel, and the Texas governor’s weird tune.

The Gillmor Gang — Frank Radice, Michael Markman, Keith Teare, Denis Pombriant, Brent Leary and Steve Gillmor. Recorded live Friday, February 12, 2021.

Produced and directed by Tina Chase Gillmor @tinagillmor

@fradice, @mickeleh, @denispombriant, @kteare, @brentleary, @stevegillmor, @gillmorgang

Subscribe to the new Gillmor Gang Newsletter and join the backchannel here on Telegram.

The Gillmor Gang on Facebook … and here’s our sister show G3 on Facebook.

The Gillmor Gang — Frank Radice, Michael Markman, Keith Teare, Denis Pombriant, Brent Leary and Steve Gillmor. Recorded live Saturday, February 6, 2021.

Produced and directed by Tina Chase Gillmor @tinagillmor

@fradice, @mickeleh, @denispombriant, @kteare, @brentleary, @stevegillmor, @gillmorgang

Subscribe to the new Gillmor Gang Newsletter and join the backchannel here on Telegram.

The Gillmor Gang on Facebook … and here’s our sister show G3 on Facebook.

We explore the fallout of Facebook’s news ban, WhatsApp addresses privacy concerns and Perseverance lands on Mars. This is your Daily Crunch for February 18, 2021.

The big story: Facebook’s Australian news ban is pretty broad

Yes, this was the lead story in yesterday’s newsletter, but 24 hours later, we have a better sense of how things are playing out.

A quick refresher: As the Australian government is debating a law that would require tech platforms to pay media companies for linked content, Facebook has gone ahead and started blocking the sharing or viewing of news. The move has been criticized as censorship and even “an assault on a sovereign nation,” but also praised as a reasonable stand against a “link tax.” (Google made a similar threat but has instead been striking deals with Australian publishers.)

Regardless of how you feel about the decision in theory, the initial implementation has left something to be desired, with the Facebook Pages of hospitals, universities, unions, government departments and the bureau of meteorology all wiped clean. When reached for comment, Facebook confirmed that it applied an intentionally broad definition of news, designed to reflect the law “as drafted.”

The tech giants

Following backlash, WhatsApp to roll out in-app banner to better explain its privacy update — If users choose to review the changes, they’ll be shown a deeper summary, including added details about how WhatsApp works with Facebook.

Apple TV+ arrives on Google TV devices, starting with Chromecast — It will also become available on Google TVs from both Sony and TCL, with expansions to other Android TV-powered devices in the months to come.

Microsoft announces the next perpetual release of Office — If you use Office, Microsoft would really, really, really like you to buy a cloud-enabled subscription to Microsoft 365, but it will continue to make a standalone, perpetual license for Office available, too.

Startups, funding and venture capital

Robinhood goes to Congress — Alex Wilhelm did not enjoy watching.

Math learning app Photomath raises $23M as it reaches 220 million downloads — Chances are, you might already know about the app if you have a teenager in your household.

Wholesale marketplace Abound raises $22.9M — The marketplace helps independent retailers stock their shelves with new products from up-and-coming brands.

Advice and analysis from Extra Crunch

Why do SaaS companies with usage-based pricing grow faster? — Public SaaS companies that have adopted usage-based pricing grow faster because they’re better at landing new customers, growing with them and keeping them as customers.

Creating a prediction machine for the financial markets — Data is the backbone of any prediction machine.

Check out the incredible speakers joining us on Extra Crunch Live in March — Our March slate starts with Sarah Kunst of Cleo Capital and Julia Collins of Planet FWD.

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

Everything else

Perseverance lands safely on Mars and sends back its first images of the surface — Perseverance landed after a white-knuckle descent that involved picking a landing spot just moments before making a rocket-powered sky-crane landing.

Tired of ‘Zoom University’? So is edtech — A wave of startups is trying to disrupt the virtual school day.

California DMV warns of data breach after a contractor was hit by ransomware — Automatic Funds Transfer Services, which the DMV said it has used for verifying changes of address, was hit by an unspecified strain of ransomware earlier this month.

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 3pm Pacific, you can subscribe here.