Cogito closes $15M Series B to improve customer support with science

People working at conference table in office Cogito, a real-time feedback platform for customer service agents, added $15 million to its coffers today in the form of a Series B. This brings the company’s total fundraising to $22.5 million.
The MIT Media Lab spin-off is applying the principles of behavioral science to call centers around the world to improve customer experiences. Cogito compares the characteristics of a current… Read More

Conan O’Brien tries VR and things get a bit scandalous

Conan VR HTC had a pretty good PR moment this week as Conan donned a Vive VR headset on his show and got up to some antics during a tour of YouTube’s VR studio. After testing his artistic hand with a self portrait in Google’s Tilt Brush, Conan immersed himself in the world of Job Simulator and things got a bit crazy. Upon being plunged into an office environment, Conan tosses objects at… Read More

BuzzFeed authorizes $200 million flat round

buzzfeed shutterstock A Delaware filing has confirmed that BuzzFeed authorized $200 million in Series G financing. At $45.04, this is the same share price as their round last year, which valued the digital media company at $1.5 billion. Recode reported last month that NBCUniversal was talking about making another investment and it’s possible that this is what the filing is in reference to. The filing does… Read More

Debug Politics says it’s time for the tech industry to help solve political problems

house of representatives us capitol Silicon Valley has been lampooned as the place where entrepreneurs like to declare they’re “making the world a better place” when they’re actually just trying to make money. But now a new, nonpartisan initiative called Debug Politics is encouraging the tech industry to live up to the catchphrase — by helping to fix the political system.
Jesse Pickard, CEO of… Read More

“Anti-smartphone” Light Phone runs into delays

light-phone For people who feel that we are a little bit too connected these days, Kickstarter project Light Phone was promising a respite. It was scheduled to ship in May this year, but has seen a number of setbacks. This week, the company issued a statement. It says that while it missed its goal, it hopes to start shipping late this month. Read More

Logz.io raises $16 million so folks can better understand and monitor their networks

Dataplace, Alblasserdam It may not be the most compelling technology for consumers, but for businesses, it’s important to know what’s going on in a network. That’s why Logz.io has managed to raise $16 million in a new round of financing from investors led by OpenView Venture Partners with participation from the company’s previous investors 83North and Giza Venture Capital. As a result of… Read More

Levie on what Trump could mean for tech

c355a362-9471-4d54-86d6-c7b614b480c3-thumbnail Like many leaders in Silicon Valley, Box CEO Aaron Levie was a vocal supporter of Secretary Clinton. But after the shocking U.S. election outcome, the industry has been reflecting about what the next president could mean for the community.   We sat down with Levie for an interview at Box headquarters in Redwood City. While it’s difficult to know what the capricious Trump will actually… Read More

This is why Snapchat didn’t give Spectacles to techies

scoble If you want to make something cool, don’t give it to geeks first. Google Glass learned that the hard way. Despite Snapchat’s best efforts, Robert Scoble still got a hold of a pair of the Spectacles camera glasses. He’s the enthusiastic tech blogger above who shot a nude selfie wearing Google Glass in the shower that came to embody the gadget’s cursed brand. He even… Read More

Context is key for valuations

business, urban, office, corporate, banking, stocks, finance, adult, success, comparison, choice, growth, sustainability,  teamwork, cooperation, community, boardroom, brainstorm, concept, levels, problem solving, solution, individuals, leadership, miniature, funny, humorous, giant, tiny, big and small, strategy, fun, studio, trust, partnership, agreement, responsibility, responsible, reliable, protection, big idea, big picture, the big idea, unity, men only, suit, standing, growth, scale For most of the past five years, investors in software companies prized revenue growth above all else. Investors were more than willing to overlook near-term profitability (or lack thereof) in favor of an acute focus on growth. As a result, entrepreneurs were encouraged to invest in building massive sales teams as quickly as possible to accelerate revenue growth, regardless of the cost. Read More