IPManager is an online IT CRM , including a full featured Ticketing System and Knowledge Base.
It allows you to provide a customer portal to your clients. They can log Support Tickets, read Knowledge Base articles, view News and more all from the secure client portal.
IPManager provides a powerful yet easy to use admin interface for your staff. They can manage their own personal To-Do List, reply to Tickets, store Files, keep track of Software Licenses and much much more.
IPManager is not just your standard Ticketing System it integrates with Cacti (for Traffic Graphs), Active Directory (for Primary Group Authentication), Kaseya (for Ticketing and Computer Details), Gravatar (for Client photos), POP3 for email download and there is even a simple WordPress plugin allowing users to submit Support Tickets directly from your WordPress site.
Please make sure you open documentation/index.html in the zip file after download, this includes the install guide. The license key is found in key.txt in the zip file.
Online Documentation: http://support.dalegroup.net.au/demo/documentation/
For more information please see our website:
http://www.dalegroup.net/page/ipmanager/
Online Demo:
URL : http://support.dalegroup.net.au/demo/
Username: admin
Password: ocauadmin