The South Korean Fair Trade Commission has said that customers who receive defective iPhones can exchange them for non-refurbished models, Bloomberg reports. This reflects a change to Apple’s iPhone warranty in that country.
Apple has given phones refurbished with new parts to customers in that situation. Owners complained that Apple’s policy states they may receive refunds, new phones or free repairs. Now a customer who meets the criteria may choose which option s/he would like to receive. If a new phone is the choice, that customer will receive a brand-new iPhone, not one containing refurbished parts.
Apple revised South Korea’s iPhone warranty originally appeared on TUAW – The Unofficial Apple Weblog on Wed, 14 Sep 2011 13:35:00 EST. Please see our terms for use of feeds.
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