Massive Mini

Mini Countryman parked facing a classic MiniThe classic and the Countryman are very different, yet they are clearly both members of the Mini family

A new Mini will hit the road later this month – one that has moved miles away from the marque’s roots and seems to defy much of the logic of the tiny original.

At a driving event for the media this week, the new Mini Countryman was met with much head-shaking by puzzled, albeit curious, motoring journalists.

The car was described as strange, competent, expensive, risky, even dull – there was no consensus view.

But one thing is certain – the Countryman is different, whether compared with rivals or with Minis made in the past.

Park it next to a classic and there are clearly more differences than similarities. At almost twice the size, the Countryman clearly lacks the low-slung go-cart-like characteristics of the original.

It is tall and bulky, its bulging bonnet has a protruding upper lip, and the wheel arches can only be described as butch.

Yet somehow it still looks like a member of the Mini family, the way a mother might resemble her child, or the way a teenage boy might have inherited some of his grandfather’s quirky characteristics.

Snow and mud

Mini Countryman in a fieldThe Countryman is reasonably capable off road

But unlike the purist classic, the Countryman comes across as a schizophrenic beast.

Take it off road and the 4×4 version handles rutted fields and slippery mud slopes with aplomb.

A rally Mini based on the Countryman’s chassis will presumably deal with such conditions even better when the marque returns to the FIA World Rally Championship next year.

Yet Mini executives are eager to stress that it is not an off-road car – indeed, the standard version is front-wheel drive only. It is a crossover, they stress, built primarily for the road, but also perfectly able to deal with snowy roads or potholed country tracks.

On the road, the drive has little in common with its nippy hatchback sibling. The ride is high and floaty and the steering much less precise.

But smaller Mini-models are not the Countryman’s main rivals, so comparing it to those is perhaps unfair.

Mini CountrymanPrice: from £16,000Power: 98bhp – 184bhpCO2 emissions: 139g/km-143g/km

Instead, the roomy car is pitched as an alternative for drivers who have chosen not to buy Minis in the past, precisely because they have been too small, or at drivers who have outgrown the hatchback or the convertible.

Volkswagen’s Golf, Ford’s Focus, Toyota’s Rav4 and Suzuki’s SX4 are named as competitors, but its main rival will be Nissan’s hugely successful Qashqai crossover, according to Mini product manager Lee Connolly.

“Nissan’s been doing an extremely good job here and we want a slice of their cake, for sure,” he says. “The crossover segment is a growing market that we want to be part of.”

Stretching the brand

Three quarters of the Countryman’s customers will be families, Mr Connolly predicts.

The Mini sixpackBy 2013, Mini will have six models in its stable

But targeting customers who are looking for practicality could backfire if it alienates traditional Mini customers who are looking for a funky and youthful experience.

Hence, the Countryman risks stretching the Mini brand to its limits, perhaps damaging its carefully honed image in the process. Launching it thus poses a significant risk for its parent company BMW.

But that, executives say, is a risk worth taking as building on the roaring success of Mini’s existing hatchback, convertible and Clubman models could also prove hugely rewarding.

“This is arguably the most important launch since we introduced the New Mini in 2001,” says Mr Connolly.

And it is the first of many. Over the next couple of years, two more Minis – a roadster and a coupe – will go on sale, bringing the British-based carmaker’s model line-up to six – not counting its experimental electric Mini E.

Though unlike the other five, the Countryman will not be produced in the UK, but in Austria.

Ian Robertson, member of the BMW Group’s management board in charge of sales and marketing, is convinced the marque is ready to be expanded further and hints that there might well be more to come.

But any such decisions are unlikely to be made until the Countryman has won over the buying public.

This article is from the BBC News website. © British Broadcasting Corporation, The BBC is not responsible for the content of external internet sites.

Europe agrees finance watchdogs

EU flagsEU leaders say the agreement gives them the tools to “better control financial players”

The European Union has reached agreement on reforms to financial supervision, officials have said.

EU states and the European Commission agreed to create agencies that from next year are to oversee banks, insurers, and financial markets.

The deal must still be approved by European finance ministers and the European Parliament.

Europe’s move follows the sweeping Wall Street reforms that President Barack Obama signed into law in July.

It is hoped the agreements in Europe and the US will help stop a repeat of the financial crisis in which loose supervision of companies was blamed for contributing to problems.

Michel Barnier, European Internal Market Commissioner, said after the deal was agreed late on Thursday: “We have reached a crucial milestone. We have reached a political consensus on the creation of a European financial supervisory framework.”

The agreement also creates a European Systemic Risk Board with the task to look out for threats to Europe’s economy from the financial sector.

“This is very complex multi-layered legislation… It is a pragmatic compromise”

Vicky Ford MEP Conservative monetary affairs spokeswomen

Mr Barnier said the new agencies would give Europe “the control tower and the radar screens needed to identify risks, the tools to better control financial players and the means to act quickly, in a coordinated way, in a timely fashion”.

If the agreement is ratified, the EU hopes to launch the new agencies in January.

Negotiations between EU states had stalled because of differences over how much power the agencies should have.

There had also been criticism from America that Europe was too slow in beefing-up supervision.

Britain had fought to limit the power of the agencies, believing that they should not interfere with a state’s sovereignty.

However, as details of the agreement began to emerge on Thursday, it appeared that a compromise had been reached on the issue.

Conservative economic and monetary affairs spokeswoman Vicky Ford, MEP, who took part in the negotiations, said: “The new structures will allow better coordination of financial services supervisors across Europe, thus protecting consumers from cross-border crises that we witnessed.

“At the same time national governments and national regulators keep their frontline responsibility to protect national tax payers’ interests,” she said.

She said EU states had reached a “pragmatic compromise” on “very complex multi-layered legislation”.

A UK government spokesperson welcomed the deal, saying it was “a very good outcome for the UK, fully reflecting the priorities secured by” Chancellor of the Exchequer George Osborne.

This article is from the BBC News website. © British Broadcasting Corporation, The BBC is not responsible for the content of external internet sites.

Canadian to command space station

Astronaut Chris HadfieldMr Hadfield became the first Canadian to perform a spacewalk in 2001

Astronaut Chris Hadfield will become the first Canadian commander of the International Space Station in 2013, the Canadian Space Agency announced.

Mr Hadfield will blast off on his third trip into space on a Russian spacecraft with five others in December 2012.

The 51-year-old will take control of the station during the second half of a six-month trip.

As commander, Mr Hadfield will be responsible for the crew’s safety and operations on the station.

The veteran astronaut will also work as a flight engineer onboard the station during the first four months of the trip, while carrying out scientific experiments, robotics tasks and technology demonstrations.

During a trip to the ISS in 2001 to deliver and install a robotic arm, Mr Hadfield became the first Canadian to perform a spacewalk.

This article is from the BBC News website. © British Broadcasting Corporation, The BBC is not responsible for the content of external internet sites.

Tanker aground off north Canada

Map of Nunavut

A tanker carrying 9m litres (2.4m gallons) of diesel fuel has run aground off the coast of northern Canada, the Canadian Coast Guard has said.

The vessel, owned by Woodward’s Oil, hit a sandbar in the Northwest Passage, south-west of the community of Gjoa Haven in the Nunavut federal territory.

No diesel is believed to have been spilt, Coast Guard officials told CBC.

The Canadian authorities are reportedly working with Woodward’s Oil to get the tanker floating again, they added.

The Coast Guard told CBC that it was too early to tell when the ship, which was supplying remote communities in the region, would be able to move.

This article is from the BBC News website. © British Broadcasting Corporation, The BBC is not responsible for the content of external internet sites.

Tanker runs aground off N Canada

Map of Nunavut

A tanker carrying 9m litres (2.4m gallons) of diesel fuel has run aground off the coast of northern Canada, the Canadian Coast Guard has said.

The vessel, owned by Woodward’s Oil, hit a sandbar in the Northwest Passage, south-west of the community of Gjoa Haven in the Nunavut federal territory.

No diesel is believed to have been spilt, Coast Guard officials told CBC.

The Canadian authorities are reportedly working with Woodward’s Oil to get the tanker floating again, they added.

The Coast Guard told CBC that it was too early to tell when the ship, which was supplying remote communities in the region, would be able to move.

This article is from the BBC News website. © British Broadcasting Corporation, The BBC is not responsible for the content of external internet sites.

Four power firms face sales probe

Gas ringsEnergy suppliers’ tactics have been under the microscope

Four of the “big six” UK energy suppliers are to be investigated amid concerns of mis-selling to customers, the regulator has announced.

Npower, Scottish Power, Scottish and Southern Energy, and EDF Energy all face questions over face-to-face and telephone sales of energy contracts.

Ofgem said it had received information from a variety of sources suggesting they could have breached new rules.

The quartet said they would work with Ofgem on the investigation.

Research by the regulator in 2008 found that, of those who switched their energy supplier, more than half did so in response to contact with a salesman.

But it found that many who switched following doorstep sales ended up on a more expensive tariff because they were misled, or found it difficult to compare bills.

As a result, Ofgem brought in new regulations at the end of last year aimed at tightening up the sales process. The new requirements included:

supplying a customer with an estimate before any face-to-face sales are concludedgiving, in most cases, a comparison between the new offer and the customer’s current dealactively preventing mis-selling to customers on the doorstep and over the telephone.

The four energy companies face an investigation into whether these new licence agreements have been breached.

“We expect all suppliers to comply with these tougher obligations, but if our investigations find otherwise, we will take strong action,” said Andrew Wright, of Ofgem.

The regulator has the power to fine a company up to 10% of its turnover if a breach is discovered.

Previously, under the preceding misselling rules, Ofgem fined Npower £1.8m in 2008. London Electricity – now part of EDF Energy – was fined £2m in 2002.

Views expressed by the four energy companies suggest they will vigorously refute any claims of mis-selling.

“Scottish Power insists on the highest standards possible for all of our sales agents”

Spokesman Scottish PowerDoorstep energy sales tightenedBattling bills – what help is there?

David Mannering, the corporate economic regulation director at Npower, said: “We fully support Ofgem in making sure that customers clearly understand the products on offer to them and we are confident that the processes we have in place mean that we comply with our regulatory obligations.”

Scottish Power has the highest proportion of complaints per 100,000 customers made to advice line Consumer Direct this year. However, not all of these complaints are necessarily justified, as they are just the view of the consumer.

Its spokesman said the company would answer questions raised by Ofgem.

“Scottish Power insists on the highest standards possible for all of our sales agents, and invests heavily in training and development to maintain these standards,” he said.

EDF Energy said that it believed it was fully compliant with the rules, and trained its staff fully, including refresher briefings. All new sales were verified by telephone to confirm the customer’s intention to switch.

And SSE said it believed it was complying with the new rules.

“As a responsible company we take seriously all our customers’ issues and would ask any prospective or existing customer to contact us if they are concerned, and we will work with them to resolve the situation,” SSE said.

Christine McGourty, director of Energy UK, which represents the leading gas and electricity companies, said: “The companies involved will collaborate fully with the Ofgem investigation and are awaiting further details from the regulator.

“The new regulations that cover doorstep selling are part of the industry’s EnergySure Code of Practice and members undergo a rigorous independent annual audit to ensure all the obligations are being met.

“Any sales agent in breach of the code will be struck off the approved energy sales register. Companies take their customers’ concerns seriously and would urge customers to call them directly with any concerns they have.”

Meanwhile, Ofgem is urging any householders who believe they have been mis-sold energy on the doorstep or on the telephone to report the case to the Consumer Direct hotline by calling 08454 040506 and choosing option one.

However, the current system still encourages mis-selling, according to Audrey Gallacher, of watchdog Consumer Focus.

“Complaints have declined since new rules came into effect this year, but suppliers still seem to be flouting the rules,” she said.

“Some customers are still being given misleading quotes and information, which leave them worse off when they switch provider.

“While many doorstep sales people will do a good job, the pay and rewards system continues to encourage mis-selling, despite years of regulation and voluntary initiatives.

“If better advice for customers and enforcement of the tougher rules doesn’t end the flagrant abuse of this form of selling, the big question will be whether it should be completely banned.”

This article is from the BBC News website. © British Broadcasting Corporation, The BBC is not responsible for the content of external internet sites.

US East Coast on hurricane alert

NOAA satellite image of hurricaneThe hurricane is currently heading north-west

Evacuations have begun in areas of the US east coast likely to be hit by Hurricane Earl.

The storm has dropped to category three but is still generating sustained winds of 201km/h (135mph).

President Barack Obama said officials needed to be ready for a “worst case” scenario in a call to the US Federal Emergency Management Agency (Fema).

One island in North Carolina’s Outer Banks is being evacuated and visitors are being asked to leave another.

“The most important thing for people living in Earl’s potential tract to do is to listen to and follow the instructions of their local officials”

Craig Fugate Fema administratorIn pictures: Hurricane Earl batters Caribbean

The narrow islands are served by a single main road and officials worry that waves washing over it will cause danger to travellers.

Fema has warned people along much of the the eastern seaboard of the US to be vigilant and follow official bulletins.

Forecasters at the National Hurricane Center said they expected the hurricane to turn north and then run parallel to the east coast.

“The most important thing for people living in Earl’s potential tract to do is to listen to and follow the instructions of their local officials,” Fema administrator Craig Fugate said.

A hurricane warning has been issued for the east coast of the US from Bogue Inlet North Carolina north-eastward to the North Carolina/Virginia border, including the Pamlico and Albemarle sounds.

The hurricane watch has been adjusted northward and now extends from the North Carolina/Virginia border northward to Cape Henlopen, Delaware.

A warning means hurricane conditions are expected somewhere within the affected area, with the first tropical storm-force winds within 36 hours. A watch expects the same within 48 hours.

The local authorities in the Outer Banks expect the storm to pass 80 miles (130km) away from the islands, which are popular with tourists, meaning high winds and waves are likely.

A ferry transporting cars away from Hatteras, North Carolina, as part of the evacuationFerries have been transporting vehicles from Hatteras Island as part of the evacuation

Hatteras Island is being evacuated of visitors, while both visitors and residents have been told to leave Ocracoke Island just to the south.

The hurricane is currently east of the central Bahamas and is moving north-west.

“Large swells from Earl should affect the Bahamas and the south-eastern coast of the United States today [Wednesday]. These swells will likely cause dangerous surf conditions and rip currents,” the NHC said.

The Labor Day weekend marks the end of a holiday season and many Americans use it to head for the beach.

On Monday the hurricane battered north-eastern Caribbean islands and Puerto Rico, causing power cuts and flooding.

Earl is being closely followed by Tropical Storm Fiona, currently east of the Leeward Isles with winds of up to 65km/h.

Path of hurricane

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This article is from the BBC News website. © British Broadcasting Corporation, The BBC is not responsible for the content of external internet sites.