Zambia probes China mine shooting

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Zambian police are investigating claims that managers at a Chinese-run coal mine in the south of the country shot and wounded at least 11 miners.

Reports say the Chinese managers had opened fire on Friday because they felt threatened by miners who protested about their working conditions.

No-one has been charged so far after the shooting at the Collum mine.

China has invested heavily in the Zambian economy but this has led to some worker resentment.

In 2006, an opposition presidential candidate campaigned openly on an anti-foreigner platform and did well in areas where the Chinese presence was most visible.

“The workers were protesting against the poor working conditions when managers using shotguns started to shoot aimlessly, not in the air,” Zambian police spokesman Ndandula Siamana told the AFP news agency.

“It’s possible that the managers feared that they might be attacked but we shall ensure that the culprits are brought to book,” he said.

The spokesman added that the injured Zambian miners were currently being treated at a hospital in the town of Sinazongwe.

The management of the Collum mine has so far made no public comment about the incident.

Last year China invested more than $400m (£350m) in Zambia’s mining industry, and Chinese investments in the county are continuing to grow.

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Hundreds join passport protest

Protest placardOne of the placards held at the protest march, attended by hundreds, in Newport

Hundreds of people have joined a march to protest at the proposed closure of Newport passport office.

More than 245 jobs face the axe in the planned closure, with a further 27 to go as four local offices are shut.

Trades union members and politicians joined the public to march through the city centre to a rally.

The UK Government’s passport service says closure of the Newport office would achieve the greatest reduction in spare capacity in its operations.

It announced on 8 October that it would begin 90-days consultation on the closure of the main passport office with the loss of 300 jobs.

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Welsh Secretary Cheryl Gillan then revealed 45 jobs had been saved after negotiations with Home Office minister Damian Green and Sarah Rapson, head of the Identity and Passport Service (IPS).

Then on 14 October the service was dealt a further blow with the announcement local passport offices in Aberystwyth, Swansea, Newport and Wrexham will close by September 2011 and be replaced by a mobile interview service.

Speaking at the rally, Alan Brown from the Public and Commercial Services Union said industrial action was still an option at this stage.

Mr Brown, who is group secretary of the union’s identity and passport service group, said: “This today will send a very clear message not just to the Home Secretary and Damian Green, but to the government, that the people of Newport and people across the country are not prepared to accept this totally ludicrous attack on the passport service.

“This is not a cut, this is butchering jobs”

Paul Flynn MP Newport West

“If they don’t listen we are prepared to up the campaign, continue it and if necessary take industrial action to achieve the defence of our members’ jobs and the very vital public services they provide.”

The rally saw campaigners waving a range of placards and blowing vuvuzelas in protest at the cuts.

Labour MP for Newport West, Paul Flynn, said the cuts amounted to “butchery” of the passport service and would hit the city hard.

He said: “The message must get across to Government – this is not a cut, this is butchering jobs.

“There’s nothing rational about this – it’s unfair, it’s brutal, it’s cruel and cuts away jobs from Wales in a way only Tories can do.

“Any party that supports this will be political pariahs in Newport and Wales for a generation.

“Newport’s economy was rebuilt from the ashes of the decline of industry and now we’re seeing those replacement jobs that came in being undermined in this crude way by government.”

The march was also joined by Plaid Cymru’s Leanne Wood, who chairs the cross-party Public and Commercial Services union group at the assembly.

The AM for South Wales Central told the rally: “We remember only too well how Thatcher left people and communities in Wales to rot.

“We cannot allow that to happen again. We have to fight tooth and nail for every job – both in the public and private sector. We have to do what we can to make sure people can work.

“This attack on the Newport Passport Office and the satellite offices throughout Wales is the opening salvo in what promises to be a long battle.

“If the Tories and their Liberal Democrat friends win this, it will leave Wales as the only country in Europe without its own passport office.”

The Identity and Passport Service at the Home Office has previously said the changes are necessary to reduce the size of the organisation and ensure it is more efficient.

It said its analysis had found that closing Newport would result in “the greatest reduction of spare capacity at the lowest cost to the taxpayer”.

A spokesperson said the service is working with the Wales Office to try to minimise the impact on the region.

The IPS has been asked to comment on the march.

This article is from the BBC News website. © British Broadcasting Corporation, The BBC is not responsible for the content of external internet sites.

£1.5bn Equitable pay-out ‘backed’

Equitable Life signPayments should start in the middle of next year

The government is to pay customers of Equitable Life compensation totalling £1.5bn, the BBC understands.

That would be three times more than that recommended in an official report.

An official announcement to the 1.5 million savers who lost out is expected to be made as part of the government’s Spending Review on Wednesday.

Liz Kwantes, from the Equitable Life Members’ Help Group, says many policy-holders will be happy a decision has at last been reached.

She said: “We’ve been waiting for this for 10 years. On the other hand, some people may think this is derisory compared to what we should be getting.”

Some estimates put the amount lost by the policy holders at £4.5bn.

The government said recently payments would be made by the middle of 2011.

An independent commission has been set up to advise on the best way to allocate payments.

The Equitable, one of the UK’s leading private pension companies, closed to new business in 2000 and subsequently came close to collapse.

It became evident it had been telling savers their polices were worth far more than was actually the case.

When the situation was crystallised following a High Court test case in 1999, it was forced to reorganise its finances by slashing the value of its savers’ policies to bring them into line with reality.

This meant not only reducing the value of the pension pots then being accumulated by savers, but also meant reducing the pensions already being paid to some of its customers.

An Equitable Life bill has now been introduced to Parliament which will pave the way for the Treasury to make the compensation payments.

The former High Court Judge, Sir John Chadwick, who was asked by the previous Labour government to devise a much more limited scheme, aimed only at those who had suffered “disproportionately”, recently published his report.

He was asked to work out how much money was lost because of government maladministration in the way the Equitable was regulated.

Sir John said that the investors’ absolute loss should be put at between £2.3bn and £3bn, but the compensation should be capped for each policyholder at between 20% and 25% of that.

After further downward adjustments that would have implied a total payout of between £400m and £500m.

This article is from the BBC News website. © British Broadcasting Corporation, The BBC is not responsible for the content of external internet sites.

Campaigners blockade oil refinery

Oil refinery (generic)The 12 are locked to immobilized vehicles

Twelve women climate campaigners are blocking access to an oil refinery in Essex.

The group outside the Coryton refinery said it was affiliated to the campaign group Crude Awakening.

The 12 are locked to immobilized vehicles on both lanes of the refinery access road holding back oil tankers.

A spokeswoman for Petroplus who own Coryton refinery said the site operates seven days a week, with tankers leaving and returning every day.

‘Devastating local environments’

Protest spokeswoman Terri Orchard said: “We don’t have a hope of tackling climate change if we don’t find a way to start moving beyond oil.

“Big Oil is relentless. From the Gulf of Mexico to the Arctic to the Canadian tar sands, oil companies are devastating local environments, trampling the rights of local communities, and pushing us over the edge to catastrophic climate change.

“We are here at the source of the problem, at the UK’s busiest oil refinery, to stop the flow of oil to London.

“We’re here to put a spanner in the works of the relentless flow of oil and to say no more.

“This place, this whole industry, must become a thing of the past.”

Road closed

Essex Police confirmed there was a protest in the road at Coryton oil refinery, near Thurrock and and they had closed the road called The Manorway.

Officers were called to the scene at about 1130 BST and said they would not be giving an estimate of numbers of demonstrators.

The headquarters of Petroplus are at Zug in Switzerland.

The company has six refineries across Europe.

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Charity plea after Somalia abduction

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Save the Children has called for the unconditional and immediate release of a British security consultant who was kidnapped in Somalia.

The consultant, and a local worker, who was later freed unharmed, were seized in Adado near the Ethiopian border.

A spokeswoman for the charity said: “The other man abducted at the same time – a British national who was born in Zimbabwe – remains captive.”

She said the charity was extremely concerned for his welfare.

She added: “The two men were working with Save the Children whilst the agency carried out a feasibility assessment into setting up a programme to help sick and malnourished children and their families in the area.”

She added the charity, which has been working in the country for more than 40 years, had not yet been contacted by the group behind the kidnapping.

The BBC’s Mohamed Mwalimu had earlier said the kidnapping came amid fierce fighting involving tanks and heavy artillery around the town of Adado.

The security consultant had gone to the area to see if it was safe enough for Save the Children to set up a new base to help malnourished and sick children, along with their families.

But on Thursday evening, a group of masked gunmen stormed the building used as a staff residence.

High walls and a heavy steel gate reportedly forced the kidnappers to climb in through a window before they fled with their hostages into an area said to be controlled by the hardline Islamist group al-Shabab, which has links to al-Qaeda.

Adado is also closely linked to pirate groups who routinely take ships and crew hostage and demand hefty ransoms.

Until now, Adado had been seen as a relatively stable part of Somalia, with aid groups considering relocating there after being forced out of more volatile regions.

Several foreigners have been kidnapped in Somalia in recent years.

Most have been freed unhurt after a ransom has been paid.

This article is from the BBC News website. © British Broadcasting Corporation, The BBC is not responsible for the content of external internet sites.

Ready or not?

ANA soldiers about to search a compound in formally Taleban controlled territory outside KandaharThe government has to recruit regularly as soldiers often disappear

“If you see any of the Afghan army smoking dope,” said the US sergeant major, “don’t just bitch about it, pass it up the line.”

There were nods from the platoon of American infantry taking shelter from the heat in the shade of a mud-walled compound. They had all seen Afghan troops smoking marijuana – and opium – on duty.

The exit strategy in Afghanistan is the same as it was in Iraq: equip, train and then handover to the local forces.

The handover is starting now in some places, to enable the American draw down of forces to begin next summer.

But American soldiers, speaking to us privately, told a story that contradicted the upbeat official assessments of the Afghan army.

The problems included:

Insubordination: in one incident, the Americans said Afghan soldiers pointed guns at an officer reprimanding them. We saw a fist fight between a sergeant and a soldier unwilling to wake up to go out on patrol.Unreliability: one US soldier said the Afghan army drove off at speed during an ambush, leaving the Americans to fight on their own.Poor discipline: US soldiers said operations were often delayed because the Afghan troops do not arrive on time.Corruption: an Afghan farmer told us the army and police arrested people without evidence to demand bribes for their release.Drugs: At the base we joined, two Afghan sergeants and two soldiers were removed for drugs offences. The US troops we spoke to said four arrests did not reflect the widespread use of drugs among the Afghans.

This is, of course, anecdotal evidence, based on talking to troops in one base.

Marijuana growing in fields in AfghanistanMarijuana grows in the fields patrolled by the Afghan soldiers

But figures show that the Afghan army as a whole is suffering very high rates of desertion and soldiers going absent without leave.

In any given month, close to one fifth of soldiers in Afghan army combat units are absent without leave, according to Nato figures. For units involved in the worst fighting, that may be much higher.

The Afghan battalion at the base we joined should have been just under 800 strong. Some 200 men disappeared in Kabul rather than go south to fight. Around 150 went missing later.

Almost half the men supposed to be in the battalion were simply not there.

“They have to lock the doors on the buses after they tell the recruits they are being sent to the south,” a senior Western official told me.

There are good soldiers among those who remain in uniform. Troops in one US infantry platoon were overjoyed at the accuracy with a rocket-propelled grenade of an Afghan attached to their unit. He had learned his skills as a former mujahideen fighter.

Sitting around a fire with his men, an Afghan sergeant told me: “I am very happy to serve my country. I want to fight for my country because it is weak. I want to help my people and my government.”

But, precisely because they were good soldiers, his infantry squad had not been given leave in eight months.

“It is a sovereign country. It is their armed forces. They eventually will have to take over security for their country”

Lt-Col Peter Benchoff US Army

Stuck in the middle of nowhere, they were unable to get money to their families for much of that time. That is why many others had deserted, they said.

The Afghan government’s answer to this is to keep recruiting new soldiers – and to do that very fast.

It has to. In a typical month the army writes off at least 2,000 soldiers and officers, accepting that they have been absent without leave for so long that they are not coming back.

This means that new and inexperienced troops are being fed into the fight.

The American commander at the base we joined, Lt-Col Peter Benchoff, said he was training the Afghan battalion through operations. The bad soldiers were being weeded out and the good ones promoted.

Hearing the list of his own soldiers’ complaints about the Afghan troops, he said: “Clearly all those things are signs that there is work to do.”

He went on: “It is a sovereign country. It is their armed forces. They eventually will have to take over security for their country. Though with this battalion we do have a long way to go. But we are not going to hide from that challenge.”

Gen Nick Carter, the British commander of multi-national forces in southern Afghanistan, told me he thought there were many examples of good Afghan National Army (ANA) battalions.

US and ANA soldiers on patrol together

Afghan army key to Nato withdrawal

“We started the ANA as a project in 2002,” he said, “now a lot of Afghans have respect for it.”

Gen Carter explained the “population centric approach” to counter insurgency. The conflict, ultimately, is over the loyalties of the local people.

“It is not the clearing which is decisive but the holding,” he said of the battle with the Taliban. “We are helping the Afghan government to win an argument.”

A shura, or council, was held at the US base where we were embedded.

The area around the base had in recent memory been run by the Taliban. But an Afghan army colonel was leading the discussions at the shura: Afghan speaking to Afghan in a way that foreign troops could not.

This is the Afghan army’s indispensable role – winning over the local people. Because which side those people eventually back will decide the outcome of this war.

This article is from the BBC News website. © British Broadcasting Corporation, The BBC is not responsible for the content of external internet sites.

Pre-paid card service criticised

picture of customer Helen in south americaHelen from Kent had problems dealing with STA Travel Mastercard’s Indian call centre whilst travelling

A pre-paid card which is being marketed to students and young people travelling abroad has been heavily criticised on a website sponsored by the same firm.

Card holders say they have had serious problems dealing with STA Travel Mastercard’s India based call centre.

Unlike credit cards or debit cards, pre-paid cards have money loaded onto them in advance.

STA Travel says only a very small number of customers have had issues and some changes have already been made.

ATM problems

Helen from Kent recently finished university, and wanted to go travelling to South America this summer.

She heard about the card when she went to fix her travel arrangements at an STA Travel agency in London.

“”They struggled to understand English. It was really frustrating”

Helen, STA Travel Mastercard holder

She paid £20 for it which included £10 which was already pre-loaded. Her problems began when she arrived in Brazil, as she told Radio 4’s Money Box programme:

“I found it difficult to obtain money from ATMs. The screen would often say things like ‘you’re experiencing communication problems’.”

Things then got even worse for Helen.

After using one particular ATM in Brazil, she discovered the details of both her STA Travel pre-paid card, and a separate credit card she had used, had both been copied and used to make fraudulent transactions.

Language barrier

Her credit card provider accepted the loss quickly.

In order to try and reclaim the £250 she had lost on her STA Travel Mastercard, Helen had to speak to an Indian call centre which she found a difficult and frusrating experience:

“The main problem is it seems they’re poor on customer care”

Raffick Marday, compareprepaid

“They struggled to understand English and I had to repeat myself endlessly on my mobile from Brazil. It was really frustrating.

They didn’t offer me any solution to the problem.”

Slow response

Things did not improve when Helen returned to the UK. She sent a witness statement and phoned the call centre at least four times to ask about a refund.

Each time they promised to return her call within 24 hours. Helen says each time they failed to do so.

picture of pre paid cardsTuxedo provides the call centre for STA Travel Mastercard

After Money Box contacted STA Travel on Helen’s behalf, she received a call within hours from the firm saying it had refunded her both the £250 and the cost of her calls in South America.

The STA Travel Mastercard is issued by Newcastle Building Society, but the call centre which customers deal with is run by Tuxedo Cards.

Customer complaints

When Helen looked on the STA-sponsored website travelbuzz, she found there were many other STA Travel Mastercard holders complaining about experiencing poor customer service.

“The vast majority of customers are delighted with the product”

Ian Swain, Product director, STA Travel

Raffick Marday from the comparison website compareprepaid says he has had similar problems reported to his site:

“We have heard of issues raised by customers about the Tuxedo call centre. The main problem is it seems they’re poor on customer care.”

Ian Swain, STA Travel’s product director, says criticism on travelbuzz and other websites was not representative of most card holders’ experiences:

“The vast majority of customers are delighted with the product. We realise that, for a very small number of customers, there have been some issues. A number of changes have been made to reduce future issues.”

Tuxedo Cards said: “Tuxedo prides itself on providing excellent customer service. On the rare occasions that customers are not wholly satisfied, we will always endeavour to rectify the situation as quickly and efficiently as possible.”

BBC Radio 4’s Money Box is broadcast on Saturdays at 1200 BST, and repeated on Sundays at 2100 BST.

This article is from the BBC News website. © British Broadcasting Corporation, The BBC is not responsible for the content of external internet sites.

Volcano ash cost airport £600,000

Empty EMA departure loungeAbout 63,000 East Midlands’ airport passengers are believed to have been affected by the disruption

East Midlands Airport has revealed the volcanic ash disruption earlier this year cost it about £600,000.

The eruption of the Icelandic volcano, Eyjafjallajoekull, in May caused UK airspace to be shut down for six days.

Barry Thompson, the airport’s finance director, said the costs had been “substantial”, though much less than initial estimates of more than £1m.

About 63,000 East Midlands passengers are thought to have been affected by cancellations and delays.

Mr Thompson said: “The airport lost on average £100,000 each day during the period of disruption.

“Six months on, the financial impact that the volcanic ash cloud had on our business is now clear. Although this is a substantial amount, it is less than originally anticipated; due to a prediction that we would incur further associated costs or income loss.”

In June, the airport called for damages from the government, but has now said it is “no longer actively pursuing any form of compensation”.

This article is from the BBC News website. © British Broadcasting Corporation, The BBC is not responsible for the content of external internet sites.

Swinney warning on pay restraint

John SwinneyJohn Swinney said salaries made up 60% of public sector costs

The Scots finance secretary has warned that public sector pay is in line for a hit, as spending cuts take hold.

John Swinney told the BBC the prospect of £1bn of cuts to his next budget meant there will have to be “significant constraint” on salaries.

The scale of cuts will be outlined by the chancellor in the UK Spending Review next Wednesday.

Mr Swinney also warned he would not rescue the troubled Edinburgh trams, if the project hit the financial buffers.

Speaking during a webcast interview at the SNP conference in Perth, Mr Swinney said salaries made up 60% of the costs of the public sector.

He said: “We’re going to have to go into a period of very significant restraint on public sector salaries.

“I can see no way that we can work our way through the period going forward without that significant restraint on public sector pay.”

This article is from the BBC News website. © British Broadcasting Corporation, The BBC is not responsible for the content of external internet sites.

Paris airport fuel running short

Strikers from the Reichstett refinery in eastern France demonstrate in front of the refinery - 15 October 2010The strikes have blockaded oil refineries and depots, leading to fears of fuel shortages

France is bracing for another day of mass protests over the government’s pension reforms.

Thousands of students are expected to join union workers in demonstrations in Paris and several other cities against plans to raise the retirement age.

Strikes have shut most of France’s oil refineries and depots and the fuel pipeline to Paris’s main airports has been closed.

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Officials say there are enough fuel reserves to outlast the strikes.

The protests and strikes erupted after centre-right President Nicolas Sarkozy announced plans to raise the minimum retirement age from 60 to 62, and from 65 to 67 for a full state pension.

More than a million people took to the streets in the latest national protest on Tuesday. France’s main unions have also called for a day of nationwide strikes and protests for 19 October.

More than 300 high schools across the country have been affected by strikes and blockades as students have joined the pension protests.

Analysis

Look back in recent French history and it is the students who have had extraordinary success in defeating government reform.

Young people may seem to have little immediate stake in pension reform and the government even argues it is in their best interests.

The burden of paying a vast state pension deficit will inevitably fall on the next generation.

But the young, mostly leftist union supporters, say it will keep older people in work longer, meaning fewer jobs for younger people.

The government knows that when the students are involved it is difficult to contain their protests, with the obvious danger of it spreading to the always combustible Parisian suburbs, the banlieues.

Trapil, the company that operates the fuel pipeline to the Paris airports told French media that the capital’s main airport, Charles de Gaulle, could run out of fuel as early as next week.

A company spokesman told AFP news agency: “Orly airport has stocks for 17 days, and Roissy [Charles de Gaulle] for at least the weekend.”

The pipeline is supplied by the Total refinery at Grandpuits, in Seine-et-Marne, which is stopping production because of the strikes.

A spokesman for Aeroports de Paris, the authority that operates both airports, told Reuters news agency it was “not at all worried about stocks” – but did not say how long these would last.

In recent days government officials have tried to play down fears of petrol shortages, insisting that France has enough to see out the industrial action.

However, panic buying has broken out in some areas, putting supplies under greater strain.

France’s main lorry drivers’ union, CFDT, has called on its members to join Tuesday’s strike.

The BBC’s Christian Fraser in Paris says another concern for the government will be the growing involvement of the student lobby.

Seventy percent of people polled this week think the sporadic strikes will build into a national protest movement like the one in 1995 and over half of those questioned said they would support it, our correspondent reports.

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