ChangeWave conducted a survey of 4,068 wireless customers to determine the difference between Verizon iPhone owners and AT&T iPhone owners. The survey was completed on March 28th and takes into account Verizon owners’ initial response to the iPhone’s performance on the CDMA network.
The results show that overall, Verizon iPhone owners are as equally as satisfied as their AT&T counterparts with 82% of Verizon owners and 80% of AT&T owners reporting they are very satisfied with their current service. Dropped calls on the two carriers differed greatly with AT&T iPhone customers reporting up to 4.8 percent of dropped calls and Verizon customers coming in with a much lower 1.8 percent.
Over the two-year survey, Verizon’s overall dropped call rate has fell from 2.7 percent in 2008 to 1.4 percent in March 2011. AT&T, on the other hand, has shown an increase from 3.6 percent in 2008 to the current 4.6 percent in March 2011. This 4.6 percent is encouraging and shows that AT&T is trying to address this problem. Though its dropped call rate is higher than 2008, this rate is slowly falling down from a high of 6% reported by AT&T iPhone owners in September 2010.
[Via AppleInsider]
Verizon iPhone 4 owners report fewer dropped calls than AT&T customers originally appeared on TUAW on Tue, 05 Apr 2011 14:00:00 EST. Please see our terms for use of feeds.
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