How to configure folder rights to execute the command

Since several month, i m trying to user exec command in order to launch a file import in a business management application.
The software name is EBP, we must use a .exe file to do import.
Here is the command

"C:\Program Files\EBP\Invoicing11.0FRFR40\EBP.Invoicing.Application.exe"
/Gui=false;"C:INTERFACES_TESTALKORlogs20230307112630.txt " /Database="C:UsersPublicABPOST_TEST.ebp";USR;PASSWORD
/Import="C:INTERFACES_TESTALKORtodo230306151623_CDE_A638-00005912.csv";SaleOrders;SDK_ImportAlkorShop

If i launch it in a terminal, it works.
I would like to launch it with PHP. So in Symfony, i add a controller to do the import, in this controller i add the following lines:

$commande = escapeshellarg($this->ebpImportExecutable)
    . ' /Gui=false;' . escapeshellarg($this->urlImportArkor.'logs\'.date('YmdHis').'.txt" ')
    . ' /Database=' . escapeshellarg($this->database).';USR;PASSWORD'
    . ' /Import=' . escapeshellarg($this->urlImportArkor . 'todo\' . $nomdufichier) . ';SaleOrders;SDK_ImportAlkorShop';
//echo $commande;exit();

exec($commande, $output, $retCode);

With Postman i tryed to to the import, the output of the exec command is an empty array.

In the Windows Application Log, i found the following error:

Application : EBP.Invoicing.Application.exe Version du Framework : v4.0.30319 
Description : le processus a été arrêté en raison d'une exception non gérée. 
Informations sur l'exception : System.ArgumentException à System.Security.Util.StringExpressionSet.CreateListFromExpressions(System.String[], Boolean) 
    à System.Security.Permissions.FileIOPermission.AddPathList(System.Security.Permissions.FileIOPermissionAccess, System.Security.AccessControl.AccessControlActions, System.String[], Boolean, Boolean, Boolean) 
    à System.Security.Permissions.FileIOPermission..ctor(System.Security.Permissions.FileIOPermissionAccess, System.String) 
    à System.Environment.InternalGetFolderPath(SpecialFolder, SpecialFolderOption, Boolean) 
    à EBP.Framework.Common.FoldersHelper+<>c.<.cctor>b__11_5() 
    à System.Lazy`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].CreateValue() 
    à System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() 
    à System.Lazy`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].get_Value() 
    à EBP.Framework.Common.FoldersHelper+<>c.<.cctor>b__11_4() 
    à System.Lazy`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].CreateValue() 
    à System.Lazy`1[[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].LazyInitValue() 
    à EBP.Framework.Common.Log.LogHelper.GetIsLoggingEnabled() 
    à EBP.Framework.Common.Log.LogHelper.get_IsLoggingEnabled() 
    à EBP.Framework.Common.Log.LogHelper.Log(EBP.Framework.Common.Interfaces.Host.ISharedHostedApplication, Int16, System.Exception) 
    à EBP.Framework.Windows.Host.WinHost.CurrentDomain_UnhandledException(System.Object, System.UnhandledExceptionEventArgs) 
Informations sur l'exception : System.TypeInitializationException 
    à 8xM=.BRQ=.TxQ=() à 8xM=.BRQ=.OBQ=() à EBP.Framework.BusinessLogic.Host.DataHostedApplication.Initialize(Boolean) 
    à EBP.Framework.Windows.Host.WinHostedApplication.Initialize(Boolean) 
    à EBP.Invoicing.Application.HostedApplication.Initialize(Boolean) 
    à EBP.Framework.Common.Host.HostBase.InitializeApplication(EBP.Framework.Common.Interfaces.Host.ISharedHostedApplication, Boolean) 
    à EBP.Framework.Windows.Host.WinHost.InitializeApplication(EBP.Framework.Common.Interfaces.Host.ISharedHostedApplication, Boolean) 
    à EBP.Framework.Common.Host.HostBase.Run(EBP.Framework.Common.Host.IHostedApplication, Boolean, System.String[]) 
    à EBP.Invoicing.Application.Program.Main(System.String[]) 

There seems to be a permission error.
Does anybody have an idea ?
I tryed shell_exec and system command. i ve got the same issue.
Should i modify folder permission ?

Thank you