Help for vulnerable crime victims

Fiona Pilkington (left) and her daughter Francecca HardwickFiona Pilkington and her daughter Francecca Hardwick died after years of abuse
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Eight police forces in England and Wales have launched a project to help vulnerable victims of anti-social behaviour.

The seven-month Home Office pilot is designed to help quickly identify and protect victims most at risk.

It will change the way police respond to calls and introduce a new system to more effectively log complaints.

It follows the death of Fiona Pilkington who killed herself and her disabled daughter after years of abuse.

They had suffered 10 years of torment at the hands of a gang of youths who taunted them and pelted their property with stones, eggs and flour.

The projects, in Avon and Somerset, Cambridgeshire, Leicestershire, Lincolnshire, London, South Wales, Sussex and West Mercia, will run until July.

“It is essential those who raise the alarm and ask for help are listened to and their complaints acted upon promptly”

James Brokenshire Crime Prevention Minister

They will focus on creating an effective call-handling system, which will better identify the most vulnerable victims, and improve information-sharing between the police and other agencies like social services.

They will also engage with communities to “clearly set out the issues which are causing the most harm to individuals and neighbourhoods” and how they will be tackled, the Home Office said.

Crime Prevention Minister James Brokenshire said: “It is not acceptable that those most in need either slip through the net or are plain ignored.

“The technology exists to allow agencies to introduce a smart way of handling such complaints and a simple way of sharing information – they need to use it.

“It is essential those who raise the alarm and ask for help are listened to and their complaints acted upon promptly.”

Home Secretary Theresa May has said the government’s approach to tackling anti-social behaviour must be turned on its head, with strong community action being used to bring back a sense of personal and social responsibility.

She has vowed to make anti-social behaviour “unusual, abnormal and something to stand up to”.

This article is from the BBC News website. © British Broadcasting Corporation, The BBC is not responsible for the content of external internet sites.

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