Website Fix Joomla

We have a site in Joomla and are getting 404 when we to to diffrent pages
Also we do not have login details for the admin section
We have ftp details
This is what support has replied with

Good morning oscommerce4data

This is likely due to an issue with your content management system / the rewrite rules used to enable it’s content rewrites.

There does appear to be a Joomla .htaccess file present in your account, having moved this into place so it is active this has not resolved the issue however.

As such I would advise checking / checking with your web designer that the rules in the .htaccess file and the SEF settings chosen within Joomla’s admin section are correct.
Milestone payment when completed

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