Zendesk Contact + is an extension module for PrestaShop integrating your Zendesk – Customer Service & Support Ticket system into your online shop through the interactive widget and contact forms.
Zendesk support widget on every page
Sign up to the free Zopim service and your widget turns into a live chat system
You can choose to override your contact us and order detail pages with forms designed to submit tickets to Zendesk
Communicate with your customers on the go with Zendesk Mobile Apps
Submit tickets to zendesk via prestashop
Zendesk widget available on every page
Customizable widget, ie colour, additional fields
Sign into Zopim from the Zendesk backoffice and start chatting to your customers
Deflect emails by serving knowledge base articles from the Zendesk Widget
Recommendations
CURL is required for the module to function correclty
You need have an account with Zendesk, you can sign up for a free trial at http://zendesk.com
If you do not want to override contact form and order detail pages you will need to forward your emails to the Zendesk email address.
Zopim chat is available for free for one agent when signing up to zendesk, sign up and get chatting to your customers
Demo Username: [email protected]
Password: demodemo